Reference population;Autonomous Communities and Cities;Type of contact;Total
Total persons;National total;Total;37,634,488
Total persons;National total;Use of any public authority website or app;80.1
Total persons;National total;Downloading or printing an official form;43.4
Total persons;National total;Making an appointment or booking (for an activity, a medical service...);56.4
Total persons;National total;Submitting own tax return online;41.1
Total persons;National total;Carrying out some interaction related to accessing information;62.9
Total persons;National total;Information: Accessing stored personal information (pension, employment record...);54.3
Total persons;National total;Information: Accessing public databases or registers (land registry, business registers, etc.);29.0
Total persons;National total;Information: Accessing information (services, benefits, taxes, etc.);47.0
Total persons;National total;Carrying out some interaction related to obtaining documents;45.1
Total persons;National total;Documents: Requesting an official document or certificate (birth, residence, etc.);35.4
Total persons;National total;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.0
Total persons;National total;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Total persons;National total;Average number of types of contact with public authorities;3.4
Total persons;Andalucía;Total;6,680,781
Total persons;Andalucía;Use of any public authority website or app;76.9
Total persons;Andalucía;Downloading or printing an official form;40.7
Total persons;Andalucía;Making an appointment or booking (for an activity, a medical service...);56.9
Total persons;Andalucía;Submitting own tax return online;38.2
Total persons;Andalucía;Carrying out some interaction related to accessing information;59.1
Total persons;Andalucía;Information: Accessing stored personal information (pension, employment record...);52.3
Total persons;Andalucía;Information: Accessing public databases or registers (land registry, business registers, etc.);29.0
Total persons;Andalucía;Information: Accessing information (services, benefits, taxes, etc.);45.1
Total persons;Andalucía;Carrying out some interaction related to obtaining documents;44.8
Total persons;Andalucía;Documents: Requesting an official document or certificate (birth, residence, etc.);34.8
Total persons;Andalucía;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.5
Total persons;Andalucía;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.3
Total persons;Andalucía;Average number of types of contact with public authorities;3.3
Total persons;Aragón;Total;1,033,667
Total persons;Aragón;Use of any public authority website or app;77.6
Total persons;Aragón;Downloading or printing an official form;42.2
Total persons;Aragón;Making an appointment or booking (for an activity, a medical service...);58.6
Total persons;Aragón;Submitting own tax return online;37.2
Total persons;Aragón;Carrying out some interaction related to accessing information;59.2
Total persons;Aragón;Information: Accessing stored personal information (pension, employment record...);50.8
Total persons;Aragón;Information: Accessing public databases or registers (land registry, business registers, etc.);28.6
Total persons;Aragón;Information: Accessing information (services, benefits, taxes, etc.);42.5
Total persons;Aragón;Carrying out some interaction related to obtaining documents;42.5
Total persons;Aragón;Documents: Requesting an official document or certificate (birth, residence, etc.);31.8
Total persons;Aragón;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.6
Total persons;Aragón;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.8
Total persons;Aragón;Average number of types of contact with public authorities;3.2
Total persons;Asturias, Principado de;Total;768,024
Total persons;Asturias, Principado de;Use of any public authority website or app;74.9
Total persons;Asturias, Principado de;Downloading or printing an official form;46.2
Total persons;Asturias, Principado de;Making an appointment or booking (for an activity, a medical service...);49.8
Total persons;Asturias, Principado de;Submitting own tax return online;40.7
Total persons;Asturias, Principado de;Carrying out some interaction related to accessing information;61.4
Total persons;Asturias, Principado de;Information: Accessing stored personal information (pension, employment record...);52.3
Total persons;Asturias, Principado de;Information: Accessing public databases or registers (land registry, business registers, etc.);27.7
Total persons;Asturias, Principado de;Information: Accessing information (services, benefits, taxes, etc.);45.8
Total persons;Asturias, Principado de;Carrying out some interaction related to obtaining documents;38.1
Total persons;Asturias, Principado de;Documents: Requesting an official document or certificate (birth, residence, etc.);28.5
Total persons;Asturias, Principado de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.1
Total persons;Asturias, Principado de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.8
Total persons;Asturias, Principado de;Average number of types of contact with public authorities;3.2
Total persons;Balears, Illes;Total;979,691
Total persons;Balears, Illes;Use of any public authority website or app;83.1
Total persons;Balears, Illes;Downloading or printing an official form;48.5
Total persons;Balears, Illes;Making an appointment or booking (for an activity, a medical service...);55.5
Total persons;Balears, Illes;Submitting own tax return online;39.2
Total persons;Balears, Illes;Carrying out some interaction related to accessing information;64.4
Total persons;Balears, Illes;Information: Accessing stored personal information (pension, employment record...);54.8
Total persons;Balears, Illes;Information: Accessing public databases or registers (land registry, business registers, etc.);27.1
Total persons;Balears, Illes;Information: Accessing information (services, benefits, taxes, etc.);49.5
Total persons;Balears, Illes;Carrying out some interaction related to obtaining documents;53.6
Total persons;Balears, Illes;Documents: Requesting an official document or certificate (birth, residence, etc.);43.6
Total persons;Balears, Illes;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.9
Total persons;Balears, Illes;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Total persons;Balears, Illes;Average number of types of contact with public authorities;3.5
Total persons;Canarias;Total;1,808,410
Total persons;Canarias;Use of any public authority website or app;83.8
Total persons;Canarias;Downloading or printing an official form;46.4
Total persons;Canarias;Making an appointment or booking (for an activity, a medical service...);59.9
Total persons;Canarias;Submitting own tax return online;40.4
Total persons;Canarias;Carrying out some interaction related to accessing information;63.1
Total persons;Canarias;Information: Accessing stored personal information (pension, employment record...);53.9
Total persons;Canarias;Information: Accessing public databases or registers (land registry, business registers, etc.);29.8
Total persons;Canarias;Information: Accessing information (services, benefits, taxes, etc.);48.6
Total persons;Canarias;Carrying out some interaction related to obtaining documents;52.6
Total persons;Canarias;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Total persons;Canarias;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.3
Total persons;Canarias;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.6
Total persons;Canarias;Average number of types of contact with public authorities;3.6
Total persons;Cantabria;Total;451,971
Total persons;Cantabria;Use of any public authority website or app;76.0
Total persons;Cantabria;Downloading or printing an official form;39.0
Total persons;Cantabria;Making an appointment or booking (for an activity, a medical service...);54.0
Total persons;Cantabria;Submitting own tax return online;38.4
Total persons;Cantabria;Carrying out some interaction related to accessing information;56.5
Total persons;Cantabria;Information: Accessing stored personal information (pension, employment record...);45.8
Total persons;Cantabria;Information: Accessing public databases or registers (land registry, business registers, etc.);26.5
Total persons;Cantabria;Information: Accessing information (services, benefits, taxes, etc.);42.3
Total persons;Cantabria;Carrying out some interaction related to obtaining documents;38.3
Total persons;Cantabria;Documents: Requesting an official document or certificate (birth, residence, etc.);30.3
Total persons;Cantabria;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);15.7
Total persons;Cantabria;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.5
Total persons;Cantabria;Average number of types of contact with public authorities;3.0
Total persons;Castilla y León;Total;1,782,950
Total persons;Castilla y León;Use of any public authority website or app;79.9
Total persons;Castilla y León;Downloading or printing an official form;43.3
Total persons;Castilla y León;Making an appointment or booking (for an activity, a medical service...);59.4
Total persons;Castilla y León;Submitting own tax return online;38.9
Total persons;Castilla y León;Carrying out some interaction related to accessing information;61.0
Total persons;Castilla y León;Information: Accessing stored personal information (pension, employment record...);52.8
Total persons;Castilla y León;Information: Accessing public databases or registers (land registry, business registers, etc.);29.7
Total persons;Castilla y León;Information: Accessing information (services, benefits, taxes, etc.);44.2
Total persons;Castilla y León;Carrying out some interaction related to obtaining documents;40.4
Total persons;Castilla y León;Documents: Requesting an official document or certificate (birth, residence, etc.);31.0
Total persons;Castilla y León;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.6
Total persons;Castilla y León;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.9
Total persons;Castilla y León;Average number of types of contact with public authorities;3.3
Total persons;Castilla-La Mancha;Total;1,630,724
Total persons;Castilla-La Mancha;Use of any public authority website or app;74.9
Total persons;Castilla-La Mancha;Downloading or printing an official form;39.3
Total persons;Castilla-La Mancha;Making an appointment or booking (for an activity, a medical service...);55.5
Total persons;Castilla-La Mancha;Submitting own tax return online;39.4
Total persons;Castilla-La Mancha;Carrying out some interaction related to accessing information;56.2
Total persons;Castilla-La Mancha;Information: Accessing stored personal information (pension, employment record...);50.0
Total persons;Castilla-La Mancha;Information: Accessing public databases or registers (land registry, business registers, etc.);27.4
Total persons;Castilla-La Mancha;Information: Accessing information (services, benefits, taxes, etc.);44.8
Total persons;Castilla-La Mancha;Carrying out some interaction related to obtaining documents;43.6
Total persons;Castilla-La Mancha;Documents: Requesting an official document or certificate (birth, residence, etc.);33.7
Total persons;Castilla-La Mancha;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.1
Total persons;Castilla-La Mancha;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.0
Total persons;Castilla-La Mancha;Average number of types of contact with public authorities;3.2
Total persons;Cataluña;Total;6,205,917
Total persons;Cataluña;Use of any public authority website or app;81.1
Total persons;Cataluña;Downloading or printing an official form;41.5
Total persons;Cataluña;Making an appointment or booking (for an activity, a medical service...);54.2
Total persons;Cataluña;Submitting own tax return online;41.8
Total persons;Cataluña;Carrying out some interaction related to accessing information;66.5
Total persons;Cataluña;Information: Accessing stored personal information (pension, employment record...);56.6
Total persons;Cataluña;Information: Accessing public databases or registers (land registry, business registers, etc.);29.2
Total persons;Cataluña;Information: Accessing information (services, benefits, taxes, etc.);49.0
Total persons;Cataluña;Carrying out some interaction related to obtaining documents;45.3
Total persons;Cataluña;Documents: Requesting an official document or certificate (birth, residence, etc.);33.6
Total persons;Cataluña;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.1
Total persons;Cataluña;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.9
Total persons;Cataluña;Average number of types of contact with public authorities;3.4
Total persons;Comunitat Valenciana;Total;4,226,965
Total persons;Comunitat Valenciana;Use of any public authority website or app;82.3
Total persons;Comunitat Valenciana;Downloading or printing an official form;45.4
Total persons;Comunitat Valenciana;Making an appointment or booking (for an activity, a medical service...);55.8
Total persons;Comunitat Valenciana;Submitting own tax return online;39.4
Total persons;Comunitat Valenciana;Carrying out some interaction related to accessing information;64.8
Total persons;Comunitat Valenciana;Information: Accessing stored personal information (pension, employment record...);56.3
Total persons;Comunitat Valenciana;Information: Accessing public databases or registers (land registry, business registers, etc.);27.5
Total persons;Comunitat Valenciana;Information: Accessing information (services, benefits, taxes, etc.);44.6
Total persons;Comunitat Valenciana;Carrying out some interaction related to obtaining documents;45.6
Total persons;Comunitat Valenciana;Documents: Requesting an official document or certificate (birth, residence, etc.);36.4
Total persons;Comunitat Valenciana;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.9
Total persons;Comunitat Valenciana;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.6
Total persons;Comunitat Valenciana;Average number of types of contact with public authorities;3.4
Total persons;Extremadura;Total;794,179
Total persons;Extremadura;Use of any public authority website or app;73.2
Total persons;Extremadura;Downloading or printing an official form;40.1
Total persons;Extremadura;Making an appointment or booking (for an activity, a medical service...);51.9
Total persons;Extremadura;Submitting own tax return online;32.4
Total persons;Extremadura;Carrying out some interaction related to accessing information;57.0
Total persons;Extremadura;Information: Accessing stored personal information (pension, employment record...);49.5
Total persons;Extremadura;Information: Accessing public databases or registers (land registry, business registers, etc.);26.4
Total persons;Extremadura;Information: Accessing information (services, benefits, taxes, etc.);40.3
Total persons;Extremadura;Carrying out some interaction related to obtaining documents;37.7
Total persons;Extremadura;Documents: Requesting an official document or certificate (birth, residence, etc.);28.0
Total persons;Extremadura;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.8
Total persons;Extremadura;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);5.8
Total persons;Extremadura;Average number of types of contact with public authorities;3.0
Total persons;Galicia;Total;2,016,001
Total persons;Galicia;Use of any public authority website or app;78.3
Total persons;Galicia;Downloading or printing an official form;43.1
Total persons;Galicia;Making an appointment or booking (for an activity, a medical service...);58.3
Total persons;Galicia;Submitting own tax return online;37.7
Total persons;Galicia;Carrying out some interaction related to accessing information;61.2
Total persons;Galicia;Information: Accessing stored personal information (pension, employment record...);52.1
Total persons;Galicia;Information: Accessing public databases or registers (land registry, business registers, etc.);30.0
Total persons;Galicia;Information: Accessing information (services, benefits, taxes, etc.);45.4
Total persons;Galicia;Carrying out some interaction related to obtaining documents;41.2
Total persons;Galicia;Documents: Requesting an official document or certificate (birth, residence, etc.);31.8
Total persons;Galicia;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.3
Total persons;Galicia;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.0
Total persons;Galicia;Average number of types of contact with public authorities;3.3
Total persons;Madrid, Comunidad de;Total;5,473,408
Total persons;Madrid, Comunidad de;Use of any public authority website or app;84.8
Total persons;Madrid, Comunidad de;Downloading or printing an official form;48.7
Total persons;Madrid, Comunidad de;Making an appointment or booking (for an activity, a medical service...);57.3
