Castellano
Electoral Census
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Living conditions
Standard of living and living conditions (CPI)
Survey on Equipment and Use of Information and Communication Technologies in Households
Living level, and conditions
Living conditions
Survey on Equipment and Use of Information and Communication Technologies in Households 2025
NATIONAL RESULTS
Use of ICT products by people aged 16 to 74
Use of ICT products by people aged 16 to 74
E-commerce
Problems in purchase or order goods or services through of the Internet in the last 3 months for socio-economic characteristics.
Units:
Number of persons (aged 16 to 74 years) and horizontal percentages.
Select values to consult
Reference population
Values that contain
Total Persons
Persons who have used the Internet in the last 3 months
People who have had problems ordering goods or services over the Internet
Selected:
3
Total:
3
Socio-economic characteristics
Values that contain
Total Persons
Studies completed: Less than primary
Studies completed: Primary Education
Studies completed: First stage Secondary Education
Studies completed: Second stage Secondary Education
Studies completed: Advanced Vocational Education
Studies completed: University studies and similar
Studies completed: University studies, Master's and similar
Studies completed: University doctorate
Studies completed: Others
Employment situation: Employed economically active persons
Employment situation: Unemployed economically active persons
Employment situation: Inactive population: Students
Employment situation: Inactive population: Household chores
Employment situation: Inactive population: Pensioners
Employment situation: Other employment situation
Professional Situation (in main job): Permanent or indefinite-term employed person
Professional Situation (in main job): Temporary workers employed by someone else
Professional Situation (in main job): Self-employed with employees
Professional Situation (in main job): Self-employed without employees
Professional Situation (in main job): Family help (without stipulated salary)
Professional working pattern (in main job): Full-time
Professional working pattern (in main job): Part-time
Main occupation: Manual
Main occupation: Non-manual
Main occupation: Other workers
Main occupation: ICT workers
Net household monthly income: Less than 1,400 euros
Net household monthly income: From 1,400 to less than 2,200 euros
Net household monthly income: From 2,200 to less than 3,100 euros
Net household monthly income: From 3,100 to less than 4,400 euros
Net household monthly income: 4,400 euros or more
Net household monthly income: DK/NA
Selected:
1
Total:
33
Problems with purchases
Values that contain
Total
Some problem
Technical failures on the website during ordering or payment, or it was difficult to use
Difficulty finding information about warranties or other legal rights
Delays in delivery
Final costs higher than those indicated
Products or services ordered with defects or different from those ordered
Fraud-related issues
Difficult claims or compensation or without satisfactory response after the claim
Foreign sellers who do not fulfill orders in Spain
Problems related to security or health caused by products previously purchased on the Internet
Other problems
Selected:
1
Total:
12
Choose format of the table
Problems with purchases
Reference population
Socio-economic characteristics
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Decimals to show:
By default
0
1
Notes
1) Employment situation: as self-perceived by the interviewee.
Total:
0
series
y
0
cells
Source:National Statistics Institute