Reference population;National Total;Autonomous Communities and Cities;Reasons stated;Total Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Total;1,554,062 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Due to lack of skills or knowledge;33.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Because they are concerned about the protection and security of personal data;25.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Other reasons;44.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Total;291,865 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Due to lack of skills or knowledge;28.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Because they are concerned about the protection and security of personal data;24.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Other reasons;46.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Total;32,373 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Due to lack of skills or knowledge;22.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Because they are concerned about the protection and security of personal data;42.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Other reasons;19.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Total;45,648 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Due to lack of skills or knowledge;37.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Because they are concerned about the protection and security of personal data;36.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Other reasons;58.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Total;50,977 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Due to lack of skills or knowledge;33.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Because they are concerned about the protection and security of personal data;30.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);78.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Other reasons;50.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Total;60,537 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Due to lack of skills or knowledge;51.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Because they are concerned about the protection and security of personal data;23.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Other reasons;45.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Total;13,485 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Due to lack of skills or knowledge;25.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Because they are concerned about the protection and security of personal data;20.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Other reasons;29.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Total;115,554 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Due to lack of skills or knowledge;32.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Because they are concerned about the protection and security of personal data;26.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Other reasons;39.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Total;70,487 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Due to lack of skills or knowledge;39.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Because they are concerned about the protection and security of personal data;18.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Other reasons;26.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Total;257,127 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Due to lack of skills or knowledge;25.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Because they are concerned about the protection and security of personal data;25.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Other reasons;52.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Total;96,493 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Due to lack of skills or knowledge;37.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Because they are concerned about the protection and security of personal data;24.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Other reasons;41.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Total;30,916 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Due to lack of skills or knowledge;55.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Because they are concerned about the protection and security of personal data;24.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Other reasons;45.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Total;82,914 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Due to lack of skills or knowledge;30.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Because they are concerned about the protection and security of personal data;31.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Other reasons;42.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Total;224,054 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Due to lack of skills or knowledge;36.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;23.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Other reasons;36.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Total;55,882 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Due to lack of skills or knowledge;44.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Because they are concerned about the protection and security of personal data;37.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);72.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Other reasons;56.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Total;27,897 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Due to lack of skills or knowledge;32.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;11.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Other reasons;40.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Total;73,071 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Due to lack of skills or knowledge;36.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Because they are concerned about the protection and security of personal data;25.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Other reasons;46.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Total;11,117 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Due to lack of skills or knowledge;43.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Because they are concerned about the protection and security of personal data;44.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);37.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Other reasons;44.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Total;11,070 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Due to lack of skills or knowledge;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Because they are concerned about the protection and security of personal data;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Other reasons;74.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Total;2,596 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Due to lack of skills or knowledge;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Because they are concerned about the protection and security of personal data;13.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Other reasons;86.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Total;1,549,779 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Due to lack of skills or knowledge;33.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Because they are concerned about the protection and security of personal data;25.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Other reasons;44.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Total;290,304 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Due to lack of skills or knowledge;28.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Because they are concerned about the protection and security of personal data;24.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Other reasons;46.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Total;32,373 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Due to lack of skills or knowledge;22.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Because they are concerned about the protection and security of personal data;42.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Other reasons;19.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Total;45,648 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Due to lack of skills or knowledge;37.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Because they are concerned about the protection and security of personal data;36.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Other reasons;58.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Total;50,977 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Due to lack of skills or knowledge;33.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Because they are concerned about the protection and security of personal data;30.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);78.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Other reasons;50.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Total;58,707 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Due to lack of skills or knowledge;49.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Because they are concerned about the protection and security of personal data;24.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);48.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Other reasons;47.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Total;13,485 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Due to lack of skills or knowledge;25.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Because they are concerned about the protection and security of personal data;20.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Other reasons;29.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Total;115,554 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Due to lack of skills or knowledge;32.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Because they are concerned about the protection and security of personal data;26.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Other reasons;39.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Total;70,487 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Due to lack of skills or knowledge;39.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Because they are concerned about the protection and security of personal data;18.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Other reasons;26.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Total;257,127 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Due to lack of skills or knowledge;25.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Because they are concerned about the protection and security of personal data;25.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Other reasons;52.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Total;96,493 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Due to lack of skills or knowledge;37.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Because they are concerned about the protection and security of personal data;24.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Other reasons;41.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Total;30,916 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Due to lack of skills or knowledge;55.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Because they are concerned about the protection and security of personal data;24.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Other reasons;45.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Total;82,914 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Due to lack of skills or knowledge;30.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Because they are concerned about the protection and security of personal data;31.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Other reasons;42.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Total;224,054 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Due to lack of skills or knowledge;36.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;23.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Other reasons;36.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Total;55,260 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Due to lack of skills or knowledge;45.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Because they are concerned about the protection and security of personal data;37.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Other reasons;55.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Total;27,897 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Due to lack of skills or knowledge;32.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;11.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Other reasons;40.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Total;73,071 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Due to lack of skills or knowledge;36.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Because they are concerned about the protection and security of personal data;25.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Other reasons;46.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Total;10,846 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Due to lack of skills or knowledge;41.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Because they are concerned about the protection and security of personal data;45.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);38.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Other reasons;45.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Total;11,070 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Due to lack of skills or knowledge;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Because they are concerned about the protection and security of personal data;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Other reasons;74.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Total;2,596 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Due to lack of skills or knowledge;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Because they are concerned about the protection and security of personal data;13.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Other reasons;86.7