Total persons;Madrid, Comunidad de;Submitting own tax return online;50.4
Total persons;Madrid, Comunidad de;Carrying out some interaction related to accessing information;68.2
Total persons;Madrid, Comunidad de;Information: Accessing stored personal information (pension, employment record...);58.7
Total persons;Madrid, Comunidad de;Information: Accessing public databases or registers (land registry, business registers, etc.);32.9
Total persons;Madrid, Comunidad de;Information: Accessing information (services, benefits, taxes, etc.);53.5
Total persons;Madrid, Comunidad de;Carrying out some interaction related to obtaining documents;49.6
Total persons;Madrid, Comunidad de;Documents: Requesting an official document or certificate (birth, residence, etc.);40.5
Total persons;Madrid, Comunidad de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.7
Total persons;Madrid, Comunidad de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.5
Total persons;Madrid, Comunidad de;Average number of types of contact with public authorities;3.8
Total persons;Murcia, Región de;Total;1,217,146
Total persons;Murcia, Región de;Use of any public authority website or app;75.9
Total persons;Murcia, Región de;Downloading or printing an official form;39.4
Total persons;Murcia, Región de;Making an appointment or booking (for an activity, a medical service...);57.0
Total persons;Murcia, Región de;Submitting own tax return online;34.1
Total persons;Murcia, Región de;Carrying out some interaction related to accessing information;60.2
Total persons;Murcia, Región de;Information: Accessing stored personal information (pension, employment record...);52.3
Total persons;Murcia, Región de;Information: Accessing public databases or registers (land registry, business registers, etc.);23.4
Total persons;Murcia, Región de;Information: Accessing information (services, benefits, taxes, etc.);43.7
Total persons;Murcia, Región de;Carrying out some interaction related to obtaining documents;40.2
Total persons;Murcia, Región de;Documents: Requesting an official document or certificate (birth, residence, etc.);32.1
Total persons;Murcia, Región de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.5
Total persons;Murcia, Región de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Total persons;Murcia, Región de;Average number of types of contact with public authorities;3.1
Total persons;Navarra, Comunidad Foral de;Total;514,223
Total persons;Navarra, Comunidad Foral de;Use of any public authority website or app;79.0
Total persons;Navarra, Comunidad Foral de;Downloading or printing an official form;42.6
Total persons;Navarra, Comunidad Foral de;Making an appointment or booking (for an activity, a medical service...);50.1
Total persons;Navarra, Comunidad Foral de;Submitting own tax return online;40.9
Total persons;Navarra, Comunidad Foral de;Carrying out some interaction related to accessing information;63.9
Total persons;Navarra, Comunidad Foral de;Information: Accessing stored personal information (pension, employment record...);55.4
Total persons;Navarra, Comunidad Foral de;Information: Accessing public databases or registers (land registry, business registers, etc.);25.0
Total persons;Navarra, Comunidad Foral de;Information: Accessing information (services, benefits, taxes, etc.);43.2
Total persons;Navarra, Comunidad Foral de;Carrying out some interaction related to obtaining documents;43.4
Total persons;Navarra, Comunidad Foral de;Documents: Requesting an official document or certificate (birth, residence, etc.);34.9
Total persons;Navarra, Comunidad Foral de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.0
Total persons;Navarra, Comunidad Foral de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.2
Total persons;Navarra, Comunidad Foral de;Average number of types of contact with public authorities;3.2
Total persons;País Vasco;Total;1,676,415
Total persons;País Vasco;Use of any public authority website or app;80.4
Total persons;País Vasco;Downloading or printing an official form;42.0
Total persons;País Vasco;Making an appointment or booking (for an activity, a medical service...);58.0
Total persons;País Vasco;Submitting own tax return online;46.6
Total persons;País Vasco;Carrying out some interaction related to accessing information;62.7
Total persons;País Vasco;Information: Accessing stored personal information (pension, employment record...);51.5
Total persons;País Vasco;Information: Accessing public databases or registers (land registry, business registers, etc.);26.4
Total persons;País Vasco;Information: Accessing information (services, benefits, taxes, etc.);46.7
Total persons;País Vasco;Carrying out some interaction related to obtaining documents;40.8
Total persons;País Vasco;Documents: Requesting an official document or certificate (birth, residence, etc.);32.4
Total persons;País Vasco;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.8
Total persons;País Vasco;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.4
Total persons;País Vasco;Average number of types of contact with public authorities;3.3
Total persons;Rioja, La;Total;246,610
Total persons;Rioja, La;Use of any public authority website or app;81.0
Total persons;Rioja, La;Downloading or printing an official form;40.5
Total persons;Rioja, La;Making an appointment or booking (for an activity, a medical service...);59.7
Total persons;Rioja, La;Submitting own tax return online;38.6
Total persons;Rioja, La;Carrying out some interaction related to accessing information;59.8
Total persons;Rioja, La;Information: Accessing stored personal information (pension, employment record...);50.4
Total persons;Rioja, La;Information: Accessing public databases or registers (land registry, business registers, etc.);26.6
Total persons;Rioja, La;Information: Accessing information (services, benefits, taxes, etc.);44.9
Total persons;Rioja, La;Carrying out some interaction related to obtaining documents;46.1
Total persons;Rioja, La;Documents: Requesting an official document or certificate (birth, residence, etc.);35.1
Total persons;Rioja, La;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);26.3
Total persons;Rioja, La;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.6
Total persons;Rioja, La;Average number of types of contact with public authorities;3.3
Total persons;Ceuta;Total;65,930
Total persons;Ceuta;Use of any public authority website or app;79.7
Total persons;Ceuta;Downloading or printing an official form;39.6
Total persons;Ceuta;Making an appointment or booking (for an activity, a medical service...);58.3
Total persons;Ceuta;Submitting own tax return online;39.4
Total persons;Ceuta;Carrying out some interaction related to accessing information;65.2
Total persons;Ceuta;Information: Accessing stored personal information (pension, employment record...);56.3
Total persons;Ceuta;Information: Accessing public databases or registers (land registry, business registers, etc.);28.5
Total persons;Ceuta;Information: Accessing information (services, benefits, taxes, etc.);55.1
Total persons;Ceuta;Carrying out some interaction related to obtaining documents;52.1
Total persons;Ceuta;Documents: Requesting an official document or certificate (birth, residence, etc.);47.1
Total persons;Ceuta;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);14.5
Total persons;Ceuta;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.1
Total persons;Ceuta;Average number of types of contact with public authorities;3.4
Total persons;Melilla;Total;61,476
Total persons;Melilla;Use of any public authority website or app;83.3
Total persons;Melilla;Downloading or printing an official form;50.5
Total persons;Melilla;Making an appointment or booking (for an activity, a medical service...);60.0
Total persons;Melilla;Submitting own tax return online;36.9
Total persons;Melilla;Carrying out some interaction related to accessing information;64.5
Total persons;Melilla;Information: Accessing stored personal information (pension, employment record...);60.0
Total persons;Melilla;Information: Accessing public databases or registers (land registry, business registers, etc.);34.0
Total persons;Melilla;Information: Accessing information (services, benefits, taxes, etc.);46.5
Total persons;Melilla;Carrying out some interaction related to obtaining documents;67.7
Total persons;Melilla;Documents: Requesting an official document or certificate (birth, residence, etc.);56.9
Total persons;Melilla;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.4
Total persons;Melilla;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);15.6
Total persons;Melilla;Average number of types of contact with public authorities;3.9
Internet users in the last 12 months;National total;Total;36,814,969
Internet users in the last 12 months;National total;Use of any public authority website or app;81.8
Internet users in the last 12 months;National total;Downloading or printing an official form;44.3
Internet users in the last 12 months;National total;Making an appointment or booking (for an activity, a medical service...);57.6
Internet users in the last 12 months;National total;Submitting own tax return online;42.0
Internet users in the last 12 months;National total;Carrying out some interaction related to accessing information;64.3
Internet users in the last 12 months;National total;Information: Accessing stored personal information (pension, employment record...);55.5
Internet users in the last 12 months;National total;Information: Accessing public databases or registers (land registry, business registers, etc.);29.6
Internet users in the last 12 months;National total;Information: Accessing information (services, benefits, taxes, etc.);48.0
Internet users in the last 12 months;National total;Carrying out some interaction related to obtaining documents;46.1
Internet users in the last 12 months;National total;Documents: Requesting an official document or certificate (birth, residence, etc.);36.2
Internet users in the last 12 months;National total;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.6
Internet users in the last 12 months;National total;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 12 months;National total;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months;Andalucía;Total;6,497,905
Internet users in the last 12 months;Andalucía;Use of any public authority website or app;79.0
Internet users in the last 12 months;Andalucía;Downloading or printing an official form;41.9
Internet users in the last 12 months;Andalucía;Making an appointment or booking (for an activity, a medical service...);58.5
Internet users in the last 12 months;Andalucía;Submitting own tax return online;39.3
Internet users in the last 12 months;Andalucía;Carrying out some interaction related to accessing information;60.8
Internet users in the last 12 months;Andalucía;Information: Accessing stored personal information (pension, employment record...);53.8
Internet users in the last 12 months;Andalucía;Information: Accessing public databases or registers (land registry, business registers, etc.);29.8
Internet users in the last 12 months;Andalucía;Information: Accessing information (services, benefits, taxes, etc.);46.4
Internet users in the last 12 months;Andalucía;Carrying out some interaction related to obtaining documents;46.0
Internet users in the last 12 months;Andalucía;Documents: Requesting an official document or certificate (birth, residence, etc.);35.7
Internet users in the last 12 months;Andalucía;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 12 months;Andalucía;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.5
Internet users in the last 12 months;Andalucía;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Aragón;Total;1,010,874
Internet users in the last 12 months;Aragón;Use of any public authority website or app;79.4
Internet users in the last 12 months;Aragón;Downloading or printing an official form;43.1
Internet users in the last 12 months;Aragón;Making an appointment or booking (for an activity, a medical service...);59.9
Internet users in the last 12 months;Aragón;Submitting own tax return online;38.1
Internet users in the last 12 months;Aragón;Carrying out some interaction related to accessing information;60.5
Internet users in the last 12 months;Aragón;Information: Accessing stored personal information (pension, employment record...);51.9
Internet users in the last 12 months;Aragón;Information: Accessing public databases or registers (land registry, business registers, etc.);29.2
Internet users in the last 12 months;Aragón;Information: Accessing information (services, benefits, taxes, etc.);43.5
Internet users in the last 12 months;Aragón;Carrying out some interaction related to obtaining documents;43.4
Internet users in the last 12 months;Aragón;Documents: Requesting an official document or certificate (birth, residence, etc.);32.5
Internet users in the last 12 months;Aragón;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.1
Internet users in the last 12 months;Aragón;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.0
Internet users in the last 12 months;Aragón;Average number of types of contact with public authorities;3.3
Internet users in the last 12 months;Asturias, Principado de;Total;744,219
Internet users in the last 12 months;Asturias, Principado de;Use of any public authority website or app;77.3
Internet users in the last 12 months;Asturias, Principado de;Downloading or printing an official form;47.7
Internet users in the last 12 months;Asturias, Principado de;Making an appointment or booking (for an activity, a medical service...);51.4
Internet users in the last 12 months;Asturias, Principado de;Submitting own tax return online;42.0
Internet users in the last 12 months;Asturias, Principado de;Carrying out some interaction related to accessing information;63.4
Internet users in the last 12 months;Asturias, Principado de;Information: Accessing stored personal information (pension, employment record...);54.0
Internet users in the last 12 months;Asturias, Principado de;Information: Accessing public databases or registers (land registry, business registers, etc.);28.6
Internet users in the last 12 months;Asturias, Principado de;Information: Accessing information (services, benefits, taxes, etc.);47.2
Internet users in the last 12 months;Asturias, Principado de;Carrying out some interaction related to obtaining documents;39.3
Internet users in the last 12 months;Asturias, Principado de;Documents: Requesting an official document or certificate (birth, residence, etc.);29.4
Internet users in the last 12 months;Asturias, Principado de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.8
Internet users in the last 12 months;Asturias, Principado de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.0
Internet users in the last 12 months;Asturias, Principado de;Average number of types of contact with public authorities;3.3
Internet users in the last 12 months;Balears, Illes;Total;964,464
Internet users in the last 12 months;Balears, Illes;Use of any public authority website or app;84.4
Internet users in the last 12 months;Balears, Illes;Downloading or printing an official form;49.3
Internet users in the last 12 months;Balears, Illes;Making an appointment or booking (for an activity, a medical service...);56.4
Internet users in the last 12 months;Balears, Illes;Submitting own tax return online;39.9
Internet users in the last 12 months;Balears, Illes;Carrying out some interaction related to accessing information;65.4
Internet users in the last 12 months;Balears, Illes;Information: Accessing stored personal information (pension, employment record...);55.6
Internet users in the last 12 months;Balears, Illes;Information: Accessing public databases or registers (land registry, business registers, etc.);27.6
Internet users in the last 12 months;Balears, Illes;Information: Accessing information (services, benefits, taxes, etc.);50.2
Internet users in the last 12 months;Balears, Illes;Carrying out some interaction related to obtaining documents;54.4
Internet users in the last 12 months;Balears, Illes;Documents: Requesting an official document or certificate (birth, residence, etc.);44.3
Internet users in the last 12 months;Balears, Illes;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 12 months;Balears, Illes;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Internet users in the last 12 months;Balears, Illes;Average number of types of contact with public authorities;3.6
Internet users in the last 12 months;Canarias;Total;1,764,917
Internet users in the last 12 months;Canarias;Use of any public authority website or app;85.9
Internet users in the last 12 months;Canarias;Downloading or printing an official form;47.5
Internet users in the last 12 months;Canarias;Making an appointment or booking (for an activity, a medical service...);61.3
Internet users in the last 12 months;Canarias;Submitting own tax return online;41.4
