Castellano
Electoral Census
Electronic Office
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Living conditions
Survey on Equipment and Use of Information and Communication Technologies in Households
Survey on Equipment and Use of Information and Communication Technologies in Households 2021
Results by Autonomous Community
Use of ICT products by people aged 16 to 74
Use of ICT products by people aged 16 to 74
Comercio electrónico
Problemas al comprar o encargar bienes o servicios, por motivos particulares, a través de internet en los últimos 3 meses, por Comunidades y Ciudades Autónomas.
Units:
Number of persons (aged 16 to 74 years) and horizontal percentages
Select values to consult
Population class
Values that contain
Total Persons (16 to 74 years old)
People that have made online purchases in the last 3 months
People who have had problems purchasing in the last 3 months
Selected:
3
Total:
3
Autonomous City and Community
Values that contain
Problems when purchasing
Values that contain
Total
Some problem
Technical failures on the website during ordering or payment, or it was difficult to use
Difficulty finding information about warranties or other legal rights
Delays in delivery
Final costs higher than those indicated
Products or services ordered with defects or different from those ordered
Fraud-related issues
Difficult claims or compensation or without satisfactory response after the claim
Foreign sellers who do not fulfill orders in Spain
Other problems
Selected:
1
Total:
11
Choose format of the table
Problems when purchasing
Population class
Autonomous City and Community
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Decimals to show:
By default
0
1
Total:
0
series
y
0
cells
Source:National Statistics Institute