Autonomous community Grade of satisfaction Periodo Total National Total From 0 to 4 2023 7,3 National Total From 0 to 4 2018 6,4 National Total From 0 to 4 2013 10,1 National Total From 5 to 6 2023 20,9 National Total From 5 to 6 2018 20,4 National Total From 5 to 6 2013 26,4 National Total From 7 to 8 2023 46,8 National Total From 7 to 8 2018 47,6 National Total From 7 to 8 2013 44,2 National Total From 9 to 10 2023 25,1 National Total From 9 to 10 2018 25,6 National Total From 9 to 10 2013 19,4 National Total Average satisfaction 2023 7,3 National Total Average satisfaction 2018 7,3 National Total Average satisfaction 2013 6,9 01 Andalucía From 0 to 4 2023 7,3 01 Andalucía From 0 to 4 2018 7,9 01 Andalucía From 0 to 4 2013 10,2 01 Andalucía From 5 to 6 2023 19,9 01 Andalucía From 5 to 6 2018 23,8 01 Andalucía From 5 to 6 2013 24,9 01 Andalucía From 7 to 8 2023 44,7 01 Andalucía From 7 to 8 2018 45,9 01 Andalucía From 7 to 8 2013 42,1 01 Andalucía From 9 to 10 2023 28,1 01 Andalucía From 9 to 10 2018 22,5 01 Andalucía From 9 to 10 2013 22,7 01 Andalucía Average satisfaction 2023 7,3 01 Andalucía Average satisfaction 2018 7,1 01 Andalucía Average satisfaction 2013 7 02 Aragón From 0 to 4 2023 7,9 02 Aragón From 0 to 4 2018 4 02 Aragón From 0 to 4 2013 10,1 02 Aragón From 5 to 6 2023 18,2 02 Aragón From 5 to 6 2018 15,7 02 Aragón From 5 to 6 2013 23,5 02 Aragón From 7 to 8 2023 48,7 02 Aragón From 7 to 8 2018 49,4 02 Aragón From 7 to 8 2013 45,5 02 Aragón From 9 to 10 2023 25,2 02 Aragón From 9 to 10 2018 31 02 Aragón From 9 to 10 2013 20,8 02 Aragón Average satisfaction 2023 7,3 02 Aragón Average satisfaction 2018 7,7 02 Aragón Average satisfaction 2013 7 03 Asturias, Principado de From 0 to 4 2023 8,5 03 Asturias, Principado de From 0 to 4 2018 7,5 03 Asturias, Principado de From 0 to 4 2013 8,4 03 Asturias, Principado de From 5 to 6 2023 21,6 03 Asturias, Principado de From 5 to 6 2018 17,9 03 Asturias, Principado de From 5 to 6 2013 25,9 03 Asturias, Principado de From 7 to 8 2023 45,9 03 Asturias, Principado de From 7 to 8 2018 50,2 03 Asturias, Principado de From 7 to 8 2013 47,4 03 Asturias, Principado de From 9 to 10 2023 24,1 03 Asturias, Principado de From 9 to 10 2018 24,4 03 Asturias, Principado de From 9 to 10 2013 18,4 03 Asturias, Principado de Average satisfaction 2023 7,2 03 Asturias, Principado de Average satisfaction 2018 7,3 03 Asturias, Principado de Average satisfaction 2013 6,9 04 Balears, Illes From 0 to 4 2023 7,1 04 Balears, Illes From 0 to 4 2018 3,7 04 Balears, Illes From 0 to 4 2013 5,5 04 Balears, Illes From 5 to 6 2023 17,2 04 Balears, Illes From 5 to 6 2018 18,3 04 Balears, Illes From 5 to 6 2013 22,3 04 Balears, Illes From 7 to 8 2023 46,9 04 Balears, Illes From 7 to 8 2018 47 04 Balears, Illes From 7 to 8 2013 46,6 04 Balears, Illes From 9 to 10 2023 28,9 04 Balears, Illes From 9 to 10 2018 31 04 Balears, Illes From 9 to 10 2013 25,5 04 Balears, Illes Average satisfaction 2023 7,5 04 Balears, Illes Average satisfaction 2018 7,6 04 Balears, Illes