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Survey on ICT usage and e-commerce in enterprises. Year 2019- First quarter 2020

The new technology most used by companies in the first quarter of 2020 is the Internet of Things. 34.9% of companies with 10 or more employees made purchases by e-commerce in 2019 and 25.5% sales.

Indicators on ICT use in companies - Años 2019-2020
Indicator Note Empresas con menos de 10 empleados Empresas con más de 10 empleados
Have computers 1 81.92 99.16
Has internet connection 1 78.17 98.18
Have internet connection and website 2 28.80 78.10
Use social media 2 35.20 63.03
Make sales via electronic commerce 1 9.50 25.46
Make purchases via electronic commerce 1 17.90 34.94
  • Data measured as a percentage of the total number of companies of each type
  • Data measured as a percentage of the total number of companies with an internet connection of each type
Latest data
Años 2019-2020 Published: 20/10/2020
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The Survey on ICT usage and e-commerce in enterprises main objective is to obtain the necessary data to measure the use of information and communication technologies and electronic commerce in companies in the member countries of the European Union.

Following the methodological recommendations of the Statistical Office of the European Union (Eurostat), the survey has a double temporal scope; the variables on ICT use refer to the first quarter of the year in which the survey is carried out, while the general information on the company, electronic commerce and ICT training refer to the previous year.

The European Union has co-financed the implementation costs of this statistical operation.