Survey on the use of ICTs and e-commerce in Companies 2008-2009 National results

ICT use variables (as of January 2009) by group of activity, main variables and company size.

Units:percentages

Select values to consult
- Groups of activity
  Values that contain
  
  Selected:18
  
  Total:18
- Main variables
  Values that contain
  
  Selected:1
  
  Total:83
- Company size
  Values that contain
  
  Selected:1
  
  Total:4

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	Company size
Groups of activity Main variables	.	.	.
	.	.	.
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Decimals to show:

Notes
- 1) (1) Percentage over the total companies with an Internet connection
  
  (2) Percentage over total companies with an Internet connection and website
  
  (3) Percentage of total companies that used a digital signature in correspondence sent by the company
  
  (4) Percentage of total companies that used automated data exchange
  
  (5) Percentage of total companies that share information electronically with supply-chain customers/providers
  
  (6) Percentage of total companies that use RFID technologies
  
  (7) Percentage of company personnel that undertook ICT training

Total: 0seriesy 0cells

Source:National Statistics Institute

1.1 % of companies that had computers
1.2 % of companiess that had Local Area Network (LAN)
1.3 % of companies that had wireless Local Area Network
1.4 % of companiess that had an Internet connection
1.5 % companies that had Mobile telephony
1.6 % of companies that had other technologies (GPS, TPV, etc.)
1.7 % of of companies that had email
2.1 % personnel that uses computers at least once a week
2.2 % personnel that uses Internet-connected computers at least once a week
3.1 % companies that had website for Internal use (Intranet)
4.1 % companies that had an Extranet
5.1 % of companies that used open-source operating systems (LINUX)
6.1 % of companiess with employees connected to company ICT systems via external telematic networks
6.2 % of companies with staff undertaking specific ICT functions
7.1 % of companies with Internet access: via a traditional modem(1)
7.2 % of companies with Internet access: via RDSI(1)
7.3 % of companies with Internet access: via Broadband(1)
7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)
7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)
7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)
9 % of companies that interacted with P.A.s via Internet(1)
9.1 % Reason for interaction: Obtaining information(1)
9.2 % Reason for interaction: Obtaining forms, ...(1)
9.3 % Reason for interaction: Return completed forms(1)
9.4 % Reason for interaction: Comprehensive electronic case-handling(1)
9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)
10 % of companies with an Internet connection and website/page(1)
10.1 % of companies with an Internet connection and website for: Company introduction(2)
10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)
10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)
10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)
10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)
10.6 % of companies with an Internet connection and website for: Online payment(2)
10.7 % of companies with an Internet connection and website for: Online order tracking(2)
10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)
10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)
11 % of companies which used a digital signature in correspondence sent by the company (1)
11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)
11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)
12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)
12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)
12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)
12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)
12.5 % of companies with an Internet conection using the following I.T. security services: Authentication mechanisms (1)
13 % of companies that have had some kind of security problem in the last twelve months(1)
13.1 % of companies which have had the following security problems(1): Attacks from software viruses
13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data
13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)
14 % of companies carrying out automated data exchange
14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)
14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)
14.3 % of companies carrying out automated exchange: Receiving customer orders (4)
14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)
14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)
14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)
14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)
14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)
15 % of companies which shared information electronically with their supply-chain suppliers or customers:
15.1 % of companies which regularly shared with their suppliers: Inventory levels, production plans and demand forecasts (5)
15.2 % of companies which regularly shared with their suppliers: Shipment status (5)
15.3 % of companies which regularly shared with their customers: Inventory levels, production plans and demand forecasts (5)
15.4 % of companies which regularly shared with their customers: Shipment status (5)
16.1 % of companies which used for information exchange: Website (5)
16.2 % of companies which used for information exchange: Automated data exchange (5)
17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management
17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting
17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In production management
17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management
17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management
17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting
18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company
19 % of companies that had some type of computer application for managing client information (CRM tools)
19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers
19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes
20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments
20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)
20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)
20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)
20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)
20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)
20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)
21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees
21.2 ICT training in 2008: % employees who received ICT training (7)