Average satisfaction 2013 7,3 05 Canarias From 0 to 4 2023 9,7 05 Canarias From 0 to 4 2018 2,2 05 Canarias From 0 to 4 2013 5,5 05 Canarias From 5 to 6 2023 21,2 05 Canarias From 5 to 6 2018 14,8 05 Canarias From 5 to 6 2013 27 05 Canarias From 7 to 8 2023 43,3 05 Canarias From 7 to 8 2018 38,2 05 Canarias From 7 to 8 2013 50,7 05 Canarias From 9 to 10 2023 25,9 05 Canarias From 9 to 10 2018 44,8 05 Canarias From 9 to 10 2013 16,9 05 Canarias Average satisfaction 2023 7,1 05 Canarias Average satisfaction 2018 8 05 Canarias Average satisfaction 2013 7,1 06 Cantabria From 0 to 4 2023 5,7 06 Cantabria From 0 to 4 2018 5,4 06 Cantabria From 0 to 4 2013 6,7 06 Cantabria From 5 to 6 2023 21,8 06 Cantabria From 5 to 6 2018 19,6 06 Cantabria From 5 to 6 2013 29 06 Cantabria From 7 to 8 2023 47,3 06 Cantabria From 7 to 8 2018 47,4 06 Cantabria From 7 to 8 2013 44,1 06 Cantabria From 9 to 10 2023 25,2 06 Cantabria From 9 to 10 2018 27,5 06 Cantabria From 9 to 10 2013 20,1 06 Cantabria Average satisfaction 2023 7,3 06 Cantabria Average satisfaction 2018 7,4 06 Cantabria Average satisfaction 2013 7,1 07 Castilla y León From 0 to 4 2023 8,2 07 Castilla y León From 0 to 4 2018 6,6 07 Castilla y León From 0 to 4 2013 10,4 07 Castilla y León From 5 to 6 2023 22,2 07 Castilla y León From 5 to 6 2018 20,4 07 Castilla y León From 5 to 6 2013 35 07 Castilla y León From 7 to 8 2023 46,3 07 Castilla y León From 7 to 8 2018 46,3 07 Castilla y León From 7 to 8 2013 40,5 07 Castilla y León From 9 to 10 2023 23,3 07 Castilla y León From 9 to 10 2018 26,7 07 Castilla y León From 9 to 10 2013 14,1 07 Castilla y León Average satisfaction 2023 7,1 07 Castilla y León Average satisfaction 2018 7,3 07 Castilla y León Average satisfaction 2013 6,6 08 Castilla - La Mancha From 0 to 4 2023 7,6 08 Castilla - La Mancha From 0 to 4 2018 7 08 Castilla - La Mancha From 0 to 4 2013 9,6 08 Castilla - La Mancha From 5 to 6 2023 23,3 08 Castilla - La Mancha From 5 to 6 2018 21 08 Castilla - La Mancha From 5 to 6 2013 22,3 08 Castilla - La Mancha From 7 to 8 2023 44,1 08 Castilla - La Mancha From 7 to 8 2018 44,3 08 Castilla - La Mancha From 7 to 8 2013 42,6 08 Castilla - La Mancha From 9 to 10 2023 24,9 08 Castilla - La Mancha From 9 to 10 2018 27,7 08 Castilla - La Mancha From 9 to 10 2013 25,5 08 Castilla - La Mancha Average satisfaction 2023 7,2 08 Castilla - La Mancha Average satisfaction 2018 7,3 08 Castilla - La Mancha Average satisfaction 2013 7,1 09 Cataluña From 0 to 4 2023 6,9 09 Cataluña From 0 to 4 2018 4,4 09 Cataluña From 0 to 4 2013 8,6 09 Cataluña From 5 to 6 2023 20 09 Cataluña From 5 to 6 2018 20,4 09 Cataluña From 5 to 6 2013 26,2 09 Cataluña From 7 to 8 2023 48,7 09 Cataluña From 7 to 8 2018 51,9 09 Cataluña From 7 to 8 2013 46,2 09 Cataluña From 9 to 10 2023 24,4 09 Cataluña From 9 to 10 2018 23,3 09 Cataluña From 9 to 10 2013 19 09 Cataluña Average satisfaction 2023 7,3 09 Cataluña Average satisfaction 2018 7,4 09 Cataluña Average satisfaction 2013 7 10 Comunitat Valenciana From 0 to 4 2023 