Contact or interaction with public administrations or public services through a website or apps provided by these entities, for private purposes, in the last 12 months, by socio-economic characteristics and type of contact

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  • Reference population

    Values that contain

    Total persons Internet users in the last 12 months Internet users in the last 3 months Internet users in the last 12 months who have used a public authority website or app in the last 12 months Internet users in the last 3 months who have used a public authority website or app in the last 12 months

    Selected:5

    Total:5
  • Socio-economic characteristics

    Values that contain

    Total persons Educational attainment: Less than primary education Educational attainment: Primary education Educational attainment: First stage of secondary education Educational attainment: Second stage of secondary education Educational attainment: Higher vocational training Educational attainment: University diploma and equivalent Educational attainment: University degree, master's degree and equivalent Educational attainment: Doctorate Educational attainment: Other Employment status: Employed Employment status: Unemployed Employment status: Inactive: Students Employment status: Inactive: Homemakers Employment status: Inactive: Pensioners Employment status: Other employment status Professional status (in main job): Employee with a permanent contract Professional status (in main job): Employee with a temporary contract Professional status (in main job): Self-employed with employees Professional status (in main job): Self-employed without employees Professional status (in main job): Contributing family worker (no agreed salary) Working hours (in main job): Full-time Working hours (in main job): Part-time Main occupation: Manual Main occupation: Non-manual Main occupation: ICT workers Main occupation: Other workers Net monthly income per consumption unit: First quintile Net monthly income per consumption unit: Second quintile Net monthly income per consumption unit: Third quintile Net monthly income per consumption unit: Fourth quintile Net monthly income per consumption unit: Fifth quintile Net monthly income per consumption unit: Don't know/No answer

    Selected:1

    Total:33
  • Type of contact

    Values that contain

    Total Use of any public authority website or app Downloading or printing an official form Making an appointment or booking (for an activity, a medical service...) Submitting own tax return online Carrying out some interaction related to accessing information Information: Accessing stored personal information (pension, employment record...) Information: Accessing public databases or registers (land registry, business registers, etc.) Information: Accessing information (services, benefits, taxes, etc.) Carrying out some interaction related to obtaining documents Documents: Requesting an official document or certificate (birth, residence, etc.) Documents: Applying for benefits or entitlements (pension, unemployment, etc.) Documents: Other requests, claims or complaints (police reports, legal claims, etc.) Average number of types of contact with public authorities

    Selected:1

    Total:14
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  • • 	Type of contact
      Reference population Socio-economic characteristics	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) Employment status: as self-reported by the respondent.
    2) The questions in this section are addressed to Internet users in the last 12 months.
    3) Subtotals have been included by type of contact or interaction.
    4) Average number of types of contact:___.is the average number of interactions of different types or purposes carried out (out of the nine analysed).

• Source:National Statistics Office (NSI of Spain)