Reference population;Socio-economic characteristics;Type of contact;Total
Total persons;Total persons;Total;37,634,488
Total persons;Total persons;Use of any public authority website or app;80.1
Total persons;Total persons;Downloading or printing an official form;43.4
Total persons;Total persons;Making an appointment or booking (for an activity, a medical service...);56.4
Total persons;Total persons;Submitting own tax return online;41.1
Total persons;Total persons;Carrying out some interaction related to accessing information;62.9
Total persons;Total persons;Information: Accessing stored personal information (pension, employment record...);54.3
Total persons;Total persons;Information: Accessing public databases or registers (land registry, business registers, etc.);29.0
Total persons;Total persons;Information: Accessing information (services, benefits, taxes, etc.);47.0
Total persons;Total persons;Carrying out some interaction related to obtaining documents;45.1
Total persons;Total persons;Documents: Requesting an official document or certificate (birth, residence, etc.);35.4
Total persons;Total persons;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.0
Total persons;Total persons;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Total persons;Total persons;Average number of types of contact with public authorities;3.4
Total persons;Educational attainment: Less than primary education;Total;706,162
Total persons;Educational attainment: Less than primary education;Use of any public authority website or app;37.1
Total persons;Educational attainment: Less than primary education;Downloading or printing an official form;12.0
Total persons;Educational attainment: Less than primary education;Making an appointment or booking (for an activity, a medical service...);25.4
Total persons;Educational attainment: Less than primary education;Submitting own tax return online;9.9
Total persons;Educational attainment: Less than primary education;Carrying out some interaction related to accessing information;20.2
Total persons;Educational attainment: Less than primary education;Information: Accessing stored personal information (pension, employment record...);17.6
Total persons;Educational attainment: Less than primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);8.9
Total persons;Educational attainment: Less than primary education;Information: Accessing information (services, benefits, taxes, etc.);13.5
Total persons;Educational attainment: Less than primary education;Carrying out some interaction related to obtaining documents;13.1
Total persons;Educational attainment: Less than primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);9.5
Total persons;Educational attainment: Less than primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);7.1
Total persons;Educational attainment: Less than primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);2.7
Total persons;Educational attainment: Less than primary education;Average number of types of contact with public authorities;1.1
Total persons;Educational attainment: Primary education;Total;2,833,557
Total persons;Educational attainment: Primary education;Use of any public authority website or app;49.8
Total persons;Educational attainment: Primary education;Downloading or printing an official form;14.7
Total persons;Educational attainment: Primary education;Making an appointment or booking (for an activity, a medical service...);29.4
Total persons;Educational attainment: Primary education;Submitting own tax return online;18.0
Total persons;Educational attainment: Primary education;Carrying out some interaction related to accessing information;32.7
Total persons;Educational attainment: Primary education;Information: Accessing stored personal information (pension, employment record...);28.9
Total persons;Educational attainment: Primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);9.6
Total persons;Educational attainment: Primary education;Information: Accessing information (services, benefits, taxes, etc.);20.1
Total persons;Educational attainment: Primary education;Carrying out some interaction related to obtaining documents;21.2
Total persons;Educational attainment: Primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);15.5
Total persons;Educational attainment: Primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);11.0
Total persons;Educational attainment: Primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);3.3
Total persons;Educational attainment: Primary education;Average number of types of contact with public authorities;1.5
Total persons;Educational attainment: First stage of secondary education;Total;8,042,652
Total persons;Educational attainment: First stage of secondary education;Use of any public authority website or app;66.3
Total persons;Educational attainment: First stage of secondary education;Downloading or printing an official form;28.3
Total persons;Educational attainment: First stage of secondary education;Making an appointment or booking (for an activity, a medical service...);42.4
Total persons;Educational attainment: First stage of secondary education;Submitting own tax return online;26.3
Total persons;Educational attainment: First stage of secondary education;Carrying out some interaction related to accessing information;46.3
Total persons;Educational attainment: First stage of secondary education;Information: Accessing stored personal information (pension, employment record...);38.2
Total persons;Educational attainment: First stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);14.5
Total persons;Educational attainment: First stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);30.6
Total persons;Educational attainment: First stage of secondary education;Carrying out some interaction related to obtaining documents;30.1
Total persons;Educational attainment: First stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);21.3
Total persons;Educational attainment: First stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);17.9
Total persons;Educational attainment: First stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.6
Total persons;Educational attainment: First stage of secondary education;Average number of types of contact with public authorities;2.2
Total persons;Educational attainment: Second stage of secondary education;Total;9,919,183
Total persons;Educational attainment: Second stage of secondary education;Use of any public authority website or app;83.2
Total persons;Educational attainment: Second stage of secondary education;Downloading or printing an official form;40.5
Total persons;Educational attainment: Second stage of secondary education;Making an appointment or booking (for an activity, a medical service...);54.6
Total persons;Educational attainment: Second stage of secondary education;Submitting own tax return online;37.0
Total persons;Educational attainment: Second stage of secondary education;Carrying out some interaction related to accessing information;62.4
Total persons;Educational attainment: Second stage of secondary education;Information: Accessing stored personal information (pension, employment record...);52.8
Total persons;Educational attainment: Second stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);26.6
Total persons;Educational attainment: Second stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);44.4
Total persons;Educational attainment: Second stage of secondary education;Carrying out some interaction related to obtaining documents;48.1
Total persons;Educational attainment: Second stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);36.5
Total persons;Educational attainment: Second stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.9
Total persons;Educational attainment: Second stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.0
Total persons;Educational attainment: Second stage of secondary education;Average number of types of contact with public authorities;3.3
Total persons;Educational attainment: Higher vocational training;Total;5,140,582
Total persons;Educational attainment: Higher vocational training;Use of any public authority website or app;89.4
Total persons;Educational attainment: Higher vocational training;Downloading or printing an official form;50.0
Total persons;Educational attainment: Higher vocational training;Making an appointment or booking (for an activity, a medical service...);65.4
Total persons;Educational attainment: Higher vocational training;Submitting own tax return online;48.9
Total persons;Educational attainment: Higher vocational training;Carrying out some interaction related to accessing information;73.8
Total persons;Educational attainment: Higher vocational training;Information: Accessing stored personal information (pension, employment record...);63.5
Total persons;Educational attainment: Higher vocational training;Information: Accessing public databases or registers (land registry, business registers, etc.);34.4
Total persons;Educational attainment: Higher vocational training;Information: Accessing information (services, benefits, taxes, etc.);56.7
Total persons;Educational attainment: Higher vocational training;Carrying out some interaction related to obtaining documents;50.8
Total persons;Educational attainment: Higher vocational training;Documents: Requesting an official document or certificate (birth, residence, etc.);41.1
Total persons;Educational attainment: Higher vocational training;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.7
Total persons;Educational attainment: Higher vocational training;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.0
Total persons;Educational attainment: Higher vocational training;Average number of types of contact with public authorities;3.9
Total persons;Educational attainment: University diploma and equivalent;Total;4,174,438
Total persons;Educational attainment: University diploma and equivalent;Use of any public authority website or app;92.8
Total persons;Educational attainment: University diploma and equivalent;Downloading or printing an official form;57.5
Total persons;Educational attainment: University diploma and equivalent;Making an appointment or booking (for an activity, a medical service...);72.1
Total persons;Educational attainment: University diploma and equivalent;Submitting own tax return online;56.7
Total persons;Educational attainment: University diploma and equivalent;Carrying out some interaction related to accessing information;78.2
Total persons;Educational attainment: University diploma and equivalent;Information: Accessing stored personal information (pension, employment record...);69.2
Total persons;Educational attainment: University diploma and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);42.7
Total persons;Educational attainment: University diploma and equivalent;Information: Accessing information (services, benefits, taxes, etc.);60.3
Total persons;Educational attainment: University diploma and equivalent;Carrying out some interaction related to obtaining documents;56.0
Total persons;Educational attainment: University diploma and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);47.1
Total persons;Educational attainment: University diploma and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.0
Total persons;Educational attainment: University diploma and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.6
Total persons;Educational attainment: University diploma and equivalent;Average number of types of contact with public authorities;4.4
Total persons;Educational attainment: University degree, master's degree and equivalent;Total;5,919,511
Total persons;Educational attainment: University degree, master's degree and equivalent;Use of any public authority website or app;95.2
Total persons;Educational attainment: University degree, master's degree and equivalent;Downloading or printing an official form;67.9
Total persons;Educational attainment: University degree, master's degree and equivalent;Making an appointment or booking (for an activity, a medical service...);74.5
Total persons;Educational attainment: University degree, master's degree and equivalent;Submitting own tax return online;63.0
Total persons;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to accessing information;84.6
Total persons;Educational attainment: University degree, master's degree and equivalent;Information: Accessing stored personal information (pension, employment record...);74.9
Total persons;Educational attainment: University degree, master's degree and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);48.6
Total persons;Educational attainment: University degree, master's degree and equivalent;Information: Accessing information (services, benefits, taxes, etc.);70.9
Total persons;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to obtaining documents;61.6
Total persons;Educational attainment: University degree, master's degree and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Total persons;Educational attainment: University degree, master's degree and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.6
Total persons;Educational attainment: University degree, master's degree and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.6
Total persons;Educational attainment: University degree, master's degree and equivalent;Average number of types of contact with public authorities;4.9
Total persons;Educational attainment: Doctorate;Total;455,086
Total persons;Educational attainment: Doctorate;Use of any public authority website or app;96.5
Total persons;Educational attainment: Doctorate;Downloading or printing an official form;73.7
Total persons;Educational attainment: Doctorate;Making an appointment or booking (for an activity, a medical service...);77.5
Total persons;Educational attainment: Doctorate;Submitting own tax return online;69.6
Total persons;Educational attainment: Doctorate;Carrying out some interaction related to accessing information;87.5
Total persons;Educational attainment: Doctorate;Information: Accessing stored personal information (pension, employment record...);79.9
Total persons;Educational attainment: Doctorate;Information: Accessing public databases or registers (land registry, business registers, etc.);52.3
Total persons;Educational attainment: Doctorate;Information: Accessing information (services, benefits, taxes, etc.);73.0
Total persons;Educational attainment: Doctorate;Carrying out some interaction related to obtaining documents;63.9
Total persons;Educational attainment: Doctorate;Documents: Requesting an official document or certificate (birth, residence, etc.);50.1
Total persons;Educational attainment: Doctorate;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.4
Total persons;Educational attainment: Doctorate;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.5
Total persons;Educational attainment: Doctorate;Average number of types of contact with public authorities;5.2
Total persons;Educational attainment: Other;Total;443,317
Total persons;Educational attainment: Other;Use of any public authority website or app;72.4
Total persons;Educational attainment: Other;Downloading or printing an official form;45.9
Total persons;Educational attainment: Other;Making an appointment or booking (for an activity, a medical service...);55.1
Total persons;Educational attainment: Other;Submitting own tax return online;38.9
Total persons;Educational attainment: Other;Carrying out some interaction related to accessing information;56.2
Total persons;Educational attainment: Other;Information: Accessing stored personal information (pension, employment record...);49.8
Total persons;Educational attainment: Other;Information: Accessing public databases or registers (land registry, business registers, etc.);22.3
Total persons;Educational attainment: Other;Information: Accessing information (services, benefits, taxes, etc.);41.9
Total persons;Educational attainment: Other;Carrying out some interaction related to obtaining documents;44.1
Total persons;Educational attainment: Other;Documents: Requesting an official document or certificate (birth, residence, etc.);36.7
Total persons;Educational attainment: Other;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);15.0
Total persons;Educational attainment: Other;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Total persons;Educational attainment: Other;Average number of types of contact with public authorities;3.1
Total persons;Employment status: Employed;Total;21,736,738
Total persons;Employment status: Employed;Use of any public authority website or app;88.5
Total persons;Employment status: Employed;Downloading or printing an official form;51.2
Total persons;Employment status: Employed;Making an appointment or booking (for an activity, a medical service...);62.7
Total persons;Employment status: Employed;Submitting own tax return online;51.6
Total persons;Employment status: Employed;Carrying out some interaction related to accessing information;73.3
Total persons;Employment status: Employed;Information: Accessing stored personal information (pension, employment record...);65.1
Total persons;Employment status: Employed;Information: Accessing public databases or registers (land registry, business registers, etc.);34.3
Total persons;Employment status: Employed;Information: Accessing information (services, benefits, taxes, etc.);54.7
Total persons;Employment status: Employed;Carrying out some interaction related to obtaining documents;51.2
Total persons;Employment status: Employed;Documents: Requesting an official document or certificate (birth, residence, etc.);42.2
Total persons;Employment status: Employed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.4
Total persons;Employment status: Employed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.3
Total persons;Employment status: Employed;Average number of types of contact with public authorities;4.0
Total persons;Employment status: Unemployed;Total;3,027,257
Total persons;Employment status: Unemployed;Use of any public authority website or app;80.6
Total persons;Employment status: Unemployed;Downloading or printing an official form;42.6
Total persons;Employment status: Unemployed;Making an appointment or booking (for an activity, a medical service...);59.1
Total persons;Employment status: Unemployed;Submitting own tax return online;38.2
Total persons;Employment status: Unemployed;Carrying out some interaction related to accessing information;64.5
Total persons;Employment status: Unemployed;Information: Accessing stored personal information (pension, employment record...);57.3
Total persons;Employment status: Unemployed;Information: Accessing public databases or registers (land registry, business registers, etc.);26.0
Total persons;Employment status: Unemployed;Information: Accessing information (services, benefits, taxes, etc.);50.0
Total persons;Employment status: Unemployed;Carrying out some interaction related to obtaining documents;49.4
Total persons;Employment status: Unemployed;Documents: Requesting an official document or certificate (birth, residence, etc.);33.5
Total persons;Employment status: Unemployed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.4
Total persons;Employment status: Unemployed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.7
Total persons;Employment status: Unemployed;Average number of types of contact with public authorities;3.5
Total persons;Employment status: Inactive: Students;Total;3,659,452
Total persons;Employment status: Inactive: Students;Use of any public authority website or app;72.7
Total persons;Employment status: Inactive: Students;Downloading or printing an official form;35.7
Total persons;Employment status: Inactive: Students;Making an appointment or booking (for an activity, a medical service...);44.4
Total persons;Employment status: Inactive: Students;Submitting own tax return online;8.7
Total persons;Employment status: Inactive: Students;Carrying out some interaction related to accessing information;46.4
Total persons;Employment status: Inactive: Students;Information: Accessing stored personal information (pension, employment record...);31.8
Total persons;Employment status: Inactive: Students;Information: Accessing public databases or registers (land registry, business registers, etc.);24.8
Total persons;Employment status: Inactive: Students;Information: Accessing information (services, benefits, taxes, etc.);34.2
Total persons;Employment status: Inactive: Students;Carrying out some interaction related to obtaining documents;51.9
Total persons;Employment status: Inactive: Students;Documents: Requesting an official document or certificate (birth, residence, etc.);36.8
Total persons;Employment status: Inactive: Students;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.0
Total persons;Employment status: Inactive: Students;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Total persons;Employment status: Inactive: Students;Average number of types of contact with public authorities;2.5
Total persons;Employment status: Inactive: Homemakers;Total;1,477,670
Total persons;Employment status: Inactive: Homemakers;Use of any public authority website or app;63.1
Total persons;Employment status: Inactive: Homemakers;Downloading or printing an official form;21.0
Total persons;Employment status: Inactive: Homemakers;Making an appointment or booking (for an activity, a medical service...);48.8
Total persons;Employment status: Inactive: Homemakers;Submitting own tax return online;25.2
Total persons;Employment status: Inactive: Homemakers;Carrying out some interaction related to accessing information;35.5
Total persons;Employment status: Inactive: Homemakers;Information: Accessing stored personal information (pension, employment record...);26.1
Total persons;Employment status: Inactive: Homemakers;Information: Accessing public databases or registers (land registry, business registers, etc.);15.3
Total persons;Employment status: Inactive: Homemakers;Information: Accessing information (services, benefits, taxes, etc.);25.9
Total persons;Employment status: Inactive: Homemakers;Carrying out some interaction related to obtaining documents;28.5
Total persons;Employment status: Inactive: Homemakers;Documents: Requesting an official document or certificate (birth, residence, etc.);18.5
Total persons;Employment status: Inactive: Homemakers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);15.9
Total persons;Employment status: Inactive: Homemakers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);4.6
Total persons;Employment status: Inactive: Homemakers;Average number of types of contact with public authorities;2.0
Total persons;Employment status: Inactive: Pensioners;Total;5,819,411
Total persons;Employment status: Inactive: Pensioners;Use of any public authority website or app;59.6
Total persons;Employment status: Inactive: Pensioners;Downloading or printing an official form;26.5
Total persons;Employment status: Inactive: Pensioners;Making an appointment or booking (for an activity, a medical service...);42.2
Total persons;Employment status: Inactive: Pensioners;Submitting own tax return online;29.3
Total persons;Employment status: Inactive: Pensioners;Carrying out some interaction related to accessing information;42.5
Total persons;Employment status: Inactive: Pensioners;Information: Accessing stored personal information (pension, employment record...);35.3
Total persons;Employment status: Inactive: Pensioners;Information: Accessing public databases or registers (land registry, business registers, etc.);17.6
Total persons;Employment status: Inactive: Pensioners;Information: Accessing information (services, benefits, taxes, etc.);30.8
Total persons;Employment status: Inactive: Pensioners;Carrying out some interaction related to obtaining documents;22.4
Total persons;Employment status: Inactive: Pensioners;Documents: Requesting an official document or certificate (birth, residence, etc.);15.3
Total persons;Employment status: Inactive: Pensioners;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);10.6
Total persons;Employment status: Inactive: Pensioners;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);4.9
Total persons;Employment status: Inactive: Pensioners;Average number of types of contact with public authorities;2.1
Total persons;Employment status: Other employment status;Total;1,913,960
Total persons;Employment status: Other employment status;Use of any public authority website or app;73.1
Total persons;Employment status: Other employment status;Downloading or printing an official form;38.9
Total persons;Employment status: Other employment status;Making an appointment or booking (for an activity, a medical service...);51.7
Total persons;Employment status: Other employment status;Submitting own tax return online;36.2
Total persons;Employment status: Other employment status;Carrying out some interaction related to accessing information;57.7
Total persons;Employment status: Other employment status;Information: Accessing stored personal information (pension, employment record...);49.4
Total persons;Employment status: Other employment status;Information: Accessing public databases or registers (land registry, business registers, etc.);26.0
Total persons;Employment status: Other employment status;Information: Accessing information (services, benefits, taxes, etc.);44.1
Total persons;Employment status: Other employment status;Carrying out some interaction related to obtaining documents;37.7
Total persons;Employment status: Other employment status;Documents: Requesting an official document or certificate (birth, residence, etc.);31.7
Total persons;Employment status: Other employment status;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.6
Total persons;Employment status: Other employment status;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.0
Total persons;Employment status: Other employment status;Average number of types of contact with public authorities;3.0
Total persons;Professional status (in main job): Employee with a permanent contract;Total;15,709,471
Total persons;Professional status (in main job): Employee with a permanent contract;Use of any public authority website or app;89.9
Total persons;Professional status (in main job): Employee with a permanent contract;Downloading or printing an official form;52.3
Total persons;Professional status (in main job): Employee with a permanent contract;Making an appointment or booking (for an activity, a medical service...);64.2
Total persons;Professional status (in main job): Employee with a permanent contract;Submitting own tax return online;57.1
Total persons;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to accessing information;74.9
Total persons;Professional status (in main job): Employee with a permanent contract;Information: Accessing stored personal information (pension, employment record...);66.8
Total persons;Professional status (in main job): Employee with a permanent contract;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Total persons;Professional status (in main job): Employee with a permanent contract;Information: Accessing information (services, benefits, taxes, etc.);56.0
Total persons;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to obtaining documents;51.0
Total persons;Professional status (in main job): Employee with a permanent contract;Documents: Requesting an official document or certificate (birth, residence, etc.);41.9
Total persons;Professional status (in main job): Employee with a permanent contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.6
Total persons;Professional status (in main job): Employee with a permanent contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Total persons;Professional status (in main job): Employee with a permanent contract;Average number of types of contact with public authorities;4.1
Total persons;Professional status (in main job): Employee with a temporary contract;Total;2,563,780
Total persons;Professional status (in main job): Employee with a temporary contract;Use of any public authority website or app;89.3
Total persons;Professional status (in main job): Employee with a temporary contract;Downloading or printing an official form;55.4
Total persons;Professional status (in main job): Employee with a temporary contract;Making an appointment or booking (for an activity, a medical service...);66.3
Total persons;Professional status (in main job): Employee with a temporary contract;Submitting own tax return online;44.1