Internet users in the last 12 months;Canarias;Carrying out some interaction related to accessing information;64.6
Internet users in the last 12 months;Canarias;Information: Accessing stored personal information (pension, employment record...);55.2
Internet users in the last 12 months;Canarias;Information: Accessing public databases or registers (land registry, business registers, etc.);30.6
Internet users in the last 12 months;Canarias;Information: Accessing information (services, benefits, taxes, etc.);49.8
Internet users in the last 12 months;Canarias;Carrying out some interaction related to obtaining documents;53.9
Internet users in the last 12 months;Canarias;Documents: Requesting an official document or certificate (birth, residence, etc.);45.5
Internet users in the last 12 months;Canarias;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.9
Internet users in the last 12 months;Canarias;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.9
Internet users in the last 12 months;Canarias;Average number of types of contact with public authorities;3.7
Internet users in the last 12 months;Cantabria;Total;436,282
Internet users in the last 12 months;Cantabria;Use of any public authority website or app;78.7
Internet users in the last 12 months;Cantabria;Downloading or printing an official form;40.4
Internet users in the last 12 months;Cantabria;Making an appointment or booking (for an activity, a medical service...);55.9
Internet users in the last 12 months;Cantabria;Submitting own tax return online;39.8
Internet users in the last 12 months;Cantabria;Carrying out some interaction related to accessing information;58.5
Internet users in the last 12 months;Cantabria;Information: Accessing stored personal information (pension, employment record...);47.5
Internet users in the last 12 months;Cantabria;Information: Accessing public databases or registers (land registry, business registers, etc.);27.5
Internet users in the last 12 months;Cantabria;Information: Accessing information (services, benefits, taxes, etc.);43.8
Internet users in the last 12 months;Cantabria;Carrying out some interaction related to obtaining documents;39.7
Internet users in the last 12 months;Cantabria;Documents: Requesting an official document or certificate (birth, residence, etc.);31.4
Internet users in the last 12 months;Cantabria;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.3
Internet users in the last 12 months;Cantabria;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.8
Internet users in the last 12 months;Cantabria;Average number of types of contact with public authorities;3.1
Internet users in the last 12 months;Castilla y León;Total;1,708,923
Internet users in the last 12 months;Castilla y León;Use of any public authority website or app;83.3
Internet users in the last 12 months;Castilla y León;Downloading or printing an official form;45.1
Internet users in the last 12 months;Castilla y León;Making an appointment or booking (for an activity, a medical service...);61.9
Internet users in the last 12 months;Castilla y León;Submitting own tax return online;40.5
Internet users in the last 12 months;Castilla y León;Carrying out some interaction related to accessing information;63.6
Internet users in the last 12 months;Castilla y León;Information: Accessing stored personal information (pension, employment record...);55.1
Internet users in the last 12 months;Castilla y León;Information: Accessing public databases or registers (land registry, business registers, etc.);31.0
Internet users in the last 12 months;Castilla y León;Information: Accessing information (services, benefits, taxes, etc.);46.1
Internet users in the last 12 months;Castilla y León;Carrying out some interaction related to obtaining documents;42.2
Internet users in the last 12 months;Castilla y León;Documents: Requesting an official document or certificate (birth, residence, etc.);32.4
Internet users in the last 12 months;Castilla y León;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.6
Internet users in the last 12 months;Castilla y León;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.3
Internet users in the last 12 months;Castilla y León;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Castilla-La Mancha;Total;1,590,751
Internet users in the last 12 months;Castilla-La Mancha;Use of any public authority website or app;76.8
Internet users in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;40.3
Internet users in the last 12 months;Castilla-La Mancha;Making an appointment or booking (for an activity, a medical service...);56.9
Internet users in the last 12 months;Castilla-La Mancha;Submitting own tax return online;40.3
Internet users in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to accessing information;57.6
Internet users in the last 12 months;Castilla-La Mancha;Information: Accessing stored personal information (pension, employment record...);51.2
Internet users in the last 12 months;Castilla-La Mancha;Information: Accessing public databases or registers (land registry, business registers, etc.);28.0
Internet users in the last 12 months;Castilla-La Mancha;Information: Accessing information (services, benefits, taxes, etc.);45.9
Internet users in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to obtaining documents;44.7
Internet users in the last 12 months;Castilla-La Mancha;Documents: Requesting an official document or certificate (birth, residence, etc.);34.6
Internet users in the last 12 months;Castilla-La Mancha;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.7
Internet users in the last 12 months;Castilla-La Mancha;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 12 months;Castilla-La Mancha;Average number of types of contact with public authorities;3.3
Internet users in the last 12 months;Cataluña;Total;6,119,315
Internet users in the last 12 months;Cataluña;Use of any public authority website or app;82.3
Internet users in the last 12 months;Cataluña;Downloading or printing an official form;42.1
Internet users in the last 12 months;Cataluña;Making an appointment or booking (for an activity, a medical service...);54.9
Internet users in the last 12 months;Cataluña;Submitting own tax return online;42.4
Internet users in the last 12 months;Cataluña;Carrying out some interaction related to accessing information;67.4
Internet users in the last 12 months;Cataluña;Information: Accessing stored personal information (pension, employment record...);57.4
Internet users in the last 12 months;Cataluña;Information: Accessing public databases or registers (land registry, business registers, etc.);29.6
Internet users in the last 12 months;Cataluña;Information: Accessing information (services, benefits, taxes, etc.);49.7
Internet users in the last 12 months;Cataluña;Carrying out some interaction related to obtaining documents;45.9
Internet users in the last 12 months;Cataluña;Documents: Requesting an official document or certificate (birth, residence, etc.);34.0
Internet users in the last 12 months;Cataluña;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.4
Internet users in the last 12 months;Cataluña;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.0
Internet users in the last 12 months;Cataluña;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Comunitat Valenciana;Total;4,163,969
Internet users in the last 12 months;Comunitat Valenciana;Use of any public authority website or app;83.6
Internet users in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;46.1
Internet users in the last 12 months;Comunitat Valenciana;Making an appointment or booking (for an activity, a medical service...);56.6
Internet users in the last 12 months;Comunitat Valenciana;Submitting own tax return online;40.0
Internet users in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to accessing information;65.8
Internet users in the last 12 months;Comunitat Valenciana;Information: Accessing stored personal information (pension, employment record...);57.1
Internet users in the last 12 months;Comunitat Valenciana;Information: Accessing public databases or registers (land registry, business registers, etc.);27.9
Internet users in the last 12 months;Comunitat Valenciana;Information: Accessing information (services, benefits, taxes, etc.);45.3
Internet users in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to obtaining documents;46.3
Internet users in the last 12 months;Comunitat Valenciana;Documents: Requesting an official document or certificate (birth, residence, etc.);37.0
Internet users in the last 12 months;Comunitat Valenciana;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.2
Internet users in the last 12 months;Comunitat Valenciana;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 12 months;Comunitat Valenciana;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Extremadura;Total;767,623
Internet users in the last 12 months;Extremadura;Use of any public authority website or app;75.7
Internet users in the last 12 months;Extremadura;Downloading or printing an official form;41.5
Internet users in the last 12 months;Extremadura;Making an appointment or booking (for an activity, a medical service...);53.7
Internet users in the last 12 months;Extremadura;Submitting own tax return online;33.5
Internet users in the last 12 months;Extremadura;Carrying out some interaction related to accessing information;58.9
Internet users in the last 12 months;Extremadura;Information: Accessing stored personal information (pension, employment record...);51.2
Internet users in the last 12 months;Extremadura;Information: Accessing public databases or registers (land registry, business registers, etc.);27.3
Internet users in the last 12 months;Extremadura;Information: Accessing information (services, benefits, taxes, etc.);41.7
Internet users in the last 12 months;Extremadura;Carrying out some interaction related to obtaining documents;39.0
Internet users in the last 12 months;Extremadura;Documents: Requesting an official document or certificate (birth, residence, etc.);28.9
Internet users in the last 12 months;Extremadura;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.6
Internet users in the last 12 months;Extremadura;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Internet users in the last 12 months;Extremadura;Average number of types of contact with public authorities;3.1
Internet users in the last 12 months;Galicia;Total;1,925,331
Internet users in the last 12 months;Galicia;Use of any public authority website or app;82.0
Internet users in the last 12 months;Galicia;Downloading or printing an official form;45.1
Internet users in the last 12 months;Galicia;Making an appointment or booking (for an activity, a medical service...);61.1
Internet users in the last 12 months;Galicia;Submitting own tax return online;39.5
Internet users in the last 12 months;Galicia;Carrying out some interaction related to accessing information;64.1
Internet users in the last 12 months;Galicia;Information: Accessing stored personal information (pension, employment record...);54.5
Internet users in the last 12 months;Galicia;Information: Accessing public databases or registers (land registry, business registers, etc.);31.4
Internet users in the last 12 months;Galicia;Information: Accessing information (services, benefits, taxes, etc.);47.5
Internet users in the last 12 months;Galicia;Carrying out some interaction related to obtaining documents;43.1
Internet users in the last 12 months;Galicia;Documents: Requesting an official document or certificate (birth, residence, etc.);33.3
Internet users in the last 12 months;Galicia;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.2
Internet users in the last 12 months;Galicia;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.4
Internet users in the last 12 months;Galicia;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Madrid, Comunidad de;Total;5,418,591
Internet users in the last 12 months;Madrid, Comunidad de;Use of any public authority website or app;85.7
Internet users in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;49.2
Internet users in the last 12 months;Madrid, Comunidad de;Making an appointment or booking (for an activity, a medical service...);57.8
Internet users in the last 12 months;Madrid, Comunidad de;Submitting own tax return online;50.9
Internet users in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to accessing information;68.9
Internet users in the last 12 months;Madrid, Comunidad de;Information: Accessing stored personal information (pension, employment record...);59.3
Internet users in the last 12 months;Madrid, Comunidad de;Information: Accessing public databases or registers (land registry, business registers, etc.);33.3
Internet users in the last 12 months;Madrid, Comunidad de;Information: Accessing information (services, benefits, taxes, etc.);54.0
Internet users in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to obtaining documents;50.1
Internet users in the last 12 months;Madrid, Comunidad de;Documents: Requesting an official document or certificate (birth, residence, etc.);40.9
Internet users in the last 12 months;Madrid, Comunidad de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.0
Internet users in the last 12 months;Madrid, Comunidad de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.6
Internet users in the last 12 months;Madrid, Comunidad de;Average number of types of contact with public authorities;3.8
Internet users in the last 12 months;Murcia, Región de;Total;1,179,830
Internet users in the last 12 months;Murcia, Región de;Use of any public authority website or app;78.3
Internet users in the last 12 months;Murcia, Región de;Downloading or printing an official form;40.6
Internet users in the last 12 months;Murcia, Región de;Making an appointment or booking (for an activity, a medical service...);58.8
Internet users in the last 12 months;Murcia, Región de;Submitting own tax return online;35.2
Internet users in the last 12 months;Murcia, Región de;Carrying out some interaction related to accessing information;62.1
Internet users in the last 12 months;Murcia, Región de;Information: Accessing stored personal information (pension, employment record...);53.9
Internet users in the last 12 months;Murcia, Región de;Information: Accessing public databases or registers (land registry, business registers, etc.);24.1
Internet users in the last 12 months;Murcia, Región de;Information: Accessing information (services, benefits, taxes, etc.);45.1
Internet users in the last 12 months;Murcia, Región de;Carrying out some interaction related to obtaining documents;41.4
Internet users in the last 12 months;Murcia, Región de;Documents: Requesting an official document or certificate (birth, residence, etc.);33.2
Internet users in the last 12 months;Murcia, Región de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.2
Internet users in the last 12 months;Murcia, Región de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.5
Internet users in the last 12 months;Murcia, Región de;Average number of types of contact with public authorities;3.2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;504,210
Internet users in the last 12 months;Navarra, Comunidad Foral de;Use of any public authority website or app;80.5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;43.4
Internet users in the last 12 months;Navarra, Comunidad Foral de;Making an appointment or booking (for an activity, a medical service...);51.1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Submitting own tax return online;41.7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to accessing information;65.2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing stored personal information (pension, employment record...);56.5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing public databases or registers (land registry, business registers, etc.);25.5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing information (services, benefits, taxes, etc.);44.1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to obtaining documents;44.2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documents: Requesting an official document or certificate (birth, residence, etc.);35.6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.4
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.4
Internet users in the last 12 months;Navarra, Comunidad Foral de;Average number of types of contact with public authorities;3.3
Internet users in the last 12 months;País Vasco;Total;1,654,418
Internet users in the last 12 months;País Vasco;Use of any public authority website or app;81.5
Internet users in the last 12 months;País Vasco;Downloading or printing an official form;42.6
Internet users in the last 12 months;País Vasco;Making an appointment or booking (for an activity, a medical service...);58.8
