Problems encountered when using a website or application of public administrations or public services, for private purposes, in the last 12 months, by socio-economic characteristics

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  • Reference population

    Values that contain

    Internet users in the last 12 months who have used a public authority website or app in the last 12 months Internet users in the last 3 months who have used a public authority website or app in the last 12 months Internet users in the last 12 months who have had a problem when using a public authority website or app in the last 12 months Internet users in the last 3 months who have had a problem when using a public authority website or app in the last 12 months

    Selected:4

    Total:4
  • Socio-economic characteristics

    Values that contain

    Total persons Educational attainment: Less than primary education Educational attainment: Primary education Educational attainment: First stage of secondary education Educational attainment: Second stage of secondary education Educational attainment: Higher vocational training Educational attainment: University diploma and equivalent Educational attainment: University degree, master's degree and equivalent Educational attainment: Doctorate Educational attainment: Other Employment status: Employed Employment status: Unemployed Employment status: Inactive: Students Employment status: Inactive: Homemakers Employment status: Inactive: Pensioners Employment status: Other employment status Professional status (in main job): Employee with a permanent contract Professional status (in main job): Employee with a temporary contract Professional status (in main job): Self-employed with employees Professional status (in main job): Self-employed without employees Professional status (in main job): Contributing family worker (no agreed salary) Working hours (in main job): Full-time Working hours (in main job): Part-time Main occupation: Manual Main occupation: Non-manual Main occupation: ICT workers Main occupation: Other workers Net monthly income per consumption unit: First quintile Net monthly income per consumption unit: Second quintile Net monthly income per consumption unit: Third quintile Net monthly income per consumption unit: Fourth quintile Net monthly income per consumption unit: Fifth quintile Net monthly income per consumption unit: Don't know/No answer

    Selected:1

    Total:33
  • Problems encountered

    Values that contain

    Total Have had a problem when using public administration services in the last 12 months Difficulty of use Technical problems when using the website Problems using the electronic signature Problems accessing via smartphone or tablet Other problems

    Selected:1

    Total:7
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  • • 	Problems encountered
      Reference population Socio-economic characteristics	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) Employment status: as self-reported by the respondent.

• Source:National Statistics Office (NSI of Spain)