Total persons;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to accessing information;75.0
Total persons;Professional status (in main job): Employee with a temporary contract;Information: Accessing stored personal information (pension, employment record...);65.3
Total persons;Professional status (in main job): Employee with a temporary contract;Information: Accessing public databases or registers (land registry, business registers, etc.);36.2
Total persons;Professional status (in main job): Employee with a temporary contract;Information: Accessing information (services, benefits, taxes, etc.);57.4
Total persons;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to obtaining documents;59.6
Total persons;Professional status (in main job): Employee with a temporary contract;Documents: Requesting an official document or certificate (birth, residence, etc.);48.0
Total persons;Professional status (in main job): Employee with a temporary contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);34.2
Total persons;Professional status (in main job): Employee with a temporary contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.7
Total persons;Professional status (in main job): Employee with a temporary contract;Average number of types of contact with public authorities;4.2
Total persons;Professional status (in main job): Self-employed with employees;Total;1,348,985
Total persons;Professional status (in main job): Self-employed with employees;Use of any public authority website or app;82.8
Total persons;Professional status (in main job): Self-employed with employees;Downloading or printing an official form;43.7
Total persons;Professional status (in main job): Self-employed with employees;Making an appointment or booking (for an activity, a medical service...);51.1
Total persons;Professional status (in main job): Self-employed with employees;Submitting own tax return online;30.3
Total persons;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to accessing information;66.6
Total persons;Professional status (in main job): Self-employed with employees;Information: Accessing stored personal information (pension, employment record...);61.3
Total persons;Professional status (in main job): Self-employed with employees;Information: Accessing public databases or registers (land registry, business registers, etc.);33.6
Total persons;Professional status (in main job): Self-employed with employees;Information: Accessing information (services, benefits, taxes, etc.);46.8
Total persons;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to obtaining documents;45.4
Total persons;Professional status (in main job): Self-employed with employees;Documents: Requesting an official document or certificate (birth, residence, etc.);38.9
Total persons;Professional status (in main job): Self-employed with employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.1
Total persons;Professional status (in main job): Self-employed with employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.2
Total persons;Professional status (in main job): Self-employed with employees;Average number of types of contact with public authorities;3.4
Total persons;Professional status (in main job): Self-employed without employees;Total;1,982,039
Total persons;Professional status (in main job): Self-employed without employees;Use of any public authority website or app;82.1
Total persons;Professional status (in main job): Self-employed without employees;Downloading or printing an official form;43.2
Total persons;Professional status (in main job): Self-employed without employees;Making an appointment or booking (for an activity, a medical service...);56.0
Total persons;Professional status (in main job): Self-employed without employees;Submitting own tax return online;34.5
Total persons;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to accessing information;64.6
Total persons;Professional status (in main job): Self-employed without employees;Information: Accessing stored personal information (pension, employment record...);55.5
Total persons;Professional status (in main job): Self-employed without employees;Information: Accessing public databases or registers (land registry, business registers, etc.);32.3
Total persons;Professional status (in main job): Self-employed without employees;Information: Accessing information (services, benefits, taxes, etc.);47.7
Total persons;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to obtaining documents;46.6
Total persons;Professional status (in main job): Self-employed without employees;Documents: Requesting an official document or certificate (birth, residence, etc.);39.9
Total persons;Professional status (in main job): Self-employed without employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.6
Total persons;Professional status (in main job): Self-employed without employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Total persons;Professional status (in main job): Self-employed without employees;Average number of types of contact with public authorities;3.4
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Total;132,463
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Use of any public authority website or app;59.3
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Downloading or printing an official form;33.3
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Making an appointment or booking (for an activity, a medical service...);36.5
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Submitting own tax return online;17.4
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to accessing information;46.0
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing stored personal information (pension, employment record...);32.1
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing public databases or registers (land registry, business registers, etc.);13.7
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing information (services, benefits, taxes, etc.);34.2
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to obtaining documents;42.4
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Requesting an official document or certificate (birth, residence, etc.);36.2
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Applying for benefits or entitlements (pension, unemployment, etc.);11.2
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Total persons;Professional status (in main job): Contributing family worker (no agreed salary);Average number of types of contact with public authorities;2.2
Total persons;Working hours (in main job): Full-time;Total;18,448,392
Total persons;Working hours (in main job): Full-time;Use of any public authority website or app;88.5
Total persons;Working hours (in main job): Full-time;Downloading or printing an official form;51.8
Total persons;Working hours (in main job): Full-time;Making an appointment or booking (for an activity, a medical service...);62.9
Total persons;Working hours (in main job): Full-time;Submitting own tax return online;53.8
Total persons;Working hours (in main job): Full-time;Carrying out some interaction related to accessing information;73.4
Total persons;Working hours (in main job): Full-time;Information: Accessing stored personal information (pension, employment record...);65.6
Total persons;Working hours (in main job): Full-time;Information: Accessing public databases or registers (land registry, business registers, etc.);35.3
Total persons;Working hours (in main job): Full-time;Information: Accessing information (services, benefits, taxes, etc.);55.4
Total persons;Working hours (in main job): Full-time;Carrying out some interaction related to obtaining documents;51.6
Total persons;Working hours (in main job): Full-time;Documents: Requesting an official document or certificate (birth, residence, etc.);42.8
Total persons;Working hours (in main job): Full-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.0
Total persons;Working hours (in main job): Full-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Total persons;Working hours (in main job): Full-time;Average number of types of contact with public authorities;4.0
Total persons;Working hours (in main job): Part-time;Total;3,288,346
Total persons;Working hours (in main job): Part-time;Use of any public authority website or app;88.1
Total persons;Working hours (in main job): Part-time;Downloading or printing an official form;47.8
Total persons;Working hours (in main job): Part-time;Making an appointment or booking (for an activity, a medical service...);61.7
Total persons;Working hours (in main job): Part-time;Submitting own tax return online;39.2
Total persons;Working hours (in main job): Part-time;Carrying out some interaction related to accessing information;72.7
Total persons;Working hours (in main job): Part-time;Information: Accessing stored personal information (pension, employment record...);61.8
Total persons;Working hours (in main job): Part-time;Information: Accessing public databases or registers (land registry, business registers, etc.);28.7
Total persons;Working hours (in main job): Part-time;Information: Accessing information (services, benefits, taxes, etc.);51.0
Total persons;Working hours (in main job): Part-time;Carrying out some interaction related to obtaining documents;48.9
Total persons;Working hours (in main job): Part-time;Documents: Requesting an official document or certificate (birth, residence, etc.);39.1
Total persons;Working hours (in main job): Part-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.4
Total persons;Working hours (in main job): Part-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Total persons;Working hours (in main job): Part-time;Average number of types of contact with public authorities;3.6
Total persons;Main occupation: Manual;Total;6,004,888
Total persons;Main occupation: Manual;Use of any public authority website or app;79.9
Total persons;Main occupation: Manual;Downloading or printing an official form;35.5
Total persons;Main occupation: Manual;Making an appointment or booking (for an activity, a medical service...);48.2
Total persons;Main occupation: Manual;Submitting own tax return online;38.9
Total persons;Main occupation: Manual;Carrying out some interaction related to accessing information;61.9
Total persons;Main occupation: Manual;Information: Accessing stored personal information (pension, employment record...);55.2
Total persons;Main occupation: Manual;Information: Accessing public databases or registers (land registry, business registers, etc.);21.9
Total persons;Main occupation: Manual;Information: Accessing information (services, benefits, taxes, etc.);40.3
Total persons;Main occupation: Manual;Carrying out some interaction related to obtaining documents;39.6
Total persons;Main occupation: Manual;Documents: Requesting an official document or certificate (birth, residence, etc.);32.1
Total persons;Main occupation: Manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.0
Total persons;Main occupation: Manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.5
Total persons;Main occupation: Manual;Average number of types of contact with public authorities;3.0
Total persons;Main occupation: Non-manual;Total;15,731,851
Total persons;Main occupation: Non-manual;Use of any public authority website or app;91.7
Total persons;Main occupation: Non-manual;Downloading or printing an official form;57.2
Total persons;Main occupation: Non-manual;Making an appointment or booking (for an activity, a medical service...);68.3
Total persons;Main occupation: Non-manual;Submitting own tax return online;56.5
Total persons;Main occupation: Non-manual;Carrying out some interaction related to accessing information;77.6
Total persons;Main occupation: Non-manual;Information: Accessing stored personal information (pension, employment record...);68.8
Total persons;Main occupation: Non-manual;Information: Accessing public databases or registers (land registry, business registers, etc.);39.0
Total persons;Main occupation: Non-manual;Information: Accessing information (services, benefits, taxes, etc.);60.2
Total persons;Main occupation: Non-manual;Carrying out some interaction related to obtaining documents;55.6
Total persons;Main occupation: Non-manual;Documents: Requesting an official document or certificate (birth, residence, etc.);46.0
Total persons;Main occupation: Non-manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.8
Total persons;Main occupation: Non-manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.8
Total persons;Main occupation: Non-manual;Average number of types of contact with public authorities;4.3
Total persons;Main occupation: ICT workers;Total;1,039,221
Total persons;Main occupation: ICT workers;Use of any public authority website or app;94.4
Total persons;Main occupation: ICT workers;Downloading or printing an official form;61.3
Total persons;Main occupation: ICT workers;Making an appointment or booking (for an activity, a medical service...);72.1
Total persons;Main occupation: ICT workers;Submitting own tax return online;72.1
Total persons;Main occupation: ICT workers;Carrying out some interaction related to accessing information;85.9
Total persons;Main occupation: ICT workers;Information: Accessing stored personal information (pension, employment record...);79.0
Total persons;Main occupation: ICT workers;Information: Accessing public databases or registers (land registry, business registers, etc.);48.1
Total persons;Main occupation: ICT workers;Information: Accessing information (services, benefits, taxes, etc.);69.7
Total persons;Main occupation: ICT workers;Carrying out some interaction related to obtaining documents;60.6
Total persons;Main occupation: ICT workers;Documents: Requesting an official document or certificate (birth, residence, etc.);51.4
Total persons;Main occupation: ICT workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.9
Total persons;Main occupation: ICT workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.4
Total persons;Main occupation: ICT workers;Average number of types of contact with public authorities;4.9
Total persons;Main occupation: Other workers;Total;20,697,517
Total persons;Main occupation: Other workers;Use of any public authority website or app;88.2
Total persons;Main occupation: Other workers;Downloading or printing an official form;50.7
Total persons;Main occupation: Other workers;Making an appointment or booking (for an activity, a medical service...);62.2
Total persons;Main occupation: Other workers;Submitting own tax return online;50.6
Total persons;Main occupation: Other workers;Carrying out some interaction related to accessing information;72.7
Total persons;Main occupation: Other workers;Information: Accessing stored personal information (pension, employment record...);64.4
Total persons;Main occupation: Other workers;Information: Accessing public databases or registers (land registry, business registers, etc.);33.6
Total persons;Main occupation: Other workers;Information: Accessing information (services, benefits, taxes, etc.);54.0
Total persons;Main occupation: Other workers;Carrying out some interaction related to obtaining documents;50.7
Total persons;Main occupation: Other workers;Documents: Requesting an official document or certificate (birth, residence, etc.);41.7
Total persons;Main occupation: Other workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.4
Total persons;Main occupation: Other workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.2
Total persons;Main occupation: Other workers;Average number of types of contact with public authorities;3.9
Total persons;Net monthly income per consumption unit: First quintile;Total;7,077,033
Total persons;Net monthly income per consumption unit: First quintile;Use of any public authority website or app;76.3
Total persons;Net monthly income per consumption unit: First quintile;Downloading or printing an official form;38.5
Total persons;Net monthly income per consumption unit: First quintile;Making an appointment or booking (for an activity, a medical service...);52.0
Total persons;Net monthly income per consumption unit: First quintile;Submitting own tax return online;29.4
Total persons;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to accessing information;57.1
Total persons;Net monthly income per consumption unit: First quintile;Information: Accessing stored personal information (pension, employment record...);47.9
Total persons;Net monthly income per consumption unit: First quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);25.4
Total persons;Net monthly income per consumption unit: First quintile;Information: Accessing information (services, benefits, taxes, etc.);41.8
Total persons;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to obtaining documents;45.9
Total persons;Net monthly income per consumption unit: First quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);36.8
Total persons;Net monthly income per consumption unit: First quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Total persons;Net monthly income per consumption unit: First quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.7
Total persons;Net monthly income per consumption unit: First quintile;Average number of types of contact with public authorities;3.0
Total persons;Net monthly income per consumption unit: Second quintile;Total;6,693,503
Total persons;Net monthly income per consumption unit: Second quintile;Use of any public authority website or app;74.2
Total persons;Net monthly income per consumption unit: Second quintile;Downloading or printing an official form;36.4
Total persons;Net monthly income per consumption unit: Second quintile;Making an appointment or booking (for an activity, a medical service...);50.6
Total persons;Net monthly income per consumption unit: Second quintile;Submitting own tax return online;33.2
Total persons;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to accessing information;56.0
Total persons;Net monthly income per consumption unit: Second quintile;Information: Accessing stored personal information (pension, employment record...);47.6
Total persons;Net monthly income per consumption unit: Second quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);23.2
Total persons;Net monthly income per consumption unit: Second quintile;Information: Accessing information (services, benefits, taxes, etc.);40.0
Total persons;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to obtaining documents;42.1
Total persons;Net monthly income per consumption unit: Second quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);31.8
Total persons;Net monthly income per consumption unit: Second quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Total persons;Net monthly income per consumption unit: Second quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.1
Total persons;Net monthly income per consumption unit: Second quintile;Average number of types of contact with public authorities;3.0
Total persons;Net monthly income per consumption unit: Third quintile;Total;6,830,831
Total persons;Net monthly income per consumption unit: Third quintile;Use of any public authority website or app;80.0
Total persons;Net monthly income per consumption unit: Third quintile;Downloading or printing an official form;43.1
Total persons;Net monthly income per consumption unit: Third quintile;Making an appointment or booking (for an activity, a medical service...);57.3
Total persons;Net monthly income per consumption unit: Third quintile;Submitting own tax return online;42.0
Total persons;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to accessing information;63.8
Total persons;Net monthly income per consumption unit: Third quintile;Information: Accessing stored personal information (pension, employment record...);56.2
Total persons;Net monthly income per consumption unit: Third quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);27.6
Total persons;Net monthly income per consumption unit: Third quintile;Information: Accessing information (services, benefits, taxes, etc.);47.3
Total persons;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to obtaining documents;45.5
Total persons;Net monthly income per consumption unit: Third quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);35.1
Total persons;Net monthly income per consumption unit: Third quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Total persons;Net monthly income per consumption unit: Third quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.5
Total persons;Net monthly income per consumption unit: Third quintile;Average number of types of contact with public authorities;3.4
Total persons;Net monthly income per consumption unit: Fourth quintile;Total;7,072,051
Total persons;Net monthly income per consumption unit: Fourth quintile;Use of any public authority website or app;83.4
Total persons;Net monthly income per consumption unit: Fourth quintile;Downloading or printing an official form;47.4
Total persons;Net monthly income per consumption unit: Fourth quintile;Making an appointment or booking (for an activity, a medical service...);60.6
Total persons;Net monthly income per consumption unit: Fourth quintile;Submitting own tax return online;48.5
Total persons;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to accessing information;66.4
Total persons;Net monthly income per consumption unit: Fourth quintile;Information: Accessing stored personal information (pension, employment record...);57.7
Total persons;Net monthly income per consumption unit: Fourth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);30.7
Total persons;Net monthly income per consumption unit: Fourth quintile;Information: Accessing information (services, benefits, taxes, etc.);49.7
Total persons;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to obtaining documents;43.8
Total persons;Net monthly income per consumption unit: Fourth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);33.5
Total persons;Net monthly income per consumption unit: Fourth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.4
Total persons;Net monthly income per consumption unit: Fourth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Total persons;Net monthly income per consumption unit: Fourth quintile;Average number of types of contact with public authorities;3.6
Total persons;Net monthly income per consumption unit: Fifth quintile;Total;7,204,147
Total persons;Net monthly income per consumption unit: Fifth quintile;Use of any public authority website or app;88.2
Total persons;Net monthly income per consumption unit: Fifth quintile;Downloading or printing an official form;54.2
Total persons;Net monthly income per consumption unit: Fifth quintile;Making an appointment or booking (for an activity, a medical service...);63.9
Total persons;Net monthly income per consumption unit: Fifth quintile;Submitting own tax return online;54.7
Total persons;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to accessing information;74.5
Total persons;Net monthly income per consumption unit: Fifth quintile;Information: Accessing stored personal information (pension, employment record...);65.0
Total persons;Net monthly income per consumption unit: Fifth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);39.9
Total persons;Net monthly income per consumption unit: Fifth quintile;Information: Accessing information (services, benefits, taxes, etc.);58.6
Total persons;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to obtaining documents;48.0
Total persons;Net monthly income per consumption unit: Fifth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);39.1
Total persons;Net monthly income per consumption unit: Fifth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.2
Total persons;Net monthly income per consumption unit: Fifth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.3
Total persons;Net monthly income per consumption unit: Fifth quintile;Average number of types of contact with public authorities;4.1
Total persons;Net monthly income per consumption unit: Don't know/No answer;Total;2,756,924
Total persons;Net monthly income per consumption unit: Don't know/No answer;Use of any public authority website or app;74.4
Total persons;Net monthly income per consumption unit: Don't know/No answer;Downloading or printing an official form;34.9
Total persons;Net monthly income per consumption unit: Don't know/No answer;Making an appointment or booking (for an activity, a medical service...);48.8
Total persons;Net monthly income per consumption unit: Don't know/No answer;Submitting own tax return online;33.5
Total persons;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to accessing information;53.8
Total persons;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing stored personal information (pension, employment record...);45.5
Total persons;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing public databases or registers (land registry, business registers, etc.);22.6
Total persons;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing information (services, benefits, taxes, etc.);38.9
Total persons;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to obtaining documents;44.9
Total persons;Net monthly income per consumption unit: Don't know/No answer;Documents: Requesting an official document or certificate (birth, residence, etc.);36.1
Total persons;Net monthly income per consumption unit: Don't know/No answer;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.3
Total persons;Net monthly income per consumption unit: Don't know/No answer;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.3
Total persons;Net monthly income per consumption unit: Don't know/No answer;Average number of types of contact with public authorities;2.9
Internet users in the last 12 months;Total persons;Total;36,814,969
Internet users in the last 12 months;Total persons;Use of any public authority website or app;81.8
Internet users in the last 12 months;Total persons;Downloading or printing an official form;44.3
Internet users in the last 12 months;Total persons;Making an appointment or booking (for an activity, a medical service...);57.6
Internet users in the last 12 months;Total persons;Submitting own tax return online;42.0
Internet users in the last 12 months;Total persons;Carrying out some interaction related to accessing information;64.3
Internet users in the last 12 months;Total persons;Information: Accessing stored personal information (pension, employment record...);55.5
Internet users in the last 12 months;Total persons;Information: Accessing public databases or registers (land registry, business registers, etc.);29.6
Internet users in the last 12 months;Total persons;Information: Accessing information (services, benefits, taxes, etc.);48.0
Internet users in the last 12 months;Total persons;Carrying out some interaction related to obtaining documents;46.1
Internet users in the last 12 months;Total persons;Documents: Requesting an official document or certificate (birth, residence, etc.);36.2
Internet users in the last 12 months;Total persons;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.6
Internet users in the last 12 months;Total persons;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 12 months;Total persons;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months;Educational attainment: Less than primary education;Total;509,402
Internet users in the last 12 months;Educational attainment: Less than primary education;Use of any public authority website or app;51.4
Internet users in the last 12 months;Educational attainment: Less than primary education;Downloading or printing an official form;16.7
Internet users in the last 12 months;Educational attainment: Less than primary education;Making an appointment or booking (for an activity, a medical service...);35.2
Internet users in the last 12 months;Educational attainment: Less than primary education;Submitting own tax return online;13.7
Internet users in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to accessing information;28.0
Internet users in the last 12 months;Educational attainment: Less than primary education;Information: Accessing stored personal information (pension, employment record...);24.4
Internet users in the last 12 months;Educational attainment: Less than primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);12.4
