Contact or interