Contact or interaction with public administrations or public services through a website or apps provided by these entities, for private purposes, in the last 12 months, by demographic characteristics and type of contact

• Select values to consult
  • Reference population

    Values that contain

    Total persons Internet users in the last 12 months Internet users in the last 3 months Internet users in the last 12 months who have used a public authority website or app in the last 12 months Internet users in the last 3 months who have used a public authority website or app in the last 12 months

    Selected:5

    Total:5
  • Demographic characteristics

    Values that contain

    Total persons Sex: Male Sex: Female Age: 16 to 24 years Age: 25 to 34 years Age: 35 to 44 years Age: 45 to 54 years Age: 55 to 64 years Age: 65 to 74 years Degree of urbanisation: More than 100,000 inhabitants and provincial capitals Degree of urbanisation: From 50,000 to 100,000 inhabitants Degree of urbanisation: From 20,000 to 50,000 inhabitants Degree of urbanisation: From 10,000 to 20,000 inhabitants Degree of urbanisation: Fewer than 10,000 inhabitants Household size: Households with 1 member Household size: Households with 2 members Household size: Households with 3 members Household size: Households with 4 members Household size: Households with 5 or more members Type of household: One-person household Type of household: Single parent living with at least one child Type of household: Couple without children living in the household Type of household: Couple with children living in the household Type of household: Other type of household Living as a couple: Living with spouse Living as a couple: Living with a de facto partner Living as a couple: Not living with a partner Nationality: Spanish Nationality: Foreign Activity limitation: Severely limited Activity limitation: Limited but not severely Activity limitation: Not limited at all

    Selected:1

    Total:32
  • Type of contact

    Values that contain

    Total Use of any public authority website or app Downloading or printing an official form Making an appointment or booking (for an activity, a medical service...) Submitting own tax return online Carrying out some interaction related to accessing information Information: Accessing stored personal information (pension, employment record...) Information: Accessing public databases or registers (land registry, business registers, etc.) Information: Accessing information (services, benefits, taxes, etc.) Carrying out some interaction related to obtaining documents Documents: Requesting an official document or certificate (birth, residence, etc.) Documents: Applying for benefits or entitlements (pension, unemployment, etc.) Documents: Other requests, claims or complaints (police reports, legal claims, etc.) Average number of types of contact with public authorities

    Selected:1

    Total:14
• Choose format of the table

  • • 	Type of contact
      Reference population Demographic characteristics	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) The questions in this section are addressed to Internet users in the last 12 months.
    2) Subtotals have been included by type of contact or interaction.
    3) Average number of types of contact:___.is the average number of interactions of different types or purposes carried out (out of the nine analysed).

• Source:National Statistics Office (NSI of Spain)