Internet users in the last 12 months;Educational attainment: Less than primary education;Information: Accessing information (services, benefits, taxes, etc.);18.7
Internet users in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to obtaining documents;18.2
Internet users in the last 12 months;Educational attainment: Less than primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);13.1
Internet users in the last 12 months;Educational attainment: Less than primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);9.9
Internet users in the last 12 months;Educational attainment: Less than primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);3.7
Internet users in the last 12 months;Educational attainment: Less than primary education;Average number of types of contact with public authorities;1.5
Internet users in the last 12 months;Educational attainment: Primary education;Total;2,562,811
Internet users in the last 12 months;Educational attainment: Primary education;Use of any public authority website or app;55.1
Internet users in the last 12 months;Educational attainment: Primary education;Downloading or printing an official form;16.2
Internet users in the last 12 months;Educational attainment: Primary education;Making an appointment or booking (for an activity, a medical service...);32.5
Internet users in the last 12 months;Educational attainment: Primary education;Submitting own tax return online;19.9
Internet users in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to accessing information;36.1
Internet users in the last 12 months;Educational attainment: Primary education;Information: Accessing stored personal information (pension, employment record...);31.9
Internet users in the last 12 months;Educational attainment: Primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);10.6
Internet users in the last 12 months;Educational attainment: Primary education;Information: Accessing information (services, benefits, taxes, etc.);22.2
Internet users in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to obtaining documents;23.5
Internet users in the last 12 months;Educational attainment: Primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);17.1
Internet users in the last 12 months;Educational attainment: Primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);12.2
Internet users in the last 12 months;Educational attainment: Primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);3.6
Internet users in the last 12 months;Educational attainment: Primary education;Average number of types of contact with public authorities;1.7
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Total;7,839,912
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Use of any public authority website or app;68.0
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Downloading or printing an official form;29.1
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Making an appointment or booking (for an activity, a medical service...);43.5
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Submitting own tax return online;26.9
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to accessing information;47.5
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing stored personal information (pension, employment record...);39.2
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);14.8
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);31.4
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to obtaining documents;30.9
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);21.8
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.3
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.7
Internet users in the last 12 months;Educational attainment: First stage of secondary education;Average number of types of contact with public authorities;2.3
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Total;9,839,707
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Use of any public authority website or app;83.9
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Downloading or printing an official form;40.8
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Making an appointment or booking (for an activity, a medical service...);55.0
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Submitting own tax return online;37.3
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to accessing information;62.9
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing stored personal information (pension, employment record...);53.3
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);26.8
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);44.7
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to obtaining documents;48.5
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);36.8
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.1
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.0
Internet users in the last 12 months;Educational attainment: Second stage of secondary education;Average number of types of contact with public authorities;3.3
Internet users in the last 12 months;Educational attainment: Higher vocational training;Total;5,125,726
Internet users in the last 12 months;Educational attainment: Higher vocational training;Use of any public authority website or app;89.7
Internet users in the last 12 months;Educational attainment: Higher vocational training;Downloading or printing an official form;50.2
Internet users in the last 12 months;Educational attainment: Higher vocational training;Making an appointment or booking (for an activity, a medical service...);65.6
Internet users in the last 12 months;Educational attainment: Higher vocational training;Submitting own tax return online;49.0
Internet users in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to accessing information;74.0
Internet users in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing stored personal information (pension, employment record...);63.7
Internet users in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Internet users in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing information (services, benefits, taxes, etc.);56.9
Internet users in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to obtaining documents;51.0
Internet users in the last 12 months;Educational attainment: Higher vocational training;Documents: Requesting an official document or certificate (birth, residence, etc.);41.2
Internet users in the last 12 months;Educational attainment: Higher vocational training;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.8
Internet users in the last 12 months;Educational attainment: Higher vocational training;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.0
Internet users in the last 12 months;Educational attainment: Higher vocational training;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Total;4,161,964
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Use of any public authority website or app;93.1
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Downloading or printing an official form;57.7
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Making an appointment or booking (for an activity, a medical service...);72.3
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Submitting own tax return online;56.9
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to accessing information;78.4
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing stored personal information (pension, employment record...);69.4
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);42.9
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing information (services, benefits, taxes, etc.);60.5
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to obtaining documents;56.2
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);47.2
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.1
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.6
Internet users in the last 12 months;Educational attainment: University diploma and equivalent;Average number of types of contact with public authorities;4.5
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Total;5,909,959
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Use of any public authority website or app;95.3
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Downloading or printing an official form;68.0
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Making an appointment or booking (for an activity, a medical service...);74.7
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Submitting own tax return online;63.1
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to accessing information;84.7
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing stored personal information (pension, employment record...);75.1
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);48.7
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing information (services, benefits, taxes, etc.);71.0
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to obtaining documents;61.7
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);50.8
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.6
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.6
Internet users in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Average number of types of contact with public authorities;5.0
Internet users in the last 12 months;Educational attainment: Doctorate;Total;453,169
Internet users in the last 12 months;Educational attainment: Doctorate;Use of any public authority website or app;96.9
Internet users in the last 12 months;Educational attainment: Doctorate;Downloading or printing an official form;74.0
Internet users in the last 12 months;Educational attainment: Doctorate;Making an appointment or booking (for an activity, a medical service...);77.9
Internet users in the last 12 months;Educational attainment: Doctorate;Submitting own tax return online;69.8
Internet users in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to accessing information;87.9
Internet users in the last 12 months;Educational attainment: Doctorate;Information: Accessing stored personal information (pension, employment record...);80.2
Internet users in the last 12 months;Educational attainment: Doctorate;Information: Accessing public databases or registers (land registry, business registers, etc.);52.5
Internet users in the last 12 months;Educational attainment: Doctorate;Information: Accessing information (services, benefits, taxes, etc.);73.3
Internet users in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to obtaining documents;64.2
Internet users in the last 12 months;Educational attainment: Doctorate;Documents: Requesting an official document or certificate (birth, residence, etc.);50.3
Internet users in the last 12 months;Educational attainment: Doctorate;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.5
Internet users in the last 12 months;Educational attainment: Doctorate;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.5
Internet users in the last 12 months;Educational attainment: Doctorate;Average number of types of contact with public authorities;5.2
Internet users in the last 12 months;Educational attainment: Other;Total;412,318
Internet users in the last 12 months;Educational attainment: Other;Use of any public authority website or app;77.9
Internet users in the last 12 months;Educational attainment: Other;Downloading or printing an official form;49.3
Internet users in the last 12 months;Educational attainment: Other;Making an appointment or booking (for an activity, a medical service...);59.3
Internet users in the last 12 months;Educational attainment: Other;Submitting own tax return online;41.8
Internet users in the last 12 months;Educational attainment: Other;Carrying out some interaction related to accessing information;60.4
Internet users in the last 12 months;Educational attainment: Other;Information: Accessing stored personal information (pension, employment record...);53.6
Internet users in the last 12 months;Educational attainment: Other;Information: Accessing public databases or registers (land registry, business registers, etc.);24.0
Internet users in the last 12 months;Educational attainment: Other;Information: Accessing information (services, benefits, taxes, etc.);45.1
Internet users in the last 12 months;Educational attainment: Other;Carrying out some interaction related to obtaining documents;47.4
Internet users in the last 12 months;Educational attainment: Other;Documents: Requesting an official document or certificate (birth, residence, etc.);39.5
Internet users in the last 12 months;Educational attainment: Other;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.1
Internet users in the last 12 months;Educational attainment: Other;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.5
Internet users in the last 12 months;Educational attainment: Other;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Employment status: Employed;Total;21,675,356
Internet users in the last 12 months;Employment status: Employed;Use of any public authority website or app;88.7
Internet users in the last 12 months;Employment status: Employed;Downloading or printing an official form;51.3
Internet users in the last 12 months;Employment status: Employed;Making an appointment or booking (for an activity, a medical service...);62.9
Internet users in the last 12 months;Employment status: Employed;Submitting own tax return online;51.8
Internet users in the last 12 months;Employment status: Employed;Carrying out some interaction related to accessing information;73.5
Internet users in the last 12 months;Employment status: Employed;Information: Accessing stored personal information (pension, employment record...);65.2
Internet users in the last 12 months;Employment status: Employed;Information: Accessing public databases or registers (land registry, business registers, etc.);34.4
Internet users in the last 12 months;Employment status: Employed;Information: Accessing information (services, benefits, taxes, etc.);54.9
Internet users in the last 12 months;Employment status: Employed;Carrying out some interaction related to obtaining documents;51.3
Internet users in the last 12 months;Employment status: Employed;Documents: Requesting an official document or certificate (birth, residence, etc.);42.3
Internet users in the last 12 months;Employment status: Employed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.4
Internet users in the last 12 months;Employment status: Employed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.3
Internet users in the last 12 months;Employment status: Employed;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months;Employment status: Unemployed;Total;2,989,534
Internet users in the last 12 months;Employment status: Unemployed;Use of any public authority website or app;81.6
Internet users in the last 12 months;Employment status: Unemployed;Downloading or printing an official form;43.1
Internet users in the last 12 months;Employment status: Unemployed;Making an appointment or booking (for an activity, a medical service...);59.8
Internet users in the last 12 months;Employment status: Unemployed;Submitting own tax return online;38.7
Internet users in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to accessing information;65.3
Internet users in the last 12 months;Employment status: Unemployed;Information: Accessing stored personal information (pension, employment record...);58.0
Internet users in the last 12 months;Employment status: Unemployed;Information: Accessing public databases or registers (land registry, business registers, etc.);26.4
Internet users in the last 12 months;Employment status: Unemployed;Information: Accessing information (services, benefits, taxes, etc.);50.7
Internet users in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to obtaining documents;50.0
Internet users in the last 12 months;Employment status: Unemployed;Documents: Requesting an official document or certificate (birth, residence, etc.);34.0
Internet users in the last 12 months;Employment status: Unemployed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.8
Internet users in the last 12 months;Employment status: Unemployed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.8
Internet users in the last 12 months;Employment status: Unemployed;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months;Employment status: Inactive: Students;Total;3,658,101
Internet users in the last 12 months;Employment status: Inactive: Students;Use of any public authority website or app;72.8
Internet users in the last 12 months;Employment status: Inactive: Students;Downloading or printing an official form;35.7
Internet users in the last 12 months;Employment status: Inactive: Students;Making an appointment or booking (for an activity, a medical service...);44.5
Internet users in the last 12 months;Employment status: Inactive: Students;Submitting own tax return online;8.7
Internet users in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to accessing information;46.4
Internet users in the last 12 months;Employment status: Inactive: Students;Information: Accessing stored personal information (pension, employment record...);31.8
Internet users in the last 12 months;Employment status: Inactive: Students;Information: Accessing public databases or registers (land registry, business registers, etc.);24.8
Internet users in the last 12 months;Employment status: Inactive: Students;Information: Accessing information (services, benefits, taxes, etc.);34.2
Internet users in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to obtaining documents;52.0
Internet users in the last 12 months;Employment status: Inactive: Students;Documents: Requesting an official document or certificate (birth, residence, etc.);36.9
Internet users in the last 12 months;Employment status: Inactive: Students;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.0
Internet users in the last 12 months;Employment status: Inactive: Students;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Internet users in the last 12 months;Employment status: Inactive: Students;Average number of types of contact with public authorities;2.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Total;1,400,510
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Use of any public authority website or app;66.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Downloading or printing an official form;22.2
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Making an appointment or booking (for an activity, a medical service...);51.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Submitting own tax return online;26.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to accessing information;37.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing stored personal information (pension, employment record...);27.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing public databases or registers (land registry, business registers, etc.);16.1
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing information (services, benefits, taxes, etc.);27.3
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to obtaining documents;30.1
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Documents: Requesting an official document or certificate (birth, residence, etc.);19.5
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.7
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);4.8
Internet users in the last 12 months;Employment status: Inactive: Homemakers;Average number of types of contact with public authorities;2.1
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Total;5,246,366
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Use of any public authority website or app;66.1
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Downloading or printing an official form;29.4
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Making an appointment or booking (for an activity, a medical service...);46.8
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Submitting own tax return online;32.5
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to accessing information;47.2
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing stored personal information (pension, employment record...);39.2
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing public databases or registers (land registry, business registers, etc.);19.6
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing information (services, benefits, taxes, etc.);34.1
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to obtaining documents;24.9
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Documents: Requesting an official document or certificate (birth, residence, etc.);17.0
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);11.7
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.4
Internet users in the last 12 months;Employment status: Inactive: Pensioners;Average number of types of contact with public authorities;2.4
Internet users in the last 12 months;Employment status: Other employment status;Total;1,845,103
Internet users in the last 12 months;Employment status: Other employment status;Use of any public authority website or app;75.8
Internet users in the last 12 months;Employment status: Other employment status;Downloading or printing an official form;40.4
Internet users in the last 12 months;Employment status: Other employment status;Making an appointment or booking (for an activity, a medical service...);53.6
Internet users in the last 12 months;Employment status: Other employment status;Submitting own tax return online;37.5
Internet users in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to accessing information;59.9
Internet users in the last 12 months;Employment status: Other employment status;Information: Accessing stored personal information (pension, employment record...);51.3
Internet users in the last 12 months;Employment status: Other employment status;Information: Accessing public databases or registers (land registry, business registers, etc.);26.9
Internet users in the last 12 months;Employment status: Other employment status;Information: Accessing information (services, benefits, taxes, etc.);45.7
Internet users in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to obtaining documents;39.1
Internet users in the last 12 months;Employment status: Other employment status;Documents: Requesting an official document or certificate (birth, residence, etc.);32.8
Internet users in the last 12 months;Employment status: Other employment status;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.3
Internet users in the last 12 months;Employment status: Other employment status;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.2
Internet users in the last 12 months;Employment status: Other employment status;Average number of types of contact with public authorities;3.2
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Total;15,683,676
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Use of any public authority website or app;90.0
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Downloading or printing an official form;52.4
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Making an appointment or booking (for an activity, a medical service...);64.3
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Submitting own tax return online;57.2
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to accessing information;75.0
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing stored personal information (pension, employment record...);66.9
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing information (services, benefits, taxes, etc.);56.1
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to obtaining documents;51.0
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Requesting an official document or certificate (birth, residence, etc.);41.9
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.7
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months;Professional status (in main job): Employee with a permanent contract;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Total;2,554,302
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Use of any public authority website or app;89.6
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Downloading or printing an official form;55.6
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Making an appointment or booking (for an activity, a medical service...);66.5
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Submitting own tax return online;44.3
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to accessing information;75.3
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing stored personal information (pension, employment record...);65.6
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing public databases or registers (land registry, business registers, etc.);36.3
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing information (services, benefits, taxes, etc.);57.7
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to obtaining documents;59.8
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Requesting an official document or certificate (birth, residence, etc.);48.2
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);34.3
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.7
Internet users in the last 12 months;Professional status (in main job): Employee with a temporary contract;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Total;1,345,920
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Use of any public authority website or app;83.0
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Downloading or printing an official form;43.8
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Making an appointment or booking (for an activity, a medical service...);51.2
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Submitting own tax return online;30.4
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to accessing information;66.7
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing stored personal information (pension, employment record...);61.4
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing public databases or registers (land registry, business registers, etc.);33.6
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing information (services, benefits, taxes, etc.);46.9
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to obtaining documents;45.5
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Requesting an official document or certificate (birth, residence, etc.);39.0
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.1
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.2
Internet users in the last 12 months;Professional status (in main job): Self-employed with employees;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Total;1,967,902
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Use of any public authority website or app;82.7
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Downloading or printing an official form;43.5
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Making an appointment or booking (for an activity, a medical service...);56.4
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Submitting own tax return online;34.7
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to accessing information;65.0
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing stored personal information (pension, employment record...);55.9
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing public databases or registers (land registry, business registers, etc.);32.5
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing information (services, benefits, taxes, etc.);48.0
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to obtaining documents;46.9
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Requesting an official document or certificate (birth, residence, etc.);40.2
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.7
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Internet users in the last 12 months;Professional status (in main job): Self-employed without employees;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Total;123,556
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Use of any public authority website or app;63.5
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Downloading or printing an official form;35.7