Internet users in the last 12 months;País Vasco;Submitting own tax return online;47.2
Internet users in the last 12 months;País Vasco;Carrying out some interaction related to accessing information;63.5
Internet users in the last 12 months;País Vasco;Information: Accessing stored personal information (pension, employment record...);52.2
Internet users in the last 12 months;País Vasco;Information: Accessing public databases or registers (land registry, business registers, etc.);26.7
Internet users in the last 12 months;País Vasco;Information: Accessing information (services, benefits, taxes, etc.);47.4
Internet users in the last 12 months;País Vasco;Carrying out some interaction related to obtaining documents;41.3
Internet users in the last 12 months;País Vasco;Documents: Requesting an official document or certificate (birth, residence, etc.);32.9
Internet users in the last 12 months;País Vasco;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.1
Internet users in the last 12 months;País Vasco;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.5
Internet users in the last 12 months;País Vasco;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Rioja, La;Total;236,859
Internet users in the last 12 months;Rioja, La;Use of any public authority website or app;84.4
Internet users in the last 12 months;Rioja, La;Downloading or printing an official form;42.2
Internet users in the last 12 months;Rioja, La;Making an appointment or booking (for an activity, a medical service...);62.1
Internet users in the last 12 months;Rioja, La;Submitting own tax return online;40.2
Internet users in the last 12 months;Rioja, La;Carrying out some interaction related to accessing information;62.3
Internet users in the last 12 months;Rioja, La;Information: Accessing stored personal information (pension, employment record...);52.5
Internet users in the last 12 months;Rioja, La;Information: Accessing public databases or registers (land registry, business registers, etc.);27.7
Internet users in the last 12 months;Rioja, La;Information: Accessing information (services, benefits, taxes, etc.);46.7
Internet users in the last 12 months;Rioja, La;Carrying out some interaction related to obtaining documents;47.9
Internet users in the last 12 months;Rioja, La;Documents: Requesting an official document or certificate (birth, residence, etc.);36.6
Internet users in the last 12 months;Rioja, La;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.4
Internet users in the last 12 months;Rioja, La;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.9
Internet users in the last 12 months;Rioja, La;Average number of types of contact with public authorities;3.4
Internet users in the last 12 months;Ceuta;Total;65,512
Internet users in the last 12 months;Ceuta;Use of any public authority website or app;80.2
Internet users in the last 12 months;Ceuta;Downloading or printing an official form;39.8
Internet users in the last 12 months;Ceuta;Making an appointment or booking (for an activity, a medical service...);58.7
Internet users in the last 12 months;Ceuta;Submitting own tax return online;39.7
Internet users in the last 12 months;Ceuta;Carrying out some interaction related to accessing information;65.6
Internet users in the last 12 months;Ceuta;Information: Accessing stored personal information (pension, employment record...);56.6
Internet users in the last 12 months;Ceuta;Information: Accessing public databases or registers (land registry, business registers, etc.);28.7
Internet users in the last 12 months;Ceuta;Information: Accessing information (services, benefits, taxes, etc.);55.4
Internet users in the last 12 months;Ceuta;Carrying out some interaction related to obtaining documents;52.4
Internet users in the last 12 months;Ceuta;Documents: Requesting an official document or certificate (birth, residence, etc.);47.4
Internet users in the last 12 months;Ceuta;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);14.6
Internet users in the last 12 months;Ceuta;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.1
Internet users in the last 12 months;Ceuta;Average number of types of contact with public authorities;3.5
Internet users in the last 12 months;Melilla;Total;60,975
Internet users in the last 12 months;Melilla;Use of any public authority website or app;84.0
Internet users in the last 12 months;Melilla;Downloading or printing an official form;50.9
Internet users in the last 12 months;Melilla;Making an appointment or booking (for an activity, a medical service...);60.4
Internet users in the last 12 months;Melilla;Submitting own tax return online;37.2
Internet users in the last 12 months;Melilla;Carrying out some interaction related to accessing information;65.0
Internet users in the last 12 months;Melilla;Information: Accessing stored personal information (pension, employment record...);60.5
Internet users in the last 12 months;Melilla;Information: Accessing public databases or registers (land registry, business registers, etc.);34.3
Internet users in the last 12 months;Melilla;Information: Accessing information (services, benefits, taxes, etc.);46.9
Internet users in the last 12 months;Melilla;Carrying out some interaction related to obtaining documents;68.3
Internet users in the last 12 months;Melilla;Documents: Requesting an official document or certificate (birth, residence, etc.);57.4
Internet users in the last 12 months;Melilla;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.7
Internet users in the last 12 months;Melilla;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);15.8
Internet users in the last 12 months;Melilla;Average number of types of contact with public authorities;3.9
Internet users in the last 3 months;National total;Total;36,718,725
Internet users in the last 3 months;National total;Use of any public authority website or app;82.0
Internet users in the last 3 months;National total;Downloading or printing an official form;44.4
Internet users in the last 3 months;National total;Making an appointment or booking (for an activity, a medical service...);57.8
Internet users in the last 3 months;National total;Submitting own tax return online;42.1
Internet users in the last 3 months;National total;Carrying out some interaction related to accessing information;64.5
Internet users in the last 3 months;National total;Information: Accessing stored personal information (pension, employment record...);55.6
Internet users in the last 3 months;National total;Information: Accessing public databases or registers (land registry, business registers, etc.);29.7
Internet users in the last 3 months;National total;Information: Accessing information (services, benefits, taxes, etc.);48.1
Internet users in the last 3 months;National total;Carrying out some interaction related to obtaining documents;46.2
Internet users in the last 3 months;National total;Documents: Requesting an official document or certificate (birth, residence, etc.);36.2
Internet users in the last 3 months;National total;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.6
Internet users in the last 3 months;National total;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 3 months;National total;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months;Andalucía;Total;6,482,762
Internet users in the last 3 months;Andalucía;Use of any public authority website or app;79.2
Internet users in the last 3 months;Andalucía;Downloading or printing an official form;42.0
Internet users in the last 3 months;Andalucía;Making an appointment or booking (for an activity, a medical service...);58.7
Internet users in the last 3 months;Andalucía;Submitting own tax return online;39.4
Internet users in the last 3 months;Andalucía;Carrying out some interaction related to accessing information;60.9
Internet users in the last 3 months;Andalucía;Information: Accessing stored personal information (pension, employment record...);53.9
Internet users in the last 3 months;Andalucía;Information: Accessing public databases or registers (land registry, business registers, etc.);29.9
Internet users in the last 3 months;Andalucía;Information: Accessing information (services, benefits, taxes, etc.);46.5
Internet users in the last 3 months;Andalucía;Carrying out some interaction related to obtaining documents;46.1
Internet users in the last 3 months;Andalucía;Documents: Requesting an official document or certificate (birth, residence, etc.);35.8
Internet users in the last 3 months;Andalucía;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 3 months;Andalucía;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.5
Internet users in the last 3 months;Andalucía;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Aragón;Total;1,009,813
Internet users in the last 3 months;Aragón;Use of any public authority website or app;79.5
Internet users in the last 3 months;Aragón;Downloading or printing an official form;43.2
Internet users in the last 3 months;Aragón;Making an appointment or booking (for an activity, a medical service...);60.0
Internet users in the last 3 months;Aragón;Submitting own tax return online;38.1
Internet users in the last 3 months;Aragón;Carrying out some interaction related to accessing information;60.6
Internet users in the last 3 months;Aragón;Information: Accessing stored personal information (pension, employment record...);52.0
Internet users in the last 3 months;Aragón;Information: Accessing public databases or registers (land registry, business registers, etc.);29.3
Internet users in the last 3 months;Aragón;Information: Accessing information (services, benefits, taxes, etc.);43.5
Internet users in the last 3 months;Aragón;Carrying out some interaction related to obtaining documents;43.5
Internet users in the last 3 months;Aragón;Documents: Requesting an official document or certificate (birth, residence, etc.);32.5
Internet users in the last 3 months;Aragón;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.1
Internet users in the last 3 months;Aragón;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.0
Internet users in the last 3 months;Aragón;Average number of types of contact with public authorities;3.3
Internet users in the last 3 months;Asturias, Principado de;Total;739,905
Internet users in the last 3 months;Asturias, Principado de;Use of any public authority website or app;77.2
Internet users in the last 3 months;Asturias, Principado de;Downloading or printing an official form;47.9
Internet users in the last 3 months;Asturias, Principado de;Making an appointment or booking (for an activity, a medical service...);51.4
Internet users in the last 3 months;Asturias, Principado de;Submitting own tax return online;42.0
Internet users in the last 3 months;Asturias, Principado de;Carrying out some interaction related to accessing information;63.3
Internet users in the last 3 months;Asturias, Principado de;Information: Accessing stored personal information (pension, employment record...);54.0
Internet users in the last 3 months;Asturias, Principado de;Information: Accessing public databases or registers (land registry, business registers, etc.);28.6
Internet users in the last 3 months;Asturias, Principado de;Information: Accessing information (services, benefits, taxes, etc.);47.4
Internet users in the last 3 months;Asturias, Principado de;Carrying out some interaction related to obtaining documents;39.2
Internet users in the last 3 months;Asturias, Principado de;Documents: Requesting an official document or certificate (birth, residence, etc.);29.4
Internet users in the last 3 months;Asturias, Principado de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.5
Internet users in the last 3 months;Asturias, Principado de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.0
Internet users in the last 3 months;Asturias, Principado de;Average number of types of contact with public authorities;3.3
Internet users in the last 3 months;Balears, Illes;Total;963,517
Internet users in the last 3 months;Balears, Illes;Use of any public authority website or app;84.5
Internet users in the last 3 months;Balears, Illes;Downloading or printing an official form;49.3
Internet users in the last 3 months;Balears, Illes;Making an appointment or booking (for an activity, a medical service...);56.5
Internet users in the last 3 months;Balears, Illes;Submitting own tax return online;39.9
Internet users in the last 3 months;Balears, Illes;Carrying out some interaction related to accessing information;65.4
Internet users in the last 3 months;Balears, Illes;Information: Accessing stored personal information (pension, employment record...);55.7
Internet users in the last 3 months;Balears, Illes;Information: Accessing public databases or registers (land registry, business registers, etc.);27.6
Internet users in the last 3 months;Balears, Illes;Information: Accessing information (services, benefits, taxes, etc.);50.3
Internet users in the last 3 months;Balears, Illes;Carrying out some interaction related to obtaining documents;54.5
Internet users in the last 3 months;Balears, Illes;Documents: Requesting an official document or certificate (birth, residence, etc.);44.4
Internet users in the last 3 months;Balears, Illes;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 3 months;Balears, Illes;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Internet users in the last 3 months;Balears, Illes;Average number of types of contact with public authorities;3.6
Internet users in the last 3 months;Canarias;Total;1,761,353
Internet users in the last 3 months;Canarias;Use of any public authority website or app;86.1
Internet users in the last 3 months;Canarias;Downloading or printing an official form;47.6
Internet users in the last 3 months;Canarias;Making an appointment or booking (for an activity, a medical service...);61.4
Internet users in the last 3 months;Canarias;Submitting own tax return online;41.5
Internet users in the last 3 months;Canarias;Carrying out some interaction related to accessing information;64.8
Internet users in the last 3 months;Canarias;Information: Accessing stored personal information (pension, employment record...);55.4
Internet users in the last 3 months;Canarias;Information: Accessing public databases or registers (land registry, business registers, etc.);30.6
Internet users in the last 3 months;Canarias;Information: Accessing information (services, benefits, taxes, etc.);49.9
Internet users in the last 3 months;Canarias;Carrying out some interaction related to obtaining documents;54.0
Internet users in the last 3 months;Canarias;Documents: Requesting an official document or certificate (birth, residence, etc.);45.6
Internet users in the last 3 months;Canarias;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.0
Internet users in the last 3 months;Canarias;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.9
Internet users in the last 3 months;Canarias;Average number of types of contact with public authorities;3.7
Internet users in the last 3 months;Cantabria;Total;435,593
Internet users in the last 3 months;Cantabria;Use of any public authority website or app;78.7
Internet users in the last 3 months;Cantabria;Downloading or printing an official form;40.4
Internet users in the last 3 months;Cantabria;Making an appointment or booking (for an activity, a medical service...);56.0
Internet users in the last 3 months;Cantabria;Submitting own tax return online;39.9
Internet users in the last 3 months;Cantabria;Carrying out some interaction related to accessing information;58.6
Internet users in the last 3 months;Cantabria;Information: Accessing stored personal information (pension, employment record...);47.5
Internet users in the last 3 months;Cantabria;Information: Accessing public databases or registers (land registry, business registers, etc.);27.5
Internet users in the last 3 months;Cantabria;Information: Accessing information (services, benefits, taxes, etc.);43.9
Internet users in the last 3 months;Cantabria;Carrying out some interaction related to obtaining documents;39.6
Internet users in the last 3 months;Cantabria;Documents: Requesting an official document or certificate (birth, residence, etc.);31.3
Internet users in the last 3 months;Cantabria;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);16.3
Internet users in the last 3 months;Cantabria;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.8
Internet users in the last 3 months;Cantabria;Average number of types of contact with public authorities;3.1
Internet users in the last 3 months;Castilla y León;Total;1,705,075
Internet users in the last 3 months;Castilla y León;Use of any public authority website or app;83.3
Internet users in the last 3 months;Castilla y León;Downloading or printing an official form;45.1
Internet users in the last 3 months;Castilla y León;Making an appointment or booking (for an activity, a medical service...);62.0
