Press Release: Survey on the Use of ICT and e-commerce in enterprises. Year 2024- First quarter 2025. Definitive data.

Main results

21.1% of enterprises with 10 or more employees used artificial intelligence in the first quarter of 2025 and 44.3% used paid cloud computing services.
26.6% of enterprises made e-commerce sales in 2024, with a 3.5% increase in the volume of business generated compared with 2023.

More information

Use of ICTs in enterprises with 10 or more employees

67.4% of employees in companies with 10 or more workers had access to the internet for business purposes in the first quarter of 2025; and 69.7% of companies with internet connection use social media, which is 3.0 points higher than in the first quarter of 2024.

Of the total of enterprises with an Internet connection, the percentage of those that have a website/page has risen by 2.7 points to 84.5%.

Main variables

Percentages

⁽¹⁾ Percentage of total enterprises with an Internet connection.

ICT Specialists

The percentage of enterprises with ICT specialists increased by 1.1 points to 16.8% in the first quarter of 2025. 6.5% of companies have female ICT specialists.

ICT specialists by activity sector. First quarter 2025

Percentage

Other technologies in enterprises

44.3% of enterprises use paid cloud computing services, up 5.6 points compared with the first quarter of 2024. Meanwhile, the percentage of enterprises that use artificial intelligence technology has increased by 8.7 points, to 21.1%.

The services sector is the one that purchases the most cloud computing services (48.7%) and also uses artificial intelligence the most (25.7%).

New technologies by activity sector. First quarter 2025

Percentage

Teleworking

37.4% of enterprises with 10 or more employees used remote working in the first quarter of 2025. This percentage rises to 78.0% for enterprises with 250 employees or more.

The average number of days per week on which employees work remotely is 2.4.

Meanwhile, 20.0% of employees telework regularly, an increase compared with the first quarter of 2024, at 19.8%.

Remote Work

Percentage

(3) Percentage of total staff of the total companies.

Enterprises that allow their employees to work remotely by size of company. First quarter 2025

Percentage

E-commerce

A total of 26.6% of enterprises with 10 or more employees made purchases via e-commerce in 2024. The turnover generated by these sales reached 399,368 million euros, resulting in a 3.5% increase compared to 2023.

E-commerce sales. 2024

Percentage

Data by Autonomous Community

The enterprises with 10 or more employees whose headquarters are located in Comunidad de Madrid, Cataluña and País Vasco had the highest intensities in the use of ICT in the first quarter of 2025.

For their part, enterprises in Cantabria and the autonomous cities of Ceuta and Melilla register the lowest percentages.

Use of ICT by Autonomous Communities and Cities in which the head office of the enterprise is located. First quarter 2025

Percentage

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    "85.0",
    "65.3",
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    "73.2",
    "54.2",
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(0) Percentage of total enterprises.
(1) Percentage of total enterprises with an Internet connection.

Use of ICTs in enterprises with less than 10 employees

79.9% of enterprises with fewer than 10 employees had an Internet connection in the first quarter of 2025. This is a decrease of 3.9 points compared with the same period in 2024.

Of the total number of enterprises with an Internet connection, 21.2% allow teleworking (an increase of 1.2 points on the previous year). On the other hand, the percentage of enterprises using artificial intelligence technologies reached 13.4%, a 5.9 increase on the previous year.

Main variables

Percentage over the total number of enterprises with less than 10 employees

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⁽¹⁾Percentage of total enterprises with at least 10 employees and with an Internet connection.
⁽²⁾Enterprises that sold via e-commerce in 2024/2025.

Data revisions and updates

The data published today are final. All results of this operation are available on INEbase.

In accordance with the Commission's Delegated Regulation (EU) 2023/137, the INE has begun to work on incorporating the new National Classification of Economic Activities CNAE-2025 in all its statistical operations. .

In the case of the Statistics on ICTs and e-commerce in companies, the first publication of results with CNAE-2025 will take place in 2026.

Methodological note

The main objective of the Survey on the use of Information and Communications Technologies (ICT) and e-commerce in businesses is to obtain the necessary data that will allow the use of ICT and e-commerce in businesses in EU member countries to be measured.

In accordance with Eurostat's methodological recommendations, the survey has a dual temporal scope; the variables on ICT use refer to the first quarter of the year in which the survey is conducted, while the overall company information, e-commerce and ICT training refer to the previous year.

Type of survey:: annual continuous survey.
Population scope:: enterprises belonging to sections C, D, E, F, G, H, I, J, L, M, N and group 95.1 according to the National Classification of Economic Activities (CNAE-2009).
Geographical scope:: the entire national territory.
Results reference period:: the variables on ICT use refer to the first quarter of the year in which the survey is conducted, while general company information, e-commerce and ICT training refer to the previous year.
Information reference period:: first quarter of the year in which the survey is carried out.
Sample size:: variables by year. For enterprises with 10 or more employees: around 15,000 enterprises; and for enterprises with fewer than 10 employees: around 10,000 enterprises.
Sampling type:: stratified sampling by company size, economic activity and autonomous community.
Collection method:: multichannel: through internet (CAWI) and regular mail.

For more information, you can access the methodology and the standardised methodological report.

INE statistics are produced in accordance with the Code of Good Practice for European Statistics. More information on Quality at the INE and the Code of Best Practices