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Making an appointment or booking (for an activity, a medical service...);39.1
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Submitting own tax return online;18.7
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to accessing information;49.3
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing stored personal information (pension, employment record...);34.4
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing public databases or registers (land registry, business registers, etc.);14.7
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing information (services, benefits, taxes, etc.);36.7
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to obtaining documents;45.5
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Requesting an official document or certificate (birth, residence, etc.);38.8
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Applying for benefits or entitlements (pension, unemployment, etc.);12.0
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.2
Internet users in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Average number of types of contact with public authorities;2.4
Internet users in the last 12 months;Working hours (in main job): Full-time;Total;18,394,294
Internet users in the last 12 months;Working hours (in main job): Full-time;Use of any public authority website or app;88.8
Internet users in the last 12 months;Working hours (in main job): Full-time;Downloading or printing an official form;51.9
Internet users in the last 12 months;Working hours (in main job): Full-time;Making an appointment or booking (for an activity, a medical service...);63.1
Internet users in the last 12 months;Working hours (in main job): Full-time;Submitting own tax return online;54.0
Internet users in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to accessing information;73.6
Internet users in the last 12 months;Working hours (in main job): Full-time;Information: Accessing stored personal information (pension, employment record...);65.8
Internet users in the last 12 months;Working hours (in main job): Full-time;Information: Accessing public databases or registers (land registry, business registers, etc.);35.4
Internet users in the last 12 months;Working hours (in main job): Full-time;Information: Accessing information (services, benefits, taxes, etc.);55.6
Internet users in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to obtaining documents;51.7
Internet users in the last 12 months;Working hours (in main job): Full-time;Documents: Requesting an official document or certificate (birth, residence, etc.);42.9
Internet users in the last 12 months;Working hours (in main job): Full-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.1
Internet users in the last 12 months;Working hours (in main job): Full-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months;Working hours (in main job): Full-time;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months;Working hours (in main job): Part-time;Total;3,281,062
Internet users in the last 12 months;Working hours (in main job): Part-time;Use of any public authority website or app;88.3
Internet users in the last 12 months;Working hours (in main job): Part-time;Downloading or printing an official form;47.9
Internet users in the last 12 months;Working hours (in main job): Part-time;Making an appointment or booking (for an activity, a medical service...);61.9
Internet users in the last 12 months;Working hours (in main job): Part-time;Submitting own tax return online;39.3
Internet users in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to accessing information;72.9
Internet users in the last 12 months;Working hours (in main job): Part-time;Information: Accessing stored personal information (pension, employment record...);61.9
Internet users in the last 12 months;Working hours (in main job): Part-time;Information: Accessing public databases or registers (land registry, business registers, etc.);28.7
Internet users in the last 12 months;Working hours (in main job): Part-time;Information: Accessing information (services, benefits, taxes, etc.);51.1
Internet users in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to obtaining documents;49.0
Internet users in the last 12 months;Working hours (in main job): Part-time;Documents: Requesting an official document or certificate (birth, residence, etc.);39.2
Internet users in the last 12 months;Working hours (in main job): Part-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.5
Internet users in the last 12 months;Working hours (in main job): Part-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 12 months;Working hours (in main job): Part-time;Average number of types of contact with public authorities;3.6
Internet users in the last 12 months;Main occupation: Manual;Total;5,952,513
Internet users in the last 12 months;Main occupation: Manual;Use of any public authority website or app;80.6
Internet users in the last 12 months;Main occupation: Manual;Downloading or printing an official form;35.8
Internet users in the last 12 months;Main occupation: Manual;Making an appointment or booking (for an activity, a medical service...);48.6
Internet users in the last 12 months;Main occupation: Manual;Submitting own tax return online;39.3
Internet users in the last 12 months;Main occupation: Manual;Carrying out some interaction related to accessing information;62.5
Internet users in the last 12 months;Main occupation: Manual;Information: Accessing stored personal information (pension, employment record...);55.7
Internet users in the last 12 months;Main occupation: Manual;Information: Accessing public databases or registers (land registry, business registers, etc.);22.1
Internet users in the last 12 months;Main occupation: Manual;Information: Accessing information (services, benefits, taxes, etc.);40.7
Internet users in the last 12 months;Main occupation: Manual;Carrying out some interaction related to obtaining documents;40.0
Internet users in the last 12 months;Main occupation: Manual;Documents: Requesting an official document or certificate (birth, residence, etc.);32.4
Internet users in the last 12 months;Main occupation: Manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.1
Internet users in the last 12 months;Main occupation: Manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.6
Internet users in the last 12 months;Main occupation: Manual;Average number of types of contact with public authorities;3.0
Internet users in the last 12 months;Main occupation: Non-manual;Total;15,722,843
Internet users in the last 12 months;Main occupation: Non-manual;Use of any public authority website or app;91.8
Internet users in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;57.2
Internet users in the last 12 months;Main occupation: Non-manual;Making an appointment or booking (for an activity, a medical service...);68.3
Internet users in the last 12 months;Main occupation: Non-manual;Submitting own tax return online;56.5
Internet users in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to accessing information;77.7
Internet users in the last 12 months;Main occupation: Non-manual;Information: Accessing stored personal information (pension, employment record...);68.9
Internet users in the last 12 months;Main occupation: Non-manual;Information: Accessing public databases or registers (land registry, business registers, etc.);39.0
Internet users in the last 12 months;Main occupation: Non-manual;Information: Accessing information (services, benefits, taxes, etc.);60.3
Internet users in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to obtaining documents;55.6
Internet users in the last 12 months;Main occupation: Non-manual;Documents: Requesting an official document or certificate (birth, residence, etc.);46.1
Internet users in the last 12 months;Main occupation: Non-manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.8
Internet users in the last 12 months;Main occupation: Non-manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.8
Internet users in the last 12 months;Main occupation: Non-manual;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months;Main occupation: ICT workers;Total;1,039,221
Internet users in the last 12 months;Main occupation: ICT workers;Use of any public authority website or app;94.4
Internet users in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;61.3
Internet users in the last 12 months;Main occupation: ICT workers;Making an appointment or booking (for an activity, a medical service...);72.1
Internet users in the last 12 months;Main occupation: ICT workers;Submitting own tax return online;72.1
Internet users in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to accessing information;85.9
Internet users in the last 12 months;Main occupation: ICT workers;Information: Accessing stored personal information (pension, employment record...);79.0
Internet users in the last 12 months;Main occupation: ICT workers;Information: Accessing public databases or registers (land registry, business registers, etc.);48.1
Internet users in the last 12 months;Main occupation: ICT workers;Information: Accessing information (services, benefits, taxes, etc.);69.7
Internet users in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to obtaining documents;60.6
Internet users in the last 12 months;Main occupation: ICT workers;Documents: Requesting an official document or certificate (birth, residence, etc.);51.4
Internet users in the last 12 months;Main occupation: ICT workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.9
Internet users in the last 12 months;Main occupation: ICT workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.4
Internet users in the last 12 months;Main occupation: ICT workers;Average number of types of contact with public authorities;4.9
Internet users in the last 12 months;Main occupation: Other workers;Total;20,636,135
Internet users in the last 12 months;Main occupation: Other workers;Use of any public authority website or app;88.4
Internet users in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;50.8
Internet users in the last 12 months;Main occupation: Other workers;Making an appointment or booking (for an activity, a medical service...);62.4
Internet users in the last 12 months;Main occupation: Other workers;Submitting own tax return online;50.7
Internet users in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to accessing information;72.9
Internet users in the last 12 months;Main occupation: Other workers;Information: Accessing stored personal information (pension, employment record...);64.6
Internet users in the last 12 months;Main occupation: Other workers;Information: Accessing public databases or registers (land registry, business registers, etc.);33.7
Internet users in the last 12 months;Main occupation: Other workers;Information: Accessing information (services, benefits, taxes, etc.);54.1
Internet users in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to obtaining documents;50.9
Internet users in the last 12 months;Main occupation: Other workers;Documents: Requesting an official document or certificate (birth, residence, etc.);41.9
Internet users in the last 12 months;Main occupation: Other workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Internet users in the last 12 months;Main occupation: Other workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.2
Internet users in the last 12 months;Main occupation: Other workers;Average number of types of contact with public authorities;3.9
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Total;6,895,062
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Use of any public authority website or app;78.3
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Downloading or printing an official form;39.5
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Making an appointment or booking (for an activity, a medical service...);53.4
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Submitting own tax return online;30.2
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to accessing information;58.6
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing stored personal information (pension, employment record...);49.1
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);26.0
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing information (services, benefits, taxes, etc.);42.9
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to obtaining documents;47.1
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);37.8
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.9
Internet users in the last 12 months;Net monthly income per consumption unit: First quintile;Average number of types of contact with public authorities;3.1
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Total;6,503,744
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Use of any public authority website or app;76.3
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Downloading or printing an official form;37.4
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Making an appointment or booking (for an activity, a medical service...);52.0
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Submitting own tax return online;34.2
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to accessing information;57.6
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing stored personal information (pension, employment record...);49.0
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);23.9
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing information (services, benefits, taxes, etc.);41.2
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to obtaining documents;43.4
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);32.7
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.3
Internet users in the last 12 months;Net monthly income per consumption unit: Second quintile;Average number of types of contact with public authorities;3.0
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Total;6,672,165
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Use of any public authority website or app;81.9
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Downloading or printing an official form;44.1
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Making an appointment or booking (for an activity, a medical service...);58.6
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Submitting own tax return online;43.0
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to accessing information;65.3
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing stored personal information (pension, employment record...);57.6
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);28.2
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing information (services, benefits, taxes, etc.);48.4
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to obtaining documents;46.6
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);35.9
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.9
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 12 months;Net monthly income per consumption unit: Third quintile;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Total;6,978,153
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Use of any public authority website or app;84.5
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Downloading or printing an official form;48.0
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Making an appointment or booking (for an activity, a medical service...);61.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Submitting own tax return online;49.1
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to accessing information;67.3
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing stored personal information (pension, employment record...);58.5
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);31.1
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing information (services, benefits, taxes, etc.);50.3
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to obtaining documents;44.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);33.9
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.7
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.9
Internet users in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Average number of types of contact with public authorities;3.6
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Total;7,112,399
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Use of any public authority website or app;89.3
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Downloading or printing an official form;54.9
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Making an appointment or booking (for an activity, a medical service...);64.7
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Submitting own tax return online;55.5
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to accessing information;75.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing stored personal information (pension, employment record...);65.8
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);40.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing information (services, benefits, taxes, etc.);59.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to obtaining documents;48.6
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);39.6
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.5
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.4
Internet users in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Total;2,653,446
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Use of any public authority website or app;77.3
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Downloading or printing an official form;36.2
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Making an appointment or booking (for an activity, a medical service...);50.7
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Submitting own tax return online;34.8
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to accessing information;55.9
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing stored personal information (pension, employment record...);47.3
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing public databases or registers (land registry, business registers, etc.);23.5
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing information (services, benefits, taxes, etc.);40.4
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to obtaining documents;46.6
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Requesting an official document or certificate (birth, residence, etc.);37.5
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.0
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Average number of types of contact with public authorities;3.0
Internet users in the last 3 months;Total persons;Total;36,718,725
Internet users in the last 3 months;Total persons;Use of any public authority website or app;82.0
Internet users in the last 3 months;Total persons;Downloading or printing an official form;44.4
Internet users in the last 3 months;Total persons;Making an appointment or booking (for an activity, a medical service...);57.8
Internet users in the last 3 months;Total persons;Submitting own tax return online;42.1
Internet users in the last 3 months;Total persons;Carrying out some interaction related to accessing information;64.5
Internet users in the last 3 months;Total persons;Information: Accessing stored personal information (pension, employment record...);55.6
Internet users in the last 3 months;Total persons;Information: Accessing public databases or registers (land registry, business registers, etc.);29.7
Internet users in the last 3 months;Total persons;Information: Accessing information (services, benefits, taxes, etc.);48.1
Internet users in the last 3 months;Total persons;Carrying out some interaction related to obtaining documents;46.2
Internet users in the last 3 months;Total persons;Documents: Requesting an official document or certificate (birth, residence, etc.);36.2
Internet users in the last 3 months;Total persons;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.6
Internet users in the last 3 months;Total persons;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 3 months;Total persons;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months;Educational attainment: Less than primary education;Total;496,007
Internet users in the last 3 months;Educational attainment: Less than primary education;Use of any public authority website or app;52.4
Internet users in the last 3 months;Educational attainment: Less than primary education;Downloading or printing an official form;17.1
Internet users in the last 3 months;Educational attainment: Less than primary education;Making an appointment or booking (for an activity, a medical service...);36.2
Internet users in the last 3 months;Educational attainment: Less than primary education;Submitting own tax return online;14.0
Internet users in the last 3 months;Educational attainment: Less than primary education;Carrying out some interaction related to accessing information;28.3
Internet users in the last 3 months;Educational attainment: Less than primary education;Information: Accessing stored personal information (pension, employment record...);25.0
Internet users in the last 3 months;Educational attainment: Less than primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);12.7
Internet users in the last 3 months;Educational attainment: Less than primary education;Information: Accessing information (services, benefits, taxes, etc.);18.8
Internet users in the last 3 months;Educational attainment: Less than primary education;Carrying out some interaction related to obtaining documents;18.7
Internet users in the last 3 months;Educational attainment: Less than primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);13.5
Internet users in the last 3 months;Educational attainment: Less than primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);10.1
Internet users in the last 3 months;Educational attainment: Less than primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);3.8
Internet users in the last 3 months;Educational attainment: Less than primary education;Average number of types of contact with public authorities;1.5
Internet users in the last 3 months;Educational attainment: Primary education;Total;2,554,083
Internet users in the last 3 months;Educational attainment: Primary education;Use of any public authority website or app;55.2
Internet users in the last 3 months;Educational attainment: Primary education;Downloading or printing an official form;16.3
Internet users in the last 3 months;Educational attainment: Primary education;Making an appointment or booking (for an activity, a medical service...);32.6
Internet users in the last 3 months;Educational attainment: Primary education;Submitting own tax return online;19.9
Internet users in the last 3 months;Educational attainment: Primary education;Carrying out some interaction related to accessing information;36.2
Internet users in the last 3 months;Educational attainment: Primary education;Information: Accessing stored personal information (pension, employment record...);32.0
Internet users in the last 3 months;Educational attainment: Primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);10.7
Internet users in the last 3 months;Educational attainment: Primary education;Information: Accessing information (services, benefits, taxes, etc.);22.3
Internet users in the last 3 months;Educational attainment: Primary education;Carrying out some interaction related to obtaining documents;23.5
Internet users in the last 3 months;Educational attainment: Primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);17.1
Internet users in the last 3 months;Educational attainment: Primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);12.2
Internet users in the last 3 months;Educational attainment: Primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);3.6
Internet users in the last 3 months;Educational attainment: Primary education;Average number of types of contact with public authorities;1.7
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Total;7,820,859
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Use of any public authority website or app;68.2
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Downloading or printing an official form;29.1
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Making an appointment or booking (for an activity, a medical service...);43.5
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Submitting own tax return online;27.0
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to accessing information;47.6
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Information: Accessing stored personal information (pension, employment record...);39.3
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);14.9
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);31.5
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to obtaining documents;30.9
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);21.9
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.4
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.8
Internet users in the last 3 months;Educational attainment: First stage of secondary education;Average number of types of contact with public authorities;2.3
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Total;9,810,439
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Use of any public authority website or app;84.1
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Downloading or printing an official form;40.9
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Making an appointment or booking (for an activity, a medical service...);55.1
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Submitting own tax return online;37.4
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to accessing information;63.0
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Information: Accessing stored personal information (pension, employment record...);53.4
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);26.8
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);44.9
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to obtaining documents;48.6
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);36.9
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.1
Internet users in the last 3 months;Educational attainment: Second stage of secondary education;Average number of types of contact with public authorities;3.3
Internet users in the last 3 months;Educational attainment: Higher vocational training;Total;5,118,557
Internet users in the last 3 months;Educational attainment: Higher vocational training;Use of any public authority website or app;89.8
Internet users in the last 3 months;Educational attainment: Higher vocational training;Downloading or printing an official form;50.2
Internet users in the last 3 months;Educational attainment: Higher vocational training;Making an appointment or booking (for an activity, a medical service...);65.7
Internet users in the last 3 months;Educational attainment: Higher vocational training;Submitting own tax return online;49.1
Internet users in the last 3 months;Educational attainment: Higher vocational training;Carrying out some interaction related to accessing information;74.1
Internet users in the last 3 months;Educational attainment: Higher vocational training;Information: Accessing stored personal information (pension, employment record...);63.8
Internet users in the last 3 months;Educational attainment: Higher vocational training;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Internet users in the last 3 months;Educational attainment: Higher vocational training;Information: Accessing information (services, benefits, taxes, etc.);57.0
Internet users in the last 3 months;Educational attainment: Higher vocational training;Carrying out some interaction related to obtaining documents;51.0
Internet users in the last 3 months;Educational attainment: Higher vocational training;Documents: Requesting an official document or certificate (birth, residence, etc.);41.2
Internet users in the last 3 months;Educational attainment: Higher vocational training;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.8
Internet users in the last 3 months;Educational attainment: Higher vocational training;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.0
