Survey of Shelters and Care Services for Homeless People

Of the 1,376 shelters for homeless people in 2024 (17.1% more than in 2022), 1,120 provided accommodation services, 515 catering services and 474 occupational and/or educational services, while 146 performed street interventions.

26.2% of the shelters exclusively served homeless immigrants (as opposed to 20.0% in 2022), 7.4% served women victims of gender violence (7.2% in 2022) and the remaining 66.4% were not specialised or served another kind of specialisation (this percentage stood at 72.8% in 2022).

In terms of the ownership of the shelters, 21.9% were public and 78.1% were private.

57.8% of the shelters specialised in care for women victims of gender violence were public, while 42.2% were private. 6.7% of the shelters specialised in care for immigrants were publicly-owned and 93.3% were private.

As for the shelters with no specialisation or with another kind of specialisation, 24.0% were publicly-owned and 76.0% were private.

73.0% of the shelters catered for men and women indistinctly. 13.2% only accepted men and 13.8% only accepted women.

61.1% of the shelters declared that they were primarily oriented towards a specific situation, compared to 54.8% in 2022. The situations most frequently addressed were Immigration/application for international protection (52.0%) and Women victims of gender-based violence (18.0%). Less frequent were HIV/AIDS (2.0%) and Long-term illness/dependence (2.6%).

The average number of people who worked at the homeless shelters in 2024 was 26,125. 45.6% were full-time workers and 54.4% were part-time workers.

In terms of their employment relationship, 51.8% of the workers received salaries, 43.5% were volunteers and 4.7% had some other kind of relationship (outsourced, student trainee, religious, etc.).

Simultaneously considering the kind of employment relationship and working hours, most of the human resources consisted of part-time volunteers (39.5% of the total) and full-time employees (38.9%).

85.7% of the shelters were financed solely or predominantly by the General Government. 7.9% were financed for the most part by their own funds, 2.6% by funds from private non-profit institutions, 1.8% by private donations and 0.8% by companies. The remaining 1.2% did not have a predominant funding source.

A total of 1,120 shelters offered accommodation in 2024, 22.5% more than in 2022.

The average capacity of the accommodation network was 39,888 bedplaces per day, 49.4% more than in 2022. Some 33.6% were publicly-owned and 66.4% were private.

The average daily number of bed-places occupied by people over 18 years of age was 34,145, constituting an average occupancy of 85.6%. 25.0% of these bed-places were occupied by women.

It should be noted that the massive arrivals of immigrants to the Canary Islands and the distribution of immigrants led to an increase in the number of available accommodation places, especially in the winter period.

The average daily number of existing accommodation places in migrant-specific centres was 21,298, an increase of 100.9% compared to 2022. The average daily number of occupied bedplaces was 18,173, 125.9% more than in 2022.

37,501 bed-places in the shelters were offered per day in June, of which 83.4% were occupied. In December the offer totalled 42,274 bed-places, with an occupancy rate of 87.5%.

By type of accommodation, an average of 12,256 people (4,723 of whom were women) stayed in flats or apartments and 21,889 (3,800 women) stayed at collective shelters.

As for the facilities, 49.5% of the collective shelters had individual rooms and 22.3% had rooms for families.

Furthermore, at 99.1% of these collective shelters it was possible to recharge electronic devices, at 85.5% it was possible to receive correspondence, at 82.4% the person helped out in shelter tasks, at 82.2% people could stay at the shelter around the clock, at 81.8% people could receive telephone calls, at 77.2% it was possible to register, 61.0% had facilities adapted to people with reduced mobility, at 48.6% it was possible to receive visitors and at 10.8% it was possible to have a pet.

In June, 1,092 dwellings were allocated to the Housing First / Housing Led Programmes (65.5% more than in June 2022). These homes were occupied by 2,168 people, of which 713 were women.

1,079 homes were allocated in December (60.8% more than in December 2022), and they were occupied by 2,146 people, of which 647 were women.