Personal contact or interaction with public administrations or services via a website or applications provided by these entities in the last 12 months by autonomous communities and cities and type of contact.

Units:Number of persons (aged 16 to 74 years) and horizontal percentages

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	Type of contact
Population class Autonomous City and Community	.	.	.
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Total: 0seriesy 0cells

Total Persons (16 to 74 years old)
Internet users in the last 12 months
Internet users in the last 3 months
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months

Total
Use of one or more websites or apps of public administration agencies
Downloading or printing an official form
Arranging an appointment or booking (of an activity, medical care, etc.)
Online filing of tax returns in person
Performing an interaction related to access to information
Information: Access to stored personal data (pension, employment history, etc.)
Information: Access to data bases or public records (cadastral records, company information, etc.)
Information: Access to obtain information (services, loans, tax, etc.)
Performing an interaction related to obtaining documents
Documentation: request an official document or certificate (birth, residence, etc.)
Documentation: applying for grants or rights (pension, unemployment benefit, etc.)
Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)
Average of types of contact with public administration agencies