Internet users in the last 3 months;Castilla y León;Submitting own tax return online;40.5
Internet users in the last 3 months;Castilla y León;Carrying out some interaction related to accessing information;63.7
Internet users in the last 3 months;Castilla y León;Information: Accessing stored personal information (pension, employment record...);55.2
Internet users in the last 3 months;Castilla y León;Information: Accessing public databases or registers (land registry, business registers, etc.);31.1
Internet users in the last 3 months;Castilla y León;Information: Accessing information (services, benefits, taxes, etc.);46.1
Internet users in the last 3 months;Castilla y León;Carrying out some interaction related to obtaining documents;42.3
Internet users in the last 3 months;Castilla y León;Documents: Requesting an official document or certificate (birth, residence, etc.);32.5
Internet users in the last 3 months;Castilla y León;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.6
Internet users in the last 3 months;Castilla y León;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.3
Internet users in the last 3 months;Castilla y León;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Castilla-La Mancha;Total;1,590,751
Internet users in the last 3 months;Castilla-La Mancha;Use of any public authority website or app;76.8
Internet users in the last 3 months;Castilla-La Mancha;Downloading or printing an official form;40.3
Internet users in the last 3 months;Castilla-La Mancha;Making an appointment or booking (for an activity, a medical service...);56.9
Internet users in the last 3 months;Castilla-La Mancha;Submitting own tax return online;40.3
Internet users in the last 3 months;Castilla-La Mancha;Carrying out some interaction related to accessing information;57.6
Internet users in the last 3 months;Castilla-La Mancha;Information: Accessing stored personal information (pension, employment record...);51.2
Internet users in the last 3 months;Castilla-La Mancha;Information: Accessing public databases or registers (land registry, business registers, etc.);28.0
Internet users in the last 3 months;Castilla-La Mancha;Information: Accessing information (services, benefits, taxes, etc.);45.9
Internet users in the last 3 months;Castilla-La Mancha;Carrying out some interaction related to obtaining documents;44.7
Internet users in the last 3 months;Castilla-La Mancha;Documents: Requesting an official document or certificate (birth, residence, etc.);34.6
Internet users in the last 3 months;Castilla-La Mancha;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);24.7
Internet users in the last 3 months;Castilla-La Mancha;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 3 months;Castilla-La Mancha;Average number of types of contact with public authorities;3.3
Internet users in the last 3 months;Cataluña;Total;6,103,092
Internet users in the last 3 months;Cataluña;Use of any public authority website or app;82.4
Internet users in the last 3 months;Cataluña;Downloading or printing an official form;42.1
Internet users in the last 3 months;Cataluña;Making an appointment or booking (for an activity, a medical service...);55.1
Internet users in the last 3 months;Cataluña;Submitting own tax return online;42.5
Internet users in the last 3 months;Cataluña;Carrying out some interaction related to accessing information;67.5
Internet users in the last 3 months;Cataluña;Information: Accessing stored personal information (pension, employment record...);57.4
Internet users in the last 3 months;Cataluña;Information: Accessing public databases or registers (land registry, business registers, etc.);29.7
Internet users in the last 3 months;Cataluña;Information: Accessing information (services, benefits, taxes, etc.);49.8
Internet users in the last 3 months;Cataluña;Carrying out some interaction related to obtaining documents;46.1
Internet users in the last 3 months;Cataluña;Documents: Requesting an official document or certificate (birth, residence, etc.);34.1
Internet users in the last 3 months;Cataluña;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.5
Internet users in the last 3 months;Cataluña;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.1
Internet users in the last 3 months;Cataluña;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Comunitat Valenciana;Total;4,163,969
Internet users in the last 3 months;Comunitat Valenciana;Use of any public authority website or app;83.6
Internet users in the last 3 months;Comunitat Valenciana;Downloading or printing an official form;46.1
Internet users in the last 3 months;Comunitat Valenciana;Making an appointment or booking (for an activity, a medical service...);56.6
Internet users in the last 3 months;Comunitat Valenciana;Submitting own tax return online;40.0
Internet users in the last 3 months;Comunitat Valenciana;Carrying out some interaction related to accessing information;65.8
Internet users in the last 3 months;Comunitat Valenciana;Information: Accessing stored personal information (pension, employment record...);57.1
Internet users in the last 3 months;Comunitat Valenciana;Information: Accessing public databases or registers (land registry, business registers, etc.);27.9
Internet users in the last 3 months;Comunitat Valenciana;Information: Accessing information (services, benefits, taxes, etc.);45.3
Internet users in the last 3 months;Comunitat Valenciana;Carrying out some interaction related to obtaining documents;46.3
Internet users in the last 3 months;Comunitat Valenciana;Documents: Requesting an official document or certificate (birth, residence, etc.);37.0
Internet users in the last 3 months;Comunitat Valenciana;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.2
Internet users in the last 3 months;Comunitat Valenciana;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 3 months;Comunitat Valenciana;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Extremadura;Total;764,100
Internet users in the last 3 months;Extremadura;Use of any public authority website or app;76.0
Internet users in the last 3 months;Extremadura;Downloading or printing an official form;41.7
Internet users in the last 3 months;Extremadura;Making an appointment or booking (for an activity, a medical service...);54.0
Internet users in the last 3 months;Extremadura;Submitting own tax return online;33.7
Internet users in the last 3 months;Extremadura;Carrying out some interaction related to accessing information;59.2
Internet users in the last 3 months;Extremadura;Information: Accessing stored personal information (pension, employment record...);51.4
Internet users in the last 3 months;Extremadura;Information: Accessing public databases or registers (land registry, business registers, etc.);27.4
Internet users in the last 3 months;Extremadura;Information: Accessing information (services, benefits, taxes, etc.);41.9
Internet users in the last 3 months;Extremadura;Carrying out some interaction related to obtaining documents;39.2
Internet users in the last 3 months;Extremadura;Documents: Requesting an official document or certificate (birth, residence, etc.);29.1
Internet users in the last 3 months;Extremadura;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);22.7
Internet users in the last 3 months;Extremadura;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.0
Internet users in the last 3 months;Extremadura;Average number of types of contact with public authorities;3.1
Internet users in the last 3 months;Galicia;Total;1,904,146
Internet users in the last 3 months;Galicia;Use of any public authority website or app;82.7
Internet users in the last 3 months;Galicia;Downloading or printing an official form;45.6
Internet users in the last 3 months;Galicia;Making an appointment or booking (for an activity, a medical service...);61.6
Internet users in the last 3 months;Galicia;Submitting own tax return online;39.9
Internet users in the last 3 months;Galicia;Carrying out some interaction related to accessing information;64.6
Internet users in the last 3 months;Galicia;Information: Accessing stored personal information (pension, employment record...);55.1
Internet users in the last 3 months;Galicia;Information: Accessing public databases or registers (land registry, business registers, etc.);31.6
Internet users in the last 3 months;Galicia;Information: Accessing information (services, benefits, taxes, etc.);48.1
Internet users in the last 3 months;Galicia;Carrying out some interaction related to obtaining documents;43.3
Internet users in the last 3 months;Galicia;Documents: Requesting an official document or certificate (birth, residence, etc.);33.5
Internet users in the last 3 months;Galicia;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);21.3
Internet users in the last 3 months;Galicia;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.4
Internet users in the last 3 months;Galicia;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Madrid, Comunidad de;Total;5,401,166
Internet users in the last 3 months;Madrid, Comunidad de;Use of any public authority website or app;85.9
Internet users in the last 3 months;Madrid, Comunidad de;Downloading or printing an official form;49.4
Internet users in the last 3 months;Madrid, Comunidad de;Making an appointment or booking (for an activity, a medical service...);58.0
Internet users in the last 3 months;Madrid, Comunidad de;Submitting own tax return online;51.1
Internet users in the last 3 months;Madrid, Comunidad de;Carrying out some interaction related to accessing information;69.1
Internet users in the last 3 months;Madrid, Comunidad de;Information: Accessing stored personal information (pension, employment record...);59.5
Internet users in the last 3 months;Madrid, Comunidad de;Information: Accessing public databases or registers (land registry, business registers, etc.);33.3
Internet users in the last 3 months;Madrid, Comunidad de;Information: Accessing information (services, benefits, taxes, etc.);54.2
Internet users in the last 3 months;Madrid, Comunidad de;Carrying out some interaction related to obtaining documents;50.2
Internet users in the last 3 months;Madrid, Comunidad de;Documents: Requesting an official document or certificate (birth, residence, etc.);41.0
Internet users in the last 3 months;Madrid, Comunidad de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.1
Internet users in the last 3 months;Madrid, Comunidad de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.6
Internet users in the last 3 months;Madrid, Comunidad de;Average number of types of contact with public authorities;3.8
Internet users in the last 3 months;Murcia, Región de;Total;1,178,230
Internet users in the last 3 months;Murcia, Región de;Use of any public authority website or app;78.4
Internet users in the last 3 months;Murcia, Región de;Downloading or printing an official form;40.7
Internet users in the last 3 months;Murcia, Región de;Making an appointment or booking (for an activity, a medical service...);58.9
Internet users in the last 3 months;Murcia, Región de;Submitting own tax return online;35.2
Internet users in the last 3 months;Murcia, Región de;Carrying out some interaction related to accessing information;62.1
Internet users in the last 3 months;Murcia, Región de;Information: Accessing stored personal information (pension, employment record...);54.0
Internet users in the last 3 months;Murcia, Región de;Information: Accessing public databases or registers (land registry, business registers, etc.);24.2
Internet users in the last 3 months;Murcia, Región de;Information: Accessing information (services, benefits, taxes, etc.);45.2
Internet users in the last 3 months;Murcia, Región de;Carrying out some interaction related to obtaining documents;41.5
Internet users in the last 3 months;Murcia, Región de;Documents: Requesting an official document or certificate (birth, residence, etc.);33.2
Internet users in the last 3 months;Murcia, Región de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.2
Internet users in the last 3 months;Murcia, Región de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.5
Internet users in the last 3 months;Murcia, Región de;Average number of types of contact with public authorities;3.2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;503,477
Internet users in the last 3 months;Navarra, Comunidad Foral de;Use of any public authority website or app;80.7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Downloading or printing an official form;43.5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Making an appointment or booking (for an activity, a medical service...);51.1
Internet users in the last 3 months;Navarra, Comunidad Foral de;Submitting own tax return online;41.8
Internet users in the last 3 months;Navarra, Comunidad Foral de;Carrying out some interaction related to accessing information;65.3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Accessing stored personal information (pension, employment record...);56.5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Accessing public databases or registers (land registry, business registers, etc.);25.5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Accessing information (services, benefits, taxes, etc.);44.1
Internet users in the last 3 months;Navarra, Comunidad Foral de;Carrying out some interaction related to obtaining documents;44.3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documents: Requesting an official document or certificate (birth, residence, etc.);35.6
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.4
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.4
Internet users in the last 3 months;Navarra, Comunidad Foral de;Average number of types of contact with public authorities;3.3
Internet users in the last 3 months;País Vasco;Total;1,648,633
Internet users in the last 3 months;País Vasco;Use of any public authority website or app;81.7
Internet users in the last 3 months;País Vasco;Downloading or printing an official form;42.7
Internet users in the last 3 months;País Vasco;Making an appointment or booking (for an activity, a medical service...);58.9
Internet users in the last 3 months;País Vasco;Submitting own tax return online;47.3
Internet users in the last 3 months;País Vasco;Carrying out some interaction related to accessing information;63.6
Internet users in the last 3 months;País Vasco;Information: Accessing stored personal information (pension, employment record...);52.3
Internet users in the last 3 months;País Vasco;Information: Accessing public databases or registers (land registry, business registers, etc.);26.8
Internet users in the last 3 months;País Vasco;Information: Accessing information (services, benefits, taxes, etc.);47.4
Internet users in the last 3 months;País Vasco;Carrying out some interaction related to obtaining documents;41.4
Internet users in the last 3 months;País Vasco;Documents: Requesting an official document or certificate (birth, residence, etc.);33.0
Internet users in the last 3 months;País Vasco;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);19.2
Internet users in the last 3 months;País Vasco;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Internet users in the last 3 months;País Vasco;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Rioja, La;Total;236,656
Internet users in the last 3 months;Rioja, La;Use of any public authority website or app;84.4
Internet users in the last 3 months;Rioja, La;Downloading or printing an official form;42.2
Internet users in the last 3 months;Rioja, La;Making an appointment or booking (for an activity, a medical service...);62.2
Internet users in the last 3 months;Rioja, La;Submitting own tax return online;40.2
Internet users in the last 3 months;Rioja, La;Carrying out some interaction related to accessing information;62.4
Internet users in the last 3 months;Rioja, La;Information: Accessing stored personal information (pension, employment record...);52.5
Internet users in the last 3 months;Rioja, La;Information: Accessing public databases or registers (land registry, business registers, etc.);27.7
Internet users in the last 3 months;Rioja, La;Information: Accessing information (services, benefits, taxes, etc.);46.8
Internet users in the last 3 months;Rioja, La;Carrying out some interaction related to obtaining documents;48.0
Internet users in the last 3 months;Rioja, La;Documents: Requesting an official document or certificate (birth, residence, etc.);36.6
Internet users in the last 3 months;Rioja, La;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.4
Internet users in the last 3 months;Rioja, La;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.9
Internet users in the last 3 months;Rioja, La;Average number of types of contact with public authorities;3.4
Internet users in the last 3 months;Ceuta;Total;65,512
Internet users in the last 3 months;Ceuta;Use of any public authority website or app;80.2