5,6 10 Comunitat Valenciana From 0 to 4 2018 6,7 10 Comunitat Valenciana From 0 to 4 2013 9,1 10 Comunitat Valenciana From 5 to 6 2023 19,5 10 Comunitat Valenciana From 5 to 6 2018 17,2 10 Comunitat Valenciana From 5 to 6 2013 23,3 10 Comunitat Valenciana From 7 to 8 2023 47 10 Comunitat Valenciana From 7 to 8 2018 47,5 10 Comunitat Valenciana From 7 to 8 2013 43,8 10 Comunitat Valenciana From 9 to 10 2023 27,9 10 Comunitat Valenciana From 9 to 10 2018 28,6 10 Comunitat Valenciana From 9 to 10 2013 23,8 10 Comunitat Valenciana Average satisfaction 2023 7,4 10 Comunitat Valenciana Average satisfaction 2018 7,4 10 Comunitat Valenciana Average satisfaction 2013 7,1 11 Extremadura From 0 to 4 2023 6,1 11 Extremadura From 0 to 4 2018 4,4 11 Extremadura From 0 to 4 2013 10,7 11 Extremadura From 5 to 6 2023 20,9 11 Extremadura From 5 to 6 2018 18,8 11 Extremadura From 5 to 6 2013 28,8 11 Extremadura From 7 to 8 2023 46,1 11 Extremadura From 7 to 8 2018 50 11 Extremadura From 7 to 8 2013 37,6 11 Extremadura From 9 to 10 2023 26,9 11 Extremadura From 9 to 10 2018 26,7 11 Extremadura From 9 to 10 2013 22,9 11 Extremadura Average satisfaction 2023 7,3 11 Extremadura Average satisfaction 2018 7,4 11 Extremadura Average satisfaction 2013 6,9 12 Galicia From 0 to 4 2023 8,3 12 Galicia From 0 to 4 2018 4,1 12 Galicia From 0 to 4 2013 15,3 12 Galicia From 5 to 6 2023 24,5 12 Galicia From 5 to 6 2018 22 12 Galicia From 5 to 6 2013 32,7 12 Galicia From 7 to 8 2023 46,5 12 Galicia From 7 to 8 2018 49,9 12 Galicia From 7 to 8 2013 39,9 12 Galicia From 9 to 10 2023 20,7 12 Galicia From 9 to 10 2018 24 12 Galicia From 9 to 10 2013 12,1 12 Galicia Average satisfaction 2023 7 12 Galicia Average satisfaction 2018 7,4 12 Galicia Average satisfaction 2013 6,4 13 Madrid, Comunidad de From 0 to 4 2023 7,4 13 Madrid, Comunidad de From 0 to 4 2018 9 13 Madrid, Comunidad de From 0 to 4 2013 14 13 Madrid, Comunidad de From 5 to 6 2023 21,7 13 Madrid, Comunidad de From 5 to 6 2018 19,9 13 Madrid, Comunidad de From 5 to 6 2013 27,3 13 Madrid, Comunidad de From 7 to 8 2023 46,8 13 Madrid, Comunidad de From 7 to 8 2018 48 13 Madrid, Comunidad de From 7 to 8 2013 42,2 13 Madrid, Comunidad de From 9 to 10 2023 24,1 13 Madrid, Comunidad de From 9 to 10 2018 23,1 13 Madrid, Comunidad de From 9 to 10 2013 16,4 13 Madrid, Comunidad de Average satisfaction 2023 7,2 13 Madrid, Comunidad de Average satisfaction 2018 7,2 13 Madrid, Comunidad de Average satisfaction 2013 6,6 14 Murcia, Región de From 0 to 4 2023 7,4 14 Murcia, Región de From 0 to 4 2018 7,7 14 Murcia, Región de From 0 to 4 2013 9,1 14 Murcia, Región de From 5 to 6 2023 19,6 14 Murcia, Región de From 5 to 6 2018 28 14 Murcia, Región de From 5 to 6 2013 22,8 14 Murcia, Región de From 7 to 8 2023 44,2 14 Murcia, Región de From 7 to 8 2018 47,6 14 Murcia, Región de From 7 to 8 2013 46,1 14 Murcia, Región de From 9 to 10 2023 28,8 14 Murcia, Región de From 9 to 10 2018 16,7 14 Murcia, Región de From 9 to 10 2013 22 14 Murcia, Región de Average satisfaction 