Internet users in the last 3 months;Educational attainment: Higher vocational training;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Total;4,147,766
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Use of any public authority website or app;93.3
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Downloading or printing an official form;57.8
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Making an appointment or booking (for an activity, a medical service...);72.5
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Submitting own tax return online;57.0
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to accessing information;78.6
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Information: Accessing stored personal information (pension, employment record...);69.5
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);43.0
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Information: Accessing information (services, benefits, taxes, etc.);60.7
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to obtaining documents;56.4
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);47.4
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.2
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.7
Internet users in the last 3 months;Educational attainment: University diploma and equivalent;Average number of types of contact with public authorities;4.5
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Total;5,907,017
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Use of any public authority website or app;95.3
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Downloading or printing an official form;68.0
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Making an appointment or booking (for an activity, a medical service...);74.7
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Submitting own tax return online;63.1
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to accessing information;84.7
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing stored personal information (pension, employment record...);75.1
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);48.7
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing information (services, benefits, taxes, etc.);71.1
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to obtaining documents;61.7
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);50.8
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.6
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.6
Internet users in the last 3 months;Educational attainment: University degree, master's degree and equivalent;Average number of types of contact with public authorities;5.0
Internet users in the last 3 months;Educational attainment: Doctorate;Total;451,680
Internet users in the last 3 months;Educational attainment: Doctorate;Use of any public authority website or app;96.9
Internet users in the last 3 months;Educational attainment: Doctorate;Downloading or printing an official form;74.3
Internet users in the last 3 months;Educational attainment: Doctorate;Making an appointment or booking (for an activity, a medical service...);78.1
Internet users in the last 3 months;Educational attainment: Doctorate;Submitting own tax return online;70.1
Internet users in the last 3 months;Educational attainment: Doctorate;Carrying out some interaction related to accessing information;87.8
Internet users in the last 3 months;Educational attainment: Doctorate;Information: Accessing stored personal information (pension, employment record...);80.5
Internet users in the last 3 months;Educational attainment: Doctorate;Information: Accessing public databases or registers (land registry, business registers, etc.);52.4
Internet users in the last 3 months;Educational attainment: Doctorate;Information: Accessing information (services, benefits, taxes, etc.);73.6
Internet users in the last 3 months;Educational attainment: Doctorate;Carrying out some interaction related to obtaining documents;64.4
Internet users in the last 3 months;Educational attainment: Doctorate;Documents: Requesting an official document or certificate (birth, residence, etc.);50.4
Internet users in the last 3 months;Educational attainment: Doctorate;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.6
Internet users in the last 3 months;Educational attainment: Doctorate;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.6
Internet users in the last 3 months;Educational attainment: Doctorate;Average number of types of contact with public authorities;5.2
Internet users in the last 3 months;Educational attainment: Other;Total;412,318
Internet users in the last 3 months;Educational attainment: Other;Use of any public authority website or app;77.9
Internet users in the last 3 months;Educational attainment: Other;Downloading or printing an official form;49.3
Internet users in the last 3 months;Educational attainment: Other;Making an appointment or booking (for an activity, a medical service...);59.3
Internet users in the last 3 months;Educational attainment: Other;Submitting own tax return online;41.8
Internet users in the last 3 months;Educational attainment: Other;Carrying out some interaction related to accessing information;60.4
Internet users in the last 3 months;Educational attainment: Other;Information: Accessing stored personal information (pension, employment record...);53.6
Internet users in the last 3 months;Educational attainment: Other;Information: Accessing public databases or registers (land registry, business registers, etc.);24.0
Internet users in the last 3 months;Educational attainment: Other;Information: Accessing information (services, benefits, taxes, etc.);45.1
Internet users in the last 3 months;Educational attainment: Other;Carrying out some interaction related to obtaining documents;47.4
Internet users in the last 3 months;Educational attainment: Other;Documents: Requesting an official document or certificate (birth, residence, etc.);39.5
Internet users in the last 3 months;Educational attainment: Other;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.1
Internet users in the last 3 months;Educational attainment: Other;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.5
Internet users in the last 3 months;Educational attainment: Other;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Employment status: Employed;Total;21,621,376
Internet users in the last 3 months;Employment status: Employed;Use of any public authority website or app;88.9
Internet users in the last 3 months;Employment status: Employed;Downloading or printing an official form;51.5
Internet users in the last 3 months;Employment status: Employed;Making an appointment or booking (for an activity, a medical service...);63.0
Internet users in the last 3 months;Employment status: Employed;Submitting own tax return online;51.9
Internet users in the last 3 months;Employment status: Employed;Carrying out some interaction related to accessing information;73.7
Internet users in the last 3 months;Employment status: Employed;Information: Accessing stored personal information (pension, employment record...);65.4
Internet users in the last 3 months;Employment status: Employed;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Internet users in the last 3 months;Employment status: Employed;Information: Accessing information (services, benefits, taxes, etc.);55.0
Internet users in the last 3 months;Employment status: Employed;Carrying out some interaction related to obtaining documents;51.4
Internet users in the last 3 months;Employment status: Employed;Documents: Requesting an official document or certificate (birth, residence, etc.);42.4
Internet users in the last 3 months;Employment status: Employed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Internet users in the last 3 months;Employment status: Employed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.4
Internet users in the last 3 months;Employment status: Employed;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months;Employment status: Unemployed;Total;2,978,836
Internet users in the last 3 months;Employment status: Unemployed;Use of any public authority website or app;81.8
Internet users in the last 3 months;Employment status: Unemployed;Downloading or printing an official form;43.3
Internet users in the last 3 months;Employment status: Unemployed;Making an appointment or booking (for an activity, a medical service...);59.9
Internet users in the last 3 months;Employment status: Unemployed;Submitting own tax return online;38.8
Internet users in the last 3 months;Employment status: Unemployed;Carrying out some interaction related to accessing information;65.4
Internet users in the last 3 months;Employment status: Unemployed;Information: Accessing stored personal information (pension, employment record...);58.2
Internet users in the last 3 months;Employment status: Unemployed;Information: Accessing public databases or registers (land registry, business registers, etc.);26.3
Internet users in the last 3 months;Employment status: Unemployed;Information: Accessing information (services, benefits, taxes, etc.);50.8
Internet users in the last 3 months;Employment status: Unemployed;Carrying out some interaction related to obtaining documents;50.1
Internet users in the last 3 months;Employment status: Unemployed;Documents: Requesting an official document or certificate (birth, residence, etc.);34.1
Internet users in the last 3 months;Employment status: Unemployed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.8
Internet users in the last 3 months;Employment status: Unemployed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.9
Internet users in the last 3 months;Employment status: Unemployed;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months;Employment status: Inactive: Students;Total;3,658,101
Internet users in the last 3 months;Employment status: Inactive: Students;Use of any public authority website or app;72.8
Internet users in the last 3 months;Employment status: Inactive: Students;Downloading or printing an official form;35.7
Internet users in the last 3 months;Employment status: Inactive: Students;Making an appointment or booking (for an activity, a medical service...);44.5
Internet users in the last 3 months;Employment status: Inactive: Students;Submitting own tax return online;8.7
Internet users in the last 3 months;Employment status: Inactive: Students;Carrying out some interaction related to accessing information;46.4
Internet users in the last 3 months;Employment status: Inactive: Students;Information: Accessing stored personal information (pension, employment record...);31.8
Internet users in the last 3 months;Employment status: Inactive: Students;Information: Accessing public databases or registers (land registry, business registers, etc.);24.8
Internet users in the last 3 months;Employment status: Inactive: Students;Information: Accessing information (services, benefits, taxes, etc.);34.2
Internet users in the last 3 months;Employment status: Inactive: Students;Carrying out some interaction related to obtaining documents;52.0
Internet users in the last 3 months;Employment status: Inactive: Students;Documents: Requesting an official document or certificate (birth, residence, etc.);36.9
Internet users in the last 3 months;Employment status: Inactive: Students;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.0
Internet users in the last 3 months;Employment status: Inactive: Students;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Internet users in the last 3 months;Employment status: Inactive: Students;Average number of types of contact with public authorities;2.5
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Total;1,398,026
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Use of any public authority website or app;66.6
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Downloading or printing an official form;22.2
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Making an appointment or booking (for an activity, a medical service...);51.5
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Submitting own tax return online;26.6
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to accessing information;37.6
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Information: Accessing stored personal information (pension, employment record...);27.5
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Information: Accessing public databases or registers (land registry, business registers, etc.);16.1
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Information: Accessing information (services, benefits, taxes, etc.);27.3
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to obtaining documents;30.1
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Documents: Requesting an official document or certificate (birth, residence, etc.);19.5
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.8
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);4.8
Internet users in the last 3 months;Employment status: Inactive: Homemakers;Average number of types of contact with public authorities;2.1
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Total;5,225,194
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Use of any public authority website or app;66.3
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Downloading or printing an official form;29.5
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Making an appointment or booking (for an activity, a medical service...);47.0
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Submitting own tax return online;32.6
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to accessing information;47.3
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Information: Accessing stored personal information (pension, employment record...);39.3
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Information: Accessing public databases or registers (land registry, business registers, etc.);19.6
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Information: Accessing information (services, benefits, taxes, etc.);34.2
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to obtaining documents;24.9
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Documents: Requesting an official document or certificate (birth, residence, etc.);17.1
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);11.7
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.4
Internet users in the last 3 months;Employment status: Inactive: Pensioners;Average number of types of contact with public authorities;2.4
Internet users in the last 3 months;Employment status: Other employment status;Total;1,837,192
Internet users in the last 3 months;Employment status: Other employment status;Use of any public authority website or app;75.9
Internet users in the last 3 months;Employment status: Other employment status;Downloading or printing an official form;40.3
Internet users in the last 3 months;Employment status: Other employment status;Making an appointment or booking (for an activity, a medical service...);53.8
Internet users in the last 3 months;Employment status: Other employment status;Submitting own tax return online;37.4
Internet users in the last 3 months;Employment status: Other employment status;Carrying out some interaction related to accessing information;59.9
Internet users in the last 3 months;Employment status: Other employment status;Information: Accessing stored personal information (pension, employment record...);51.3
Internet users in the last 3 months;Employment status: Other employment status;Information: Accessing public databases or registers (land registry, business registers, etc.);27.1
Internet users in the last 3 months;Employment status: Other employment status;Information: Accessing information (services, benefits, taxes, etc.);45.9
Internet users in the last 3 months;Employment status: Other employment status;Carrying out some interaction related to obtaining documents;39.2
Internet users in the last 3 months;Employment status: Other employment status;Documents: Requesting an official document or certificate (birth, residence, etc.);33.0
Internet users in the last 3 months;Employment status: Other employment status;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.4
Internet users in the last 3 months;Employment status: Other employment status;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.2
Internet users in the last 3 months;Employment status: Other employment status;Average number of types of contact with public authorities;3.2
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Total;15,668,034
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Use of any public authority website or app;90.1
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Downloading or printing an official form;52.5
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Making an appointment or booking (for an activity, a medical service...);64.4
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Submitting own tax return online;57.3
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to accessing information;75.1
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing stored personal information (pension, employment record...);67.0
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing public databases or registers (land registry, business registers, etc.);34.6
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing information (services, benefits, taxes, etc.);56.2
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to obtaining documents;51.1
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Documents: Requesting an official document or certificate (birth, residence, etc.);42.0
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.7
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 3 months;Professional status (in main job): Employee with a permanent contract;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Total;2,533,787
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Use of any public authority website or app;90.2
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Downloading or printing an official form;56.0
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Making an appointment or booking (for an activity, a medical service...);66.9
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Submitting own tax return online;44.5
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to accessing information;75.8
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing stored personal information (pension, employment record...);66.1
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing public databases or registers (land registry, business registers, etc.);36.6
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing information (services, benefits, taxes, etc.);58.1
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to obtaining documents;60.3
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Documents: Requesting an official document or certificate (birth, residence, etc.);48.6
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);34.6
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 3 months;Professional status (in main job): Employee with a temporary contract;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Total;1,333,602
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Use of any public authority website or app;83.7
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Downloading or printing an official form;44.2
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Making an appointment or booking (for an activity, a medical service...);51.7
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Submitting own tax return online;30.6
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to accessing information;67.3
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Information: Accessing stored personal information (pension, employment record...);61.9
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Information: Accessing public databases or registers (land registry, business registers, etc.);34.0
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Information: Accessing information (services, benefits, taxes, etc.);47.3
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to obtaining documents;45.8
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Documents: Requesting an official document or certificate (birth, residence, etc.);39.3
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.3
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.3
Internet users in the last 3 months;Professional status (in main job): Self-employed with employees;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Total;1,962,398
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Use of any public authority website or app;82.9
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Downloading or printing an official form;43.6
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Making an appointment or booking (for an activity, a medical service...);56.6
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Submitting own tax return online;34.8
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to accessing information;65.2
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Information: Accessing stored personal information (pension, employment record...);56.0
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Information: Accessing public databases or registers (land registry, business registers, etc.);32.6
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Information: Accessing information (services, benefits, taxes, etc.);48.1
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to obtaining documents;47.0
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Documents: Requesting an official document or certificate (birth, residence, etc.);40.3
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.8
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Internet users in the last 3 months;Professional status (in main job): Self-employed without employees;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Total;123,556
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Use of any public authority website or app;63.5
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Downloading or printing an official form;35.7
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Making an appointment or booking (for an activity, a medical service...);39.1
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Submitting own tax return online;18.7
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to accessing information;49.3
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing stored personal information (pension, employment record...);34.4
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing public databases or registers (land registry, business registers, etc.);14.7
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing information (services, benefits, taxes, etc.);36.7
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to obtaining documents;45.5
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Requesting an official document or certificate (birth, residence, etc.);38.8
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Applying for benefits or entitlements (pension, unemployment, etc.);12.0
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.2
Internet users in the last 3 months;Professional status (in main job): Contributing family worker (no agreed salary);Average number of types of contact with public authorities;2.4
Internet users in the last 3 months;Working hours (in main job): Full-time;Total;18,347,277
Internet users in the last 3 months;Working hours (in main job): Full-time;Use of any public authority website or app;89.0
Internet users in the last 3 months;Working hours (in main job): Full-time;Downloading or printing an official form;52.1
Internet users in the last 3 months;Working hours (in main job): Full-time;Making an appointment or booking (for an activity, a medical service...);63.2
Internet users in the last 3 months;Working hours (in main job): Full-time;Submitting own tax return online;54.1
Internet users in the last 3 months;Working hours (in main job): Full-time;Carrying out some interaction related to accessing information;73.8
Internet users in the last 3 months;Working hours (in main job): Full-time;Information: Accessing stored personal information (pension, employment record...);66.0
Internet users in the last 3 months;Working hours (in main job): Full-time;Information: Accessing public databases or registers (land registry, business registers, etc.);35.5
Internet users in the last 3 months;Working hours (in main job): Full-time;Information: Accessing information (services, benefits, taxes, etc.);55.7
Internet users in the last 3 months;Working hours (in main job): Full-time;Carrying out some interaction related to obtaining documents;51.9
Internet users in the last 3 months;Working hours (in main job): Full-time;Documents: Requesting an official document or certificate (birth, residence, etc.);43.0
Internet users in the last 3 months;Working hours (in main job): Full-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.1
Internet users in the last 3 months;Working hours (in main job): Full-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 3 months;Working hours (in main job): Full-time;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months;Working hours (in main job): Part-time;Total;3,274,100
Internet users in the last 3 months;Working hours (in main job): Part-time;Use of any public authority website or app;88.4
Internet users in the last 3 months;Working hours (in main job): Part-time;Downloading or printing an official form;48.1
Internet users in the last 3 months;Working hours (in main job): Part-time;Making an appointment or booking (for an activity, a medical service...);62.0
Internet users in the last 3 months;Working hours (in main job): Part-time;Submitting own tax return online;39.4
Internet users in the last 3 months;Working hours (in main job): Part-time;Carrying out some interaction related to accessing information;73.0
Internet users in the last 3 months;Working hours (in main job): Part-time;Information: Accessing stored personal information (pension, employment record...);62.0
Internet users in the last 3 months;Working hours (in main job): Part-time;Information: Accessing public databases or registers (land registry, business registers, etc.);28.8
Internet users in the last 3 months;Working hours (in main job): Part-time;Information: Accessing information (services, benefits, taxes, etc.);51.2
Internet users in the last 3 months;Working hours (in main job): Part-time;Carrying out some interaction related to obtaining documents;49.1
Internet users in the last 3 months;Working hours (in main job): Part-time;Documents: Requesting an official document or certificate (birth, residence, etc.);39.2
Internet users in the last 3 months;Working hours (in main job): Part-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.6
Internet users in the last 3 months;Working hours (in main job): Part-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 3 months;Working hours (in main job): Part-time;Average number of types of contact with public authorities;3.7
Internet users in the last 3 months;Main occupation: Manual;Total;5,922,316
Internet users in the last 3 months;Main occupation: Manual;Use of any public authority website or app;80.9
Internet users in the last 3 months;Main occupation: Manual;Downloading or printing an official form;36.0
Internet users in the last 3 months;Main occupation: Manual;Making an appointment or booking (for an activity, a medical service...);48.8
Internet users in the last 3 months;Main occupation: Manual;Submitting own tax return online;39.4
Internet users in the last 3 months;Main occupation: Manual;Carrying out some interaction related to accessing information;62.7
Internet users in the last 3 months;Main occupation: Manual;Information: Accessing stored personal information (pension, employment record...);55.9
Internet users in the last 3 months;Main occupation: Manual;Information: Accessing public databases or registers (land registry, business registers, etc.);22.2
Internet users in the last 3 months;Main occupation: Manual;Information: Accessing information (services, benefits, taxes, etc.);40.8