Internet users in the last 3 months;Ceuta;Downloading or printing an official form;39.8
Internet users in the last 3 months;Ceuta;Making an appointment or booking (for an activity, a medical service...);58.7
Internet users in the last 3 months;Ceuta;Submitting own tax return online;39.7
Internet users in the last 3 months;Ceuta;Carrying out some interaction related to accessing information;65.6
Internet users in the last 3 months;Ceuta;Information: Accessing stored personal information (pension, employment record...);56.6
Internet users in the last 3 months;Ceuta;Information: Accessing public databases or registers (land registry, business registers, etc.);28.7
Internet users in the last 3 months;Ceuta;Information: Accessing information (services, benefits, taxes, etc.);55.4
Internet users in the last 3 months;Ceuta;Carrying out some interaction related to obtaining documents;52.4
Internet users in the last 3 months;Ceuta;Documents: Requesting an official document or certificate (birth, residence, etc.);47.4
Internet users in the last 3 months;Ceuta;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);14.6
Internet users in the last 3 months;Ceuta;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);6.1
Internet users in the last 3 months;Ceuta;Average number of types of contact with public authorities;3.5
Internet users in the last 3 months;Melilla;Total;60,975
Internet users in the last 3 months;Melilla;Use of any public authority website or app;84.0
Internet users in the last 3 months;Melilla;Downloading or printing an official form;50.9
Internet users in the last 3 months;Melilla;Making an appointment or booking (for an activity, a medical service...);60.4
Internet users in the last 3 months;Melilla;Submitting own tax return online;37.2
Internet users in the last 3 months;Melilla;Carrying out some interaction related to accessing information;65.0
Internet users in the last 3 months;Melilla;Information: Accessing stored personal information (pension, employment record...);60.5
Internet users in the last 3 months;Melilla;Information: Accessing public databases or registers (land registry, business registers, etc.);34.3
Internet users in the last 3 months;Melilla;Information: Accessing information (services, benefits, taxes, etc.);46.9
Internet users in the last 3 months;Melilla;Carrying out some interaction related to obtaining documents;68.3
Internet users in the last 3 months;Melilla;Documents: Requesting an official document or certificate (birth, residence, etc.);57.4
Internet users in the last 3 months;Melilla;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.7
Internet users in the last 3 months;Melilla;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);15.8
Internet users in the last 3 months;Melilla;Average number of types of contact with public authorities;3.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Total;30,129,517
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Downloading or printing an official form;54.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Making an appointment or booking (for an activity, a medical service...);70.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Submitting own tax return online;51.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Carrying out some interaction related to accessing information;78.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing stored personal information (pension, employment record...);67.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing public databases or registers (land registry, business registers, etc.);36.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Carrying out some interaction related to obtaining documents;56.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;National total;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Total;5,135,992
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Downloading or printing an official form;53.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Making an appointment or booking (for an activity, a medical service...);74.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Submitting own tax return online;49.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Carrying out some interaction related to accessing information;76.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing stored personal information (pension, employment record...);68.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing public databases or registers (land registry, business registers, etc.);37.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Carrying out some interaction related to obtaining documents;58.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Requesting an official document or certificate (birth, residence, etc.);45.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);31.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Andalucía;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Total;802,524
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Downloading or printing an official form;54.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Making an appointment or booking (for an activity, a medical service...);75.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Submitting own tax return online;48.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Carrying out some interaction related to accessing information;76.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing stored personal information (pension, employment record...);65.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing public databases or registers (land registry, business registers, etc.);36.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing information (services, benefits, taxes, etc.);54.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Carrying out some interaction related to obtaining documents;54.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Requesting an official document or certificate (birth, residence, etc.);40.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Aragón;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Total;575,162
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Downloading or printing an official form;61.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Making an appointment or booking (for an activity, a medical service...);66.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Submitting own tax return online;54.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Carrying out some interaction related to accessing information;82.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing stored personal information (pension, employment record...);69.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing public databases or registers (land registry, business registers, etc.);37.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing information (services, benefits, taxes, etc.);61.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Carrying out some interaction related to obtaining documents;50.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Requesting an official document or certificate (birth, residence, etc.);38.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Total;813,714
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Downloading or printing an official form;58.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Making an appointment or booking (for an activity, a medical service...);66.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Submitting own tax return online;47.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Carrying out some interaction related to accessing information;77.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing stored personal information (pension, employment record...);65.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing public databases or registers (land registry, business registers, etc.);32.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing information (services, benefits, taxes, etc.);59.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Carrying out some interaction related to obtaining documents;64.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Requesting an official document or certificate (birth, residence, etc.);52.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Balears, Illes;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Total;1,515,795
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Downloading or printing an official form;55.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Making an appointment or booking (for an activity, a medical service...);71.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Submitting own tax return online;48.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Carrying out some interaction related to accessing information;75.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing stored personal information (pension, employment record...);64.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing public databases or registers (land registry, business registers, etc.);35.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing information (services, benefits, taxes, etc.);58.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Carrying out some interaction related to obtaining documents;62.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Requesting an official document or certificate (birth, residence, etc.);53.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Canarias;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Total;343,367
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Downloading or printing an official form;51.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Making an appointment or booking (for an activity, a medical service...);71.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Submitting own tax return online;50.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Carrying out some interaction related to accessing information;74.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing stored personal information (pension, employment record...);60.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing public databases or registers (land registry, business registers, etc.);34.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing information (services, benefits, taxes, etc.);55.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Carrying out some interaction related to obtaining documents;50.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Requesting an official document or certificate (birth, residence, etc.);39.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cantabria;Average number of types of contact with public authorities;3.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Total;1,423,888
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Downloading or printing an official form;54.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Making an appointment or booking (for an activity, a medical service...);74.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Submitting own tax return online;48.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Carrying out some interaction related to accessing information;76.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing stored personal information (pension, employment record...);66.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing public databases or registers (land registry, business registers, etc.);37.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing information (services, benefits, taxes, etc.);55.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Carrying out some interaction related to obtaining documents;50.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Requesting an official document or certificate (birth, residence, etc.);38.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla y León;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Total;1,221,439
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;52.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Making an appointment or booking (for an activity, a medical service...);74.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Submitting own tax return online;52.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to accessing information;75.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing stored personal information (pension, employment record...);66.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing public databases or registers (land registry, business registers, etc.);36.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing information (services, benefits, taxes, etc.);59.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to obtaining documents;58.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Requesting an official document or certificate (birth, residence, etc.);45.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Total;5,034,565
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Downloading or printing an official form;51.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Making an appointment or booking (for an activity, a medical service...);66.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Submitting own tax return online;51.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Carrying out some interaction related to accessing information;82.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing stored personal information (pension, employment record...);69.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing public databases or registers (land registry, business registers, etc.);36.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing information (services, benefits, taxes, etc.);60.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Carrying out some interaction related to obtaining documents;55.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Requesting an official document or certificate (birth, residence, etc.);41.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Cataluña;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Total;3,479,387
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;55.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Making an appointment or booking (for an activity, a medical service...);67.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Submitting own tax return online;47.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to accessing information;78.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing stored personal information (pension, employment record...);68.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing public databases or registers (land registry, business registers, etc.);33.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing information (services, benefits, taxes, etc.);54.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to obtaining documents;55.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Total;581,075
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Downloading or printing an official form;54.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Making an appointment or booking (for an activity, a medical service...);71.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Submitting own tax return online;44.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Carrying out some interaction related to accessing information;77.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing stored personal information (pension, employment record...);67.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing public databases or registers (land registry, business registers, etc.);36.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing information (services, benefits, taxes, etc.);55.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Carrying out some interaction related to obtaining documents;51.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Requesting an official document or certificate (birth, residence, etc.);38.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Extremadura;Average number of types of contact with public authorities;4.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Total;1,579,355
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Downloading or printing an official form;55.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Making an appointment or booking (for an activity, a medical service...);74.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Submitting own tax return online;48.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Carrying out some interaction related to accessing information;78.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing stored personal information (pension, employment record...);66.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing public databases or registers (land registry, business registers, etc.);38.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing information (services, benefits, taxes, etc.);58.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Carrying out some interaction related to obtaining documents;52.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Requesting an official document or certificate (birth, residence, etc.);40.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Galicia;Average number of types of contact with public authorities;4.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Total;4,641,465