2023 7,4 14 Murcia, Región de Average satisfaction 2018 6,9 14 Murcia, Región de Average satisfaction 2013 7,1 15 Navarra, Comunidad Foral de From 0 to 4 2023 5,5 15 Navarra, Comunidad Foral de From 0 to 4 2018 6,6 15 Navarra, Comunidad Foral de From 0 to 4 2013 5,2 15 Navarra, Comunidad Foral de From 5 to 6 2023 19,2 15 Navarra, Comunidad Foral de From 5 to 6 2018 23,6 15 Navarra, Comunidad Foral de From 5 to 6 2013 27 15 Navarra, Comunidad Foral de From 7 to 8 2023 52,6 15 Navarra, Comunidad Foral de From 7 to 8 2018 43,3 15 Navarra, Comunidad Foral de From 7 to 8 2013 51,4 15 Navarra, Comunidad Foral de From 9 to 10 2023 22,6 15 Navarra, Comunidad Foral de From 9 to 10 2018 26,6 15 Navarra, Comunidad Foral de From 9 to 10 2013 16,5 15 Navarra, Comunidad Foral de Average satisfaction 2023 7,3 15 Navarra, Comunidad Foral de Average satisfaction 2018 7,3 15 Navarra, Comunidad Foral de Average satisfaction 2013 7,1 16 País Vasco From 0 to 4 2023 7,2 16 País Vasco From 0 to 4 2018 8 16 País Vasco From 0 to 4 2013 9 16 País Vasco From 5 to 6 2023 25,2 16 País Vasco From 5 to 6 2018 22,2 16 País Vasco From 5 to 6 2013 25,6 16 País Vasco From 7 to 8 2023 51,7 16 País Vasco From 7 to 8 2018 45,3 16 País Vasco From 7 to 8 2013 47,8 16 País Vasco From 9 to 10 2023 15,8 16 País Vasco From 9 to 10 2018 24,5 16 País Vasco From 9 to 10 2013 17,5 16 País Vasco Average satisfaction 2023 7 16 País Vasco Average satisfaction 2018 7,2 16 País Vasco Average satisfaction 2013 7 17 Rioja, La From 0 to 4 2023 8,9 17 Rioja, La From 0 to 4 2018 6 17 Rioja, La From 0 to 4 2013 8,8 17 Rioja, La From 5 to 6 2023 18,6 17 Rioja, La From 5 to 6 2018 17,1 17 Rioja, La From 5 to 6 2013 24,9 17 Rioja, La From 7 to 8 2023 51,2 17 Rioja, La From 7 to 8 2018 53,6 17 Rioja, La From 7 to 8 2013 48,2 17 Rioja, La From 9 to 10 2023 21,3 17 Rioja, La From 9 to 10 2018 23,3 17 Rioja, La From 9 to 10 2013 18 17 Rioja, La Average satisfaction 2023 7,1 17 Rioja, La Average satisfaction 2018 7,4 17 Rioja, La Average satisfaction 2013 7 18 Ceuta From 0 to 4 2023 9,6 18 Ceuta From 0 to 4 2018 7,8 18 Ceuta From 0 to 4 2013 3,5 18 Ceuta From 5 to 6 2023 28,7 18 Ceuta From 5 to 6 2018 20,7 18 Ceuta From 5 to 6 2013 19,6 18 Ceuta From 7 to 8 2023 34,3 18 Ceuta From 7 to 8 2018 42 18 Ceuta From 7 to 8 2013 50,5 18 Ceuta From 9 to 10 2023 27,4 18 Ceuta From 9 to 10 2018 29,5 18 Ceuta From 9 to 10 2013 26,3 18 Ceuta Average satisfaction 2023 7 18 Ceuta Average satisfaction 2018 7,4 18 Ceuta Average satisfaction 2013 7,4 19 Melilla From 0 to 4 2023 9,4 19 Melilla From 0 to 4 2018 0,5 19 Melilla From 0 to 4 2013 2,5 19 Melilla From 5 to 6 2023 16 19 Melilla From 5 to 6 2018 10,8 19 Melilla From 5 to 6 2013 13,9 19 Melilla From 7 to 8 2023 39,2 19 Melilla From 7 to 8 2018 36,2 19 Melilla From 7 to 8 2013 53,2 19 Melilla From 9 to 10 2023 35,4 19 Melilla From 9 to 10 2018 52,5 19 Melilla From 9 to 10 2013 30,5 19 Melilla Average satisfaction 2023 7,4 19 Melilla Average satisfaction 2018 8,3 19 Melilla Average satisfaction 2013 7,7