Internet users in the last 3 months;Main occupation: Manual;Carrying out some interaction related to obtaining documents;40.1
Internet users in the last 3 months;Main occupation: Manual;Documents: Requesting an official document or certificate (birth, residence, etc.);32.6
Internet users in the last 3 months;Main occupation: Manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.2
Internet users in the last 3 months;Main occupation: Manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.6
Internet users in the last 3 months;Main occupation: Manual;Average number of types of contact with public authorities;3.0
Internet users in the last 3 months;Main occupation: Non-manual;Total;15,699,060
Internet users in the last 3 months;Main occupation: Non-manual;Use of any public authority website or app;91.9
Internet users in the last 3 months;Main occupation: Non-manual;Downloading or printing an official form;57.3
Internet users in the last 3 months;Main occupation: Non-manual;Making an appointment or booking (for an activity, a medical service...);68.4
Internet users in the last 3 months;Main occupation: Non-manual;Submitting own tax return online;56.6
Internet users in the last 3 months;Main occupation: Non-manual;Carrying out some interaction related to accessing information;77.8
Internet users in the last 3 months;Main occupation: Non-manual;Information: Accessing stored personal information (pension, employment record...);69.0
Internet users in the last 3 months;Main occupation: Non-manual;Information: Accessing public databases or registers (land registry, business registers, etc.);39.1
Internet users in the last 3 months;Main occupation: Non-manual;Information: Accessing information (services, benefits, taxes, etc.);60.4
Internet users in the last 3 months;Main occupation: Non-manual;Carrying out some interaction related to obtaining documents;55.7
Internet users in the last 3 months;Main occupation: Non-manual;Documents: Requesting an official document or certificate (birth, residence, etc.);46.1
Internet users in the last 3 months;Main occupation: Non-manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.9
Internet users in the last 3 months;Main occupation: Non-manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.8
Internet users in the last 3 months;Main occupation: Non-manual;Average number of types of contact with public authorities;4.4
Internet users in the last 3 months;Main occupation: ICT workers;Total;1,039,221
Internet users in the last 3 months;Main occupation: ICT workers;Use of any public authority website or app;94.4
Internet users in the last 3 months;Main occupation: ICT workers;Downloading or printing an official form;61.3
Internet users in the last 3 months;Main occupation: ICT workers;Making an appointment or booking (for an activity, a medical service...);72.1
Internet users in the last 3 months;Main occupation: ICT workers;Submitting own tax return online;72.1
Internet users in the last 3 months;Main occupation: ICT workers;Carrying out some interaction related to accessing information;85.9
Internet users in the last 3 months;Main occupation: ICT workers;Information: Accessing stored personal information (pension, employment record...);79.0
Internet users in the last 3 months;Main occupation: ICT workers;Information: Accessing public databases or registers (land registry, business registers, etc.);48.1
Internet users in the last 3 months;Main occupation: ICT workers;Information: Accessing information (services, benefits, taxes, etc.);69.7
Internet users in the last 3 months;Main occupation: ICT workers;Carrying out some interaction related to obtaining documents;60.6
Internet users in the last 3 months;Main occupation: ICT workers;Documents: Requesting an official document or certificate (birth, residence, etc.);51.4
Internet users in the last 3 months;Main occupation: ICT workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.9
Internet users in the last 3 months;Main occupation: ICT workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.4
Internet users in the last 3 months;Main occupation: ICT workers;Average number of types of contact with public authorities;4.9
Internet users in the last 3 months;Main occupation: Other workers;Total;20,582,156
Internet users in the last 3 months;Main occupation: Other workers;Use of any public authority website or app;88.6
Internet users in the last 3 months;Main occupation: Other workers;Downloading or printing an official form;51.0
Internet users in the last 3 months;Main occupation: Other workers;Making an appointment or booking (for an activity, a medical service...);62.6
Internet users in the last 3 months;Main occupation: Other workers;Submitting own tax return online;50.8
Internet users in the last 3 months;Main occupation: Other workers;Carrying out some interaction related to accessing information;73.0
Internet users in the last 3 months;Main occupation: Other workers;Information: Accessing stored personal information (pension, employment record...);64.7
Internet users in the last 3 months;Main occupation: Other workers;Information: Accessing public databases or registers (land registry, business registers, etc.);33.8
Internet users in the last 3 months;Main occupation: Other workers;Information: Accessing information (services, benefits, taxes, etc.);54.3
Internet users in the last 3 months;Main occupation: Other workers;Carrying out some interaction related to obtaining documents;51.0
Internet users in the last 3 months;Main occupation: Other workers;Documents: Requesting an official document or certificate (birth, residence, etc.);42.0
Internet users in the last 3 months;Main occupation: Other workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Internet users in the last 3 months;Main occupation: Other workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.3
Internet users in the last 3 months;Main occupation: Other workers;Average number of types of contact with public authorities;3.9
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Total;6,874,900
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Use of any public authority website or app;78.5
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Downloading or printing an official form;39.6
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Making an appointment or booking (for an activity, a medical service...);53.6
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Submitting own tax return online;30.2
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to accessing information;58.8
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Information: Accessing stored personal information (pension, employment record...);49.2
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);26.1
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Information: Accessing information (services, benefits, taxes, etc.);43.0
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to obtaining documents;47.2
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);37.9
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.9
Internet users in the last 3 months;Net monthly income per consumption unit: First quintile;Average number of types of contact with public authorities;3.1
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Total;6,482,797
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Use of any public authority website or app;76.5
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Downloading or printing an official form;37.5
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Making an appointment or booking (for an activity, a medical service...);52.2
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Submitting own tax return online;34.2
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to accessing information;57.7
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Information: Accessing stored personal information (pension, employment record...);49.1
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);23.9
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Information: Accessing information (services, benefits, taxes, etc.);41.3
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to obtaining documents;43.5
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);32.8
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Internet users in the last 3 months;Net monthly income per consumption unit: Second quintile;Average number of types of contact with public authorities;3.0
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Total;6,648,762
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Use of any public authority website or app;82.1
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Downloading or printing an official form;44.3
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Making an appointment or booking (for an activity, a medical service...);58.8
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Submitting own tax return online;43.1
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to accessing information;65.5
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Information: Accessing stored personal information (pension, employment record...);57.8
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);28.3
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Information: Accessing information (services, benefits, taxes, etc.);48.6
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to obtaining documents;46.7
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);36.0
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.9
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 3 months;Net monthly income per consumption unit: Third quintile;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Total;6,974,455
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Use of any public authority website or app;84.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Downloading or printing an official form;48.0
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Making an appointment or booking (for an activity, a medical service...);61.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Submitting own tax return online;49.1
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to accessing information;67.3
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing stored personal information (pension, employment record...);58.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);31.1
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing information (services, benefits, taxes, etc.);50.3
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to obtaining documents;44.4
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);33.9
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.7
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.9
Internet users in the last 3 months;Net monthly income per consumption unit: Fourth quintile;Average number of types of contact with public authorities;3.6
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Total;7,092,411
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Use of any public authority website or app;89.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Downloading or printing an official form;55.0
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Making an appointment or booking (for an activity, a medical service...);64.9
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Submitting own tax return online;55.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to accessing information;75.6
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing stored personal information (pension, employment record...);65.9
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);40.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing information (services, benefits, taxes, etc.);59.5
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to obtaining documents;48.8
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);39.7
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.6
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.4
Internet users in the last 3 months;Net monthly income per consumption unit: Fifth quintile;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Total;2,645,400
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Use of any public authority website or app;77.4
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Downloading or printing an official form;36.3
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Making an appointment or booking (for an activity, a medical service...);50.8
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Submitting own tax return online;34.8
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to accessing information;56.0
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing stored personal information (pension, employment record...);47.4
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing public databases or registers (land registry, business registers, etc.);23.6
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing information (services, benefits, taxes, etc.);40.6
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to obtaining documents;46.6
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Requesting an official document or certificate (birth, residence, etc.);37.6
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.0
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 3 months;Net monthly income per consumption unit: Don't know/No answer;Average number of types of contact with public authorities;3.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Total;30,129,517
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Downloading or printing an official form;54.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Making an appointment or booking (for an activity, a medical service...);70.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Submitting own tax return online;51.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Carrying out some interaction related to accessing information;78.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing stored personal information (pension, employment record...);67.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing public databases or registers (land registry, business registers, etc.);36.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Carrying out some interaction related to obtaining documents;56.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Total persons;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Total;261,972
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Downloading or printing an official form;32.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Making an appointment or booking (for an activity, a medical service...);68.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Submitting own tax return online;26.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to accessing information;54.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing stored personal information (pension, employment record...);47.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);24.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing information (services, benefits, taxes, etc.);36.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to obtaining documents;35.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);25.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Average number of types of contact with public authorities;2.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Total;1,411,862
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Downloading or printing an official form;29.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Making an appointment or booking (for an activity, a medical service...);59.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Submitting own tax return online;36.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to accessing information;65.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing stored personal information (pension, employment record...);58.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);19.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing information (services, benefits, taxes, etc.);40.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to obtaining documents;42.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);31.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Average number of types of contact with public authorities;3.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Total;5,334,250
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Downloading or printing an official form;42.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Making an appointment or booking (for an activity, a medical service...);63.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Submitting own tax return online;39.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to accessing information;69.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing stored personal information (pension, employment record...);57.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);21.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);46.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to obtaining documents;45.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);32.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Total;8,254,378
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Downloading or printing an official form;48.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Making an appointment or booking (for an activity, a medical service...);65.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Submitting own tax return online;44.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to accessing information;74.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing stored personal information (pension, employment record...);63.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);31.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);53.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to obtaining documents;57.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);43.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Average number of types of contact with public authorities;3.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Total;4,598,013
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Downloading or printing an official form;55.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Making an appointment or booking (for an activity, a medical service...);73.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Submitting own tax return online;54.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to accessing information;82.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing stored personal information (pension, employment record...);71.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing public databases or registers (land registry, business registers, etc.);38.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing information (services, benefits, taxes, etc.);63.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Requesting an official document or certificate (birth, residence, etc.);45.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Average number of types of contact with public authorities;4.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Total;3,875,293
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Downloading or printing an official form;61.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Making an appointment or booking (for an activity, a medical service...);77.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Submitting own tax return online;61.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to accessing information;84.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing stored personal information (pension, employment record...);74.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);46.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing information (services, benefits, taxes, etc.);65.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to obtaining documents;60.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Average number of types of contact with public authorities;4.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Total;5,633,434
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Downloading or printing an official form;71.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Making an appointment or booking (for an activity, a medical service...);78.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Submitting own tax return online;66.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to accessing information;88.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing stored personal information (pension, employment record...);78.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);51.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing information (services, benefits, taxes, etc.);74.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to obtaining documents;64.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);53.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Average number of types of contact with public authorities;5.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Total;439,193
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Downloading or printing an official form;76.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Making an appointment or booking (for an activity, a medical service...);80.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Submitting own tax return online;72.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to accessing information;90.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing stored personal information (pension, employment record...);82.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing public databases or registers (land registry, business registers, etc.);54.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing information (services, benefits, taxes, etc.);75.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to obtaining documents;66.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Requesting an official document or certificate (birth, residence, etc.);51.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Average number of types of contact with public authorities;5.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Total;321,122
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Downloading or printing an official form;63.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Making an appointment or booking (for an activity, a medical service...);76.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Submitting own tax return online;53.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Carrying out some interaction related to accessing information;77.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing stored personal information (pension, employment record...);68.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing public databases or registers (land registry, business registers, etc.);30.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing information (services, benefits, taxes, etc.);57.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Carrying out some interaction related to obtaining documents;60.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Total;19,227,844
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Downloading or printing an official form;57.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Making an appointment or booking (for an activity, a medical service...);70.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Submitting own tax return online;58.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Carrying out some interaction related to accessing information;82.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing stored personal information (pension, employment record...);73.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing public databases or registers (land registry, business registers, etc.);38.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing information (services, benefits, taxes, etc.);61.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Carrying out some interaction related to obtaining documents;57.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Requesting an official document or certificate (birth, residence, etc.);47.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Average number of types of contact with public authorities;4.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Total;2,440,501
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Downloading or printing an official form;52.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Making an appointment or booking (for an activity, a medical service...);73.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Submitting own tax return online;47.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to accessing information;80.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing stored personal information (pension, employment record...);71.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing public databases or registers (land registry, business registers, etc.);32.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing information (services, benefits, taxes, etc.);62.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to obtaining documents;61.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Requesting an official document or certificate (birth, residence, etc.);41.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);40.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Total;2,661,898
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Downloading or printing an official form;49.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Making an appointment or booking (for an activity, a medical service...);61.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Submitting own tax return online;12.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to accessing information;63.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing stored personal information (pension, employment record...);43.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing public databases or registers (land registry, business registers, etc.);34.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing information (services, benefits, taxes, etc.);47.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to obtaining documents;71.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);44.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Total;931,762
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Downloading or printing an official form;33.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Making an appointment or booking (for an activity, a medical service...);77.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Submitting own tax return online;39.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to accessing information;56.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing stored personal information (pension, employment record...);41.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing public databases or registers (land registry, business registers, etc.);24.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing information (services, benefits, taxes, etc.);41.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to obtaining documents;45.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Requesting an official document or certificate (birth, residence, etc.);29.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Average number of types of contact with public authorities;3.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Total;3,468,989