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;57.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Making an appointment or booking (for an activity, a medical service...);67.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Submitting own tax return online;59.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to accessing information;80.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing stored personal information (pension, employment record...);69.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing public databases or registers (land registry, business registers, etc.);38.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing information (services, benefits, taxes, etc.);63.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to obtaining documents;58.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Requesting an official document or certificate (birth, residence, etc.);47.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Average number of types of contact with public authorities;4.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Total;924,172
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Downloading or printing an official form;51.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Making an appointment or booking (for an activity, a medical service...);75.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Submitting own tax return online;44.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Carrying out some interaction related to accessing information;79.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing stored personal information (pension, employment record...);68.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing public databases or registers (land registry, business registers, etc.);30.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing information (services, benefits, taxes, etc.);57.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Carrying out some interaction related to obtaining documents;52.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Requesting an official document or certificate (birth, residence, etc.);42.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Total;406,066
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;53.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Making an appointment or booking (for an activity, a medical service...);63.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Submitting own tax return online;51.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to accessing information;80.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing stored personal information (pension, employment record...);70.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing public databases or registers (land registry, business registers, etc.);31.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing information (services, benefits, taxes, etc.);54.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to obtaining documents;54.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Requesting an official document or certificate (birth, residence, etc.);44.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Total;1,347,998
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Downloading or printing an official form;52.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Making an appointment or booking (for an activity, a medical service...);72.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Submitting own tax return online;57.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Carrying out some interaction related to accessing information;77.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing stored personal information (pension, employment record...);64.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing public databases or registers (land registry, business registers, etc.);32.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing information (services, benefits, taxes, etc.);58.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Carrying out some interaction related to obtaining documents;50.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Requesting an official document or certificate (birth, residence, etc.);40.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;País Vasco;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Total;199,793
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Downloading or printing an official form;50.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Making an appointment or booking (for an activity, a medical service...);73.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Submitting own tax return online;47.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Carrying out some interaction related to accessing information;73.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing stored personal information (pension, employment record...);62.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing public databases or registers (land registry, business registers, etc.);32.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing information (services, benefits, taxes, etc.);55.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Requesting an official document or certificate (birth, residence, etc.);43.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Rioja, La;Average number of types of contact with public authorities;4.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Total;52,555
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Downloading or printing an official form;49.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Making an appointment or booking (for an activity, a medical service...);73.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Submitting own tax return online;49.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Carrying out some interaction related to accessing information;81.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing stored personal information (pension, employment record...);70.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing public databases or registers (land registry, business registers, etc.);35.7
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing information (services, benefits, taxes, etc.);69.1
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Carrying out some interaction related to obtaining documents;65.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Requesting an official document or certificate (birth, residence, etc.);59.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.2
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Ceuta;Average number of types of contact with public authorities;4.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Total;51,204
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Use of any public authority website or app;100.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Downloading or printing an official form;60.6
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Making an appointment or booking (for an activity, a medical service...);72.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Submitting own tax return online;44.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Carrying out some interaction related to accessing information;77.4
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing stored personal information (pension, employment record...);72.0
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing public databases or registers (land registry, business registers, etc.);40.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing information (services, benefits, taxes, etc.);55.9
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Carrying out some interaction related to obtaining documents;81.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Requesting an official document or certificate (birth, residence, etc.);68.3
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);36.5
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);18.8
Internet users in the last 12 months who have used a public authority website or app in the last 12 months;Melilla;Average number of types of contact with public authorities;4.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Total;30,108,292
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Downloading or printing an official form;54.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Making an appointment or booking (for an activity, a medical service...);70.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Submitting own tax return online;51.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Carrying out some interaction related to accessing information;78.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing stored personal information (pension, employment record...);67.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing public databases or registers (land registry, business registers, etc.);36.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Carrying out some interaction related to obtaining documents;56.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;National total;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Total;5,135,992
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Downloading or printing an official form;53.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Making an appointment or booking (for an activity, a medical service...);74.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Submitting own tax return online;49.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Carrying out some interaction related to accessing information;76.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing stored personal information (pension, employment record...);68.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing public databases or registers (land registry, business registers, etc.);37.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Information: Accessing information (services, benefits, taxes, etc.);58.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Carrying out some interaction related to obtaining documents;58.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Requesting an official document or certificate (birth, residence, etc.);45.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);31.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Andalucía;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Total;802,524
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Downloading or printing an official form;54.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Making an appointment or booking (for an activity, a medical service...);75.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Submitting own tax return online;48.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Carrying out some interaction related to accessing information;76.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing stored personal information (pension, employment record...);65.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing public databases or registers (land registry, business registers, etc.);36.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Information: Accessing information (services, benefits, taxes, etc.);54.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Carrying out some interaction related to obtaining documents;54.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Requesting an official document or certificate (birth, residence, etc.);40.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Aragón;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Total;570,848
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Downloading or printing an official form;62.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Making an appointment or booking (for an activity, a medical service...);66.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Submitting own tax return online;54.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Carrying out some interaction related to accessing information;82.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing stored personal information (pension, employment record...);70.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing public databases or registers (land registry, business registers, etc.);37.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Information: Accessing information (services, benefits, taxes, etc.);61.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Carrying out some interaction related to obtaining documents;50.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Requesting an official document or certificate (birth, residence, etc.);38.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Asturias, Principado de;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Total;813,714
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Downloading or printing an official form;58.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Making an appointment or booking (for an activity, a medical service...);66.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Submitting own tax return online;47.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Carrying out some interaction related to accessing information;77.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing stored personal information (pension, employment record...);65.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing public databases or registers (land registry, business registers, etc.);32.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Information: Accessing information (services, benefits, taxes, etc.);59.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Carrying out some interaction related to obtaining documents;64.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Requesting an official document or certificate (birth, residence, etc.);52.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);30.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Balears, Illes;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Total;1,515,795
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Downloading or printing an official form;55.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Making an appointment or booking (for an activity, a medical service...);71.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Submitting own tax return online;48.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Carrying out some interaction related to accessing information;75.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing stored personal information (pension, employment record...);64.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing public databases or registers (land registry, business registers, etc.);35.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Information: Accessing information (services, benefits, taxes, etc.);58.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Carrying out some interaction related to obtaining documents;62.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Requesting an official document or certificate (birth, residence, etc.);53.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Canarias;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Total;342,677
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Downloading or printing an official form;51.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Making an appointment or booking (for an activity, a medical service...);71.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Submitting own tax return online;50.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Carrying out some interaction related to accessing information;74.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing stored personal information (pension, employment record...);60.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing public databases or registers (land registry, business registers, etc.);35.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Information: Accessing information (services, benefits, taxes, etc.);55.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Carrying out some interaction related to obtaining documents;50.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Requesting an official document or certificate (birth, residence, etc.);39.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);20.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cantabria;Average number of types of contact with public authorities;3.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Total;1,420,040