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Downloading or printing an official form;44.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Making an appointment or booking (for an activity, a medical service...);70.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Submitting own tax return online;49.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to accessing information;71.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing stored personal information (pension, employment record...);59.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing public databases or registers (land registry, business registers, etc.);29.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing information (services, benefits, taxes, etc.);51.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to obtaining documents;37.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Requesting an official document or certificate (birth, residence, etc.);25.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);17.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Average number of types of contact with public authorities;3.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Total;1,398,522
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Downloading or printing an official form;53.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Making an appointment or booking (for an activity, a medical service...);70.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Submitting own tax return online;49.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to accessing information;79.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing stored personal information (pension, employment record...);67.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing public databases or registers (land registry, business registers, etc.);35.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing information (services, benefits, taxes, etc.);60.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to obtaining documents;51.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Requesting an official document or certificate (birth, residence, etc.);43.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Total;14,116,353
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Downloading or printing an official form;58.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Making an appointment or booking (for an activity, a medical service...);71.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Submitting own tax return online;63.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to accessing information;83.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing stored personal information (pension, employment record...);74.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing public databases or registers (land registry, business registers, etc.);38.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing information (services, benefits, taxes, etc.);62.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to obtaining documents;56.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Requesting an official document or certificate (birth, residence, etc.);46.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Average number of types of contact with public authorities;4.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Total;2,288,343
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Downloading or printing an official form;62.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Making an appointment or booking (for an activity, a medical service...);74.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Submitting own tax return online;49.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to accessing information;84.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing stored personal information (pension, employment record...);73.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing public databases or registers (land registry, business registers, etc.);40.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing information (services, benefits, taxes, etc.);64.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to obtaining documents;66.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Requesting an official document or certificate (birth, residence, etc.);53.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);38.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Average number of types of contact with public authorities;4.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Total;1,117,214
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Downloading or printing an official form;52.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Making an appointment or booking (for an activity, a medical service...);61.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Submitting own tax return online;36.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to accessing information;80.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing stored personal information (pension, employment record...);74.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing public databases or registers (land registry, business registers, etc.);40.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing information (services, benefits, taxes, etc.);56.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to obtaining documents;54.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Requesting an official document or certificate (birth, residence, etc.);47.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Total;1,627,422
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Downloading or printing an official form;52.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Submitting own tax return online;42.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to accessing information;78.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing stored personal information (pension, employment record...);67.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing public databases or registers (land registry, business registers, etc.);39.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing information (services, benefits, taxes, etc.);58.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to obtaining documents;56.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Requesting an official document or certificate (birth, residence, etc.);48.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Total;78,511
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Downloading or printing an official form;56.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Making an appointment or booking (for an activity, a medical service...);61.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Submitting own tax return online;29.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to accessing information;77.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing stored personal information (pension, employment record...);54.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing public databases or registers (land registry, business registers, etc.);23.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing information (services, benefits, taxes, etc.);57.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to obtaining documents;71.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Requesting an official document or certificate (birth, residence, etc.);61.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Average number of types of contact with public authorities;3.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Total;16,332,281
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Downloading or printing an official form;58.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Making an appointment or booking (for an activity, a medical service...);71.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Submitting own tax return online;60.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to accessing information;82.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing stored personal information (pension, employment record...);74.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing public databases or registers (land registry, business registers, etc.);39.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing information (services, benefits, taxes, etc.);62.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to obtaining documents;58.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Requesting an official document or certificate (birth, residence, etc.);48.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Average number of types of contact with public authorities;4.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Total;2,895,563
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Downloading or printing an official form;54.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Making an appointment or booking (for an activity, a medical service...);70.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Submitting own tax return online;44.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to accessing information;82.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing stored personal information (pension, employment record...);70.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing public databases or registers (land registry, business registers, etc.);32.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing information (services, benefits, taxes, etc.);57.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to obtaining documents;55.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Total;4,798,029
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Downloading or printing an official form;44.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Making an appointment or booking (for an activity, a medical service...);60.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Submitting own tax return online;48.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Carrying out some interaction related to accessing information;77.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing stored personal information (pension, employment record...);69.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing public databases or registers (land registry, business registers, etc.);27.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing information (services, benefits, taxes, etc.);50.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Carrying out some interaction related to obtaining documents;49.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Requesting an official document or certificate (birth, residence, etc.);40.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Average number of types of contact with public authorities;3.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Total;14,429,815
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;62.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Making an appointment or booking (for an activity, a medical service...);74.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Submitting own tax return online;61.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to accessing information;84.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing stored personal information (pension, employment record...);75.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing public databases or registers (land registry, business registers, etc.);42.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing information (services, benefits, taxes, etc.);65.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to obtaining documents;60.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Requesting an official document or certificate (birth, residence, etc.);50.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Average number of types of contact with public authorities;4.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Total;981,155
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;65.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Making an appointment or booking (for an activity, a medical service...);76.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Submitting own tax return online;76.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to accessing information;91.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing stored personal information (pension, employment record...);83.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing public databases or registers (land registry, business registers, etc.);51.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing information (services, benefits, taxes, etc.);73.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to obtaining documents;64.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Requesting an official document or certificate (birth, residence, etc.);54.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Average number of types of contact with public authorities;5.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Total;18,246,689
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;57.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Making an appointment or booking (for an activity, a medical service...);70.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Submitting own tax return online;57.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to accessing information;82.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing stored personal information (pension, employment record...);73.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing public databases or registers (land registry, business registers, etc.);38.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing information (services, benefits, taxes, etc.);61.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to obtaining documents;57.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Requesting an official document or certificate (birth, residence, etc.);47.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Average number of types of contact with public authorities;4.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Total;5,401,724
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Downloading or printing an official form;50.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Submitting own tax return online;38.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to accessing information;74.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing stored personal information (pension, employment record...);62.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);33.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing information (services, benefits, taxes, etc.);54.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to obtaining documents;60.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);48.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Total;4,964,418
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Downloading or printing an official form;49.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Submitting own tax return online;44.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to accessing information;75.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing stored personal information (pension, employment record...);64.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);31.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing information (services, benefits, taxes, etc.);54.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);42.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);33.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Total;5,463,016
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Downloading or printing an official form;53.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Making an appointment or booking (for an activity, a medical service...);71.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Submitting own tax return online;52.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to accessing information;79.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing stored personal information (pension, employment record...);70.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);34.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing information (services, benefits, taxes, etc.);59.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to obtaining documents;56.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);43.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);31.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Total;5,895,534
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Downloading or printing an official form;56.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Making an appointment or booking (for an activity, a medical service...);72.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Submitting own tax return online;58.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to accessing information;79.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing stored personal information (pension, employment record...);69.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);36.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing information (services, benefits, taxes, etc.);59.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to obtaining documents;52.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);40.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Total;6,353,767
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Downloading or printing an official form;61.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Making an appointment or booking (for an activity, a medical service...);72.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Submitting own tax return online;62.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to accessing information;84.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing stored personal information (pension, employment record...);73.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);45.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing information (services, benefits, taxes, etc.);66.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to obtaining documents;54.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Average number of types of contact with public authorities;4.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Total;2,051,057
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Downloading or printing an official form;46.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Making an appointment or booking (for an activity, a medical service...);65.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Submitting own tax return online;45.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to accessing information;72.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing stored personal information (pension, employment record...);61.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing public databases or registers (land registry, business registers, etc.);30.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing information (services, benefits, taxes, etc.);52.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to obtaining documents;60.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Requesting an official document or certificate (birth, residence, etc.);48.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Average number of types of contact with public authorities;3.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Total;30,108,292
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Downloading or printing an official form;54.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Making an appointment or booking (for an activity, a medical service...);70.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Submitting own tax return online;51.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Carrying out some interaction related to accessing information;78.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing stored personal information (pension, employment record...);67.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing public databases or registers (land registry, business registers, etc.);36.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Carrying out some interaction related to obtaining documents;56.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Total persons;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Total;260,013
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Downloading or printing an official form;32.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Making an appointment or booking (for an activity, a medical service...);69.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Submitting own tax return online;26.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to accessing information;54.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing stored personal information (pension, employment record...);47.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);24.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Information: Accessing information (services, benefits, taxes, etc.);35.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Carrying out some interaction related to obtaining documents;35.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);25.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Less than primary education;Average number of types of contact with public authorities;2.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Total;1,410,291
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Downloading or printing an official form;29.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Making an appointment or booking (for an activity, a medical service...);59.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Submitting own tax return online;36.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to accessing information;65.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing stored personal information (pension, employment record...);58.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing public databases or registers (land registry, business registers, etc.);19.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Information: Accessing information (services, benefits, taxes, etc.);40.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Carrying out some interaction related to obtaining documents;42.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Requesting an official document or certificate (birth, residence, etc.);30.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Primary education;Average number of types of contact with public authorities;3.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Total;5,331,230
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Downloading or printing an official form;42.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Making an appointment or booking (for an activity, a medical service...);63.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Submitting own tax return online;39.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to accessing information;69.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing stored personal information (pension, employment record...);57.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);21.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);46.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Carrying out some interaction related to obtaining documents;45.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);32.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: First stage of secondary education;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Total;8,248,987
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Downloading or printing an official form;48.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Making an appointment or booking (for an activity, a medical service...);65.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Submitting own tax return online;44.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to accessing information;74.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing stored personal information (pension, employment record...);63.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing public databases or registers (land registry, business registers, etc.);31.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Information: Accessing information (services, benefits, taxes, etc.);53.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Carrying out some interaction related to obtaining documents;57.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Requesting an official document or certificate (birth, residence, etc.);43.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Second stage of secondary education;Average number of types of contact with public authorities;3.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Total;4,596,124
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Downloading or printing an official form;55.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Making an appointment or booking (for an activity, a medical service...);73.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Submitting own tax return online;54.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to accessing information;82.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing stored personal information (pension, employment record...);71.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing public databases or registers (land registry, business registers, etc.);38.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Information: Accessing information (services, benefits, taxes, etc.);63.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Requesting an official document or certificate (birth, residence, etc.);45.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Higher vocational training;Average number of types of contact with public authorities;4.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Total;3,870,642
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Downloading or printing an official form;61.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Making an appointment or booking (for an activity, a medical service...);77.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Submitting own tax return online;61.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to accessing information;84.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing stored personal information (pension, employment record...);74.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);46.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Information: Accessing information (services, benefits, taxes, etc.);65.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Carrying out some interaction related to obtaining documents;60.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);50.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University diploma and equivalent;Average number of types of contact with public authorities;4.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Total;5,632,181
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Downloading or printing an official form;71.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Making an appointment or booking (for an activity, a medical service...);78.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Submitting own tax return online;66.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to accessing information;88.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing stored personal information (pension, employment record...);78.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing public databases or registers (land registry, business registers, etc.);51.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Information: Accessing information (services, benefits, taxes, etc.);74.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Carrying out some interaction related to obtaining documents;64.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Requesting an official document or certificate (birth, residence, etc.);53.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: University degree, master's degree and equivalent;Average number of types of contact with public authorities;5.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Total;437,703
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Downloading or printing an official form;76.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Making an appointment or booking (for an activity, a medical service...);80.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Submitting own tax return online;72.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to accessing information;90.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing stored personal information (pension, employment record...);83.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing public databases or registers (land registry, business registers, etc.);54.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Information: Accessing information (services, benefits, taxes, etc.);75.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Carrying out some interaction related to obtaining documents;66.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Requesting an official document or certificate (birth, residence, etc.);52.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Doctorate;Average number of types of contact with public authorities;5.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Total;321,122
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Downloading or printing an official form;63.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Making an appointment or booking (for an activity, a medical service...);76.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Submitting own tax return online;53.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Carrying out some interaction related to accessing information;77.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing stored personal information (pension, employment record...);68.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing public databases or registers (land registry, business registers, etc.);30.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Information: Accessing information (services, benefits, taxes, etc.);57.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Carrying out some interaction related to obtaining documents;60.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Educational attainment: Other;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Total;19,218,840
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Downloading or printing an official form;57.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Making an appointment or booking (for an activity, a medical service...);70.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Submitting own tax return online;58.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Carrying out some interaction related to accessing information;82.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing stored personal information (pension, employment record...);73.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing public databases or registers (land registry, business registers, etc.);38.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Information: Accessing information (services, benefits, taxes, etc.);61.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Carrying out some interaction related to obtaining documents;57.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Requesting an official document or certificate (birth, residence, etc.);47.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Employed;Average number of types of contact with public authorities;4.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Total;2,437,288
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Downloading or printing an official form;52.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Making an appointment or booking (for an activity, a medical service...);73.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Submitting own tax return online;47.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to accessing information;79.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing stored personal information (pension, employment record...);71.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing public databases or registers (land registry, business registers, etc.);32.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Information: Accessing information (services, benefits, taxes, etc.);62.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Carrying out some interaction related to obtaining documents;61.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Requesting an official document or certificate (birth, residence, etc.);41.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);40.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Unemployed;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Total;2,661,898
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Downloading or printing an official form;49.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Making an appointment or booking (for an activity, a medical service...);61.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Submitting own tax return online;12.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to accessing information;63.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing stored personal information (pension, employment record...);43.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing public databases or registers (land registry, business registers, etc.);34.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Information: Accessing information (services, benefits, taxes, etc.);47.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Carrying out some interaction related to obtaining documents;71.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Requesting an official document or certificate (birth, residence, etc.);50.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);44.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Students;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Total;931,073
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Downloading or printing an official form;33.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Making an appointment or booking (for an activity, a medical service...);77.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Submitting own tax return online;39.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to accessing information;56.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing stored personal information (pension, employment record...);41.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing public databases or registers (land registry, business registers, etc.);24.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Information: Accessing information (services, benefits, taxes, etc.);41.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Carrying out some interaction related to obtaining documents;45.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Requesting an official document or certificate (birth, residence, etc.);29.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Homemakers;Average number of types of contact with public authorities;3.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Total;3,465,321
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Downloading or printing an official form;44.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Making an appointment or booking (for an activity, a medical service...);70.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Submitting own tax return online;49.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to accessing information;71.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing stored personal information (pension, employment record...);59.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing public databases or registers (land registry, business registers, etc.);29.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Information: Accessing information (services, benefits, taxes, etc.);51.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Carrying out some interaction related to obtaining documents;37.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Requesting an official document or certificate (birth, residence, etc.);25.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);17.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Inactive: Pensioners;Average number of types of contact with public authorities;3.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Total;1,393,871
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Downloading or printing an official form;53.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Making an appointment or booking (for an activity, a medical service...);70.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Submitting own tax return online;49.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to accessing information;78.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing stored personal information (pension, employment record...);67.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing public databases or registers (land registry, business registers, etc.);35.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Information: Accessing information (services, benefits, taxes, etc.);60.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Carrying out some interaction related to obtaining documents;51.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Requesting an official document or certificate (birth, residence, etc.);43.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Employment status: Other employment status;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Total;14,111,579
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Downloading or printing an official form;58.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Making an appointment or booking (for an activity, a medical service...);71.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Submitting own tax return online;63.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to accessing information;83.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing stored personal information (pension, employment record...);74.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing public databases or registers (land registry, business registers, etc.);38.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Information: Accessing information (services, benefits, taxes, etc.);62.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Carrying out some interaction related to obtaining documents;56.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Requesting an official document or certificate (birth, residence, etc.);46.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a permanent contract;Average number of types of contact with public authorities;4.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Total;2,284,997
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Downloading or printing an official form;62.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Making an appointment or booking (for an activity, a medical service...);74.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Submitting own tax return online;49.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to accessing information;84.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing stored personal information (pension, employment record...);73.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing public databases or registers (land registry, business registers, etc.);40.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Information: Accessing information (services, benefits, taxes, etc.);64.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Carrying out some interaction related to obtaining documents;66.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Requesting an official document or certificate (birth, residence, etc.);53.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);38.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Employee with a temporary contract;Average number of types of contact with public authorities;4.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Total;1,116,332
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Downloading or printing an official form;52.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Making an appointment or booking (for an activity, a medical service...);61.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Submitting own tax return online;36.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to accessing information;80.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing stored personal information (pension, employment record...);74.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing public databases or registers (land registry, business registers, etc.);40.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Information: Accessing information (services, benefits, taxes, etc.);56.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Carrying out some interaction related to obtaining documents;54.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Requesting an official document or certificate (birth, residence, etc.);47.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed with employees;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Total;1,627,422
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Downloading or printing an official form;52.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Submitting own tax return online;42.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to accessing information;78.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing stored personal information (pension, employment record...);67.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing public databases or registers (land registry, business registers, etc.);39.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Information: Accessing information (services, benefits, taxes, etc.);58.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Carrying out some interaction related to obtaining documents;56.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Requesting an official document or certificate (birth, residence, etc.);48.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Self-employed without employees;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Total;78,511
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Downloading or printing an official form;56.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Making an appointment or booking (for an activity, a medical service...);61.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Submitting own tax return online;29.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to accessing information;77.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing stored personal information (pension, employment record...);54.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing public databases or registers (land registry, business registers, etc.);23.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Information: Accessing information (services, benefits, taxes, etc.);57.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Carrying out some interaction related to obtaining documents;71.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Requesting an official document or certificate (birth, residence, etc.);61.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Documents: Other requests, claims or complaints (police reports, legal claims, etc.);14.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Professional status (in main job): Contributing family worker (no agreed salary);Average number of types of contact with public authorities;3.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Total;16,324,736
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Downloading or printing an official form;58.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Making an appointment or booking (for an activity, a medical service...);71.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Submitting own tax return online;60.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to accessing information;82.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing stored personal information (pension, employment record...);74.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing public databases or registers (land registry, business registers, etc.);39.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Information: Accessing information (services, benefits, taxes, etc.);62.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Carrying out some interaction related to obtaining documents;58.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Requesting an official document or certificate (birth, residence, etc.);48.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Full-time;Average number of types of contact with public authorities;4.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Total;2,894,105
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Downloading or printing an official form;54.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Making an appointment or booking (for an activity, a medical service...);70.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Submitting own tax return online;44.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to accessing information;82.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing stored personal information (pension, employment record...);70.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing public databases or registers (land registry, business registers, etc.);32.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Information: Accessing information (services, benefits, taxes, etc.);57.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Carrying out some interaction related to obtaining documents;55.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Working hours (in main job): Part-time;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Total;4,791,797
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Downloading or printing an official form;44.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Making an appointment or booking (for an activity, a medical service...);60.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Submitting own tax return online;48.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Carrying out some interaction related to accessing information;77.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing stored personal information (pension, employment record...);69.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing public databases or registers (land registry, business registers, etc.);27.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Information: Accessing information (services, benefits, taxes, etc.);50.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Carrying out some interaction related to obtaining documents;49.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Requesting an official document or certificate (birth, residence, etc.);40.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Manual;Average number of types of contact with public authorities;3.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Total;14,427,043
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;62.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Making an appointment or booking (for an activity, a medical service...);74.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Submitting own tax return online;61.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to accessing information;84.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing stored personal information (pension, employment record...);75.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing public databases or registers (land registry, business registers, etc.);42.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Information: Accessing information (services, benefits, taxes, etc.);65.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Carrying out some interaction related to obtaining documents;60.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Requesting an official document or certificate (birth, residence, etc.);50.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Non-manual;Average number of types of contact with public authorities;4.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Total;981,155
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;65.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Making an appointment or booking (for an activity, a medical service...);76.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Submitting own tax return online;76.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to accessing information;91.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing stored personal information (pension, employment record...);83.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing public databases or registers (land registry, business registers, etc.);51.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Information: Accessing information (services, benefits, taxes, etc.);73.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Carrying out some interaction related to obtaining documents;64.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Requesting an official document or certificate (birth, residence, etc.);54.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: ICT workers;Average number of types of contact with public authorities;5.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Total;18,237,685
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;57.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Making an appointment or booking (for an activity, a medical service...);70.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Submitting own tax return online;57.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to accessing information;82.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing stored personal information (pension, employment record...);73.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing public databases or registers (land registry, business registers, etc.);38.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Information: Accessing information (services, benefits, taxes, etc.);61.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Carrying out some interaction related to obtaining documents;57.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Requesting an official document or certificate (birth, residence, etc.);47.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Main occupation: Other workers;Average number of types of contact with public authorities;4.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Total;5,398,695
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Downloading or printing an official form;50.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Submitting own tax return online;38.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to accessing information;74.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing stored personal information (pension, employment record...);62.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);33.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Information: Accessing information (services, benefits, taxes, etc.);54.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Carrying out some interaction related to obtaining documents;60.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);48.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: First quintile;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Total;4,960,080
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Downloading or printing an official form;49.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Making an appointment or booking (for an activity, a medical service...);68.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Submitting own tax return online;44.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to accessing information;75.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing stored personal information (pension, employment record...);64.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);31.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Information: Accessing information (services, benefits, taxes, etc.);54.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);42.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);33.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Second quintile;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Total;5,458,585
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Downloading or printing an official form;53.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Making an appointment or booking (for an activity, a medical service...);71.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Submitting own tax return online;52.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to accessing information;79.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing stored personal information (pension, employment record...);70.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);34.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Information: Accessing information (services, benefits, taxes, etc.);59.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Carrying out some interaction related to obtaining documents;56.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);43.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);31.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Third quintile;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Total;5,895,534
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Downloading or printing an official form;56.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Making an appointment or booking (for an activity, a medical service...);72.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Submitting own tax return online;58.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to accessing information;79.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing stored personal information (pension, employment record...);69.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);36.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Information: Accessing information (services, benefits, taxes, etc.);59.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Carrying out some interaction related to obtaining documents;52.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);40.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fourth quintile;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Total;6,347,157
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Downloading or printing an official form;61.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Making an appointment or booking (for an activity, a medical service...);72.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Submitting own tax return online;62.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to accessing information;84.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing stored personal information (pension, employment record...);73.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing public databases or registers (land registry, business registers, etc.);45.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Information: Accessing information (services, benefits, taxes, etc.);66.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Carrying out some interaction related to obtaining documents;54.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Fifth quintile;Average number of types of contact with public authorities;4.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Total;2,048,242
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Downloading or printing an official form;46.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Making an appointment or booking (for an activity, a medical service...);65.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Submitting own tax return online;45.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to accessing information;72.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing stored personal information (pension, employment record...);61.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing public databases or registers (land registry, business registers, etc.);30.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Information: Accessing information (services, benefits, taxes, etc.);52.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Carrying out some interaction related to obtaining documents;60.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Requesting an official document or certificate (birth, residence, etc.);48.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);13.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Net monthly income per consumption unit: Don't know/No answer;Average number of types of contact with public authorities;3.9