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Downloading or printing an official form;54.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Making an appointment or booking (for an activity, a medical service...);74.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Submitting own tax return online;48.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Carrying out some interaction related to accessing information;76.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing stored personal information (pension, employment record...);66.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing public databases or registers (land registry, business registers, etc.);37.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Information: Accessing information (services, benefits, taxes, etc.);55.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Carrying out some interaction related to obtaining documents;50.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Requesting an official document or certificate (birth, residence, etc.);39.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla y León;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Total;1,221,439
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;52.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Making an appointment or booking (for an activity, a medical service...);74.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Submitting own tax return online;52.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to accessing information;75.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing stored personal information (pension, employment record...);66.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing public databases or registers (land registry, business registers, etc.);36.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Information: Accessing information (services, benefits, taxes, etc.);59.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Carrying out some interaction related to obtaining documents;58.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Requesting an official document or certificate (birth, residence, etc.);45.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Castilla-La Mancha;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Total;5,029,914
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Downloading or printing an official form;51.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Making an appointment or booking (for an activity, a medical service...);66.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Submitting own tax return online;51.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Carrying out some interaction related to accessing information;81.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing stored personal information (pension, employment record...);69.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing public databases or registers (land registry, business registers, etc.);36.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Information: Accessing information (services, benefits, taxes, etc.);60.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Carrying out some interaction related to obtaining documents;55.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Requesting an official document or certificate (birth, residence, etc.);41.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);28.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Cataluña;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Total;3,479,387
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;55.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Making an appointment or booking (for an activity, a medical service...);67.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Submitting own tax return online;47.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to accessing information;78.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing stored personal information (pension, employment record...);68.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing public databases or registers (land registry, business registers, etc.);33.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Information: Accessing information (services, benefits, taxes, etc.);54.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Carrying out some interaction related to obtaining documents;55.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Requesting an official document or certificate (birth, residence, etc.);44.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);27.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);12.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Comunitat Valenciana;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Total;581,075
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Downloading or printing an official form;54.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Making an appointment or booking (for an activity, a medical service...);71.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Submitting own tax return online;44.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Carrying out some interaction related to accessing information;77.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing stored personal information (pension, employment record...);67.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing public databases or registers (land registry, business registers, etc.);36.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Information: Accessing information (services, benefits, taxes, etc.);55.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Carrying out some interaction related to obtaining documents;51.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Requesting an official document or certificate (birth, residence, etc.);38.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Extremadura;Average number of types of contact with public authorities;4.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Total;1,574,580
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Downloading or printing an official form;55.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Making an appointment or booking (for an activity, a medical service...);74.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Submitting own tax return online;48.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Carrying out some interaction related to accessing information;78.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing stored personal information (pension, employment record...);66.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing public databases or registers (land registry, business registers, etc.);38.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Information: Accessing information (services, benefits, taxes, etc.);58.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Carrying out some interaction related to obtaining documents;52.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Requesting an official document or certificate (birth, residence, etc.);40.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);9.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Galicia;Average number of types of contact with public authorities;4.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Total;4,639,976
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;57.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Making an appointment or booking (for an activity, a medical service...);67.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Submitting own tax return online;59.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to accessing information;80.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing stored personal information (pension, employment record...);69.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing public databases or registers (land registry, business registers, etc.);38.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Information: Accessing information (services, benefits, taxes, etc.);63.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Carrying out some interaction related to obtaining documents;58.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Requesting an official document or certificate (birth, residence, etc.);47.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Madrid, Comunidad de;Average number of types of contact with public authorities;4.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Total;924,172
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Downloading or printing an official form;51.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Making an appointment or booking (for an activity, a medical service...);75.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Submitting own tax return online;44.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Carrying out some interaction related to accessing information;79.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing stored personal information (pension, employment record...);68.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing public databases or registers (land registry, business registers, etc.);30.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Information: Accessing information (services, benefits, taxes, etc.);57.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Carrying out some interaction related to obtaining documents;52.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Requesting an official document or certificate (birth, residence, etc.);42.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);29.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Murcia, Región de;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Total;406,066
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;53.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Making an appointment or booking (for an activity, a medical service...);63.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Submitting own tax return online;51.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to accessing information;80.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing stored personal information (pension, employment record...);70.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing public databases or registers (land registry, business registers, etc.);31.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Information: Accessing information (services, benefits, taxes, etc.);54.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Carrying out some interaction related to obtaining documents;54.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Requesting an official document or certificate (birth, residence, etc.);44.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);25.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);11.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Navarra, Comunidad Foral de;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Total;1,346,540
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Downloading or printing an official form;52.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Making an appointment or booking (for an activity, a medical service...);72.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Submitting own tax return online;57.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Carrying out some interaction related to accessing information;77.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing stored personal information (pension, employment record...);64.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing public databases or registers (land registry, business registers, etc.);32.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Information: Accessing information (services, benefits, taxes, etc.);58.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Carrying out some interaction related to obtaining documents;50.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Requesting an official document or certificate (birth, residence, etc.);40.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);23.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);10.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;País Vasco;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Total;199,793
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Downloading or printing an official form;50.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Making an appointment or booking (for an activity, a medical service...);73.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Submitting own tax return online;47.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Carrying out some interaction related to accessing information;73.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing stored personal information (pension, employment record...);62.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing public databases or registers (land registry, business registers, etc.);32.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Information: Accessing information (services, benefits, taxes, etc.);55.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Carrying out some interaction related to obtaining documents;56.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Requesting an official document or certificate (birth, residence, etc.);43.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);32.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);8.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Rioja, La;Average number of types of contact with public authorities;4.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Total;52,555
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Downloading or printing an official form;49.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Making an appointment or booking (for an activity, a medical service...);73.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Submitting own tax return online;49.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Carrying out some interaction related to accessing information;81.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing stored personal information (pension, employment record...);70.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing public databases or registers (land registry, business registers, etc.);35.7
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Information: Accessing information (services, benefits, taxes, etc.);69.1
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Carrying out some interaction related to obtaining documents;65.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Requesting an official document or certificate (birth, residence, etc.);59.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);18.2
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);7.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Ceuta;Average number of types of contact with public authorities;4.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Total;51,204
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Use of any public authority website or app;100.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Downloading or printing an official form;60.6
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Making an appointment or booking (for an activity, a medical service...);72.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Submitting own tax return online;44.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Carrying out some interaction related to accessing information;77.4
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing stored personal information (pension, employment record...);72.0
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing public databases or registers (land registry, business registers, etc.);40.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Information: Accessing information (services, benefits, taxes, etc.);55.9
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Carrying out some interaction related to obtaining documents;81.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Requesting an official document or certificate (birth, residence, etc.);68.3
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Applying for benefits or entitlements (pension, unemployment, etc.);36.5
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Documents: Other requests, claims or complaints (police reports, legal claims, etc.);18.8
Internet users in the last 3 months who have used a public authority website or app in the last 12 months;Melilla;Average number of types of contact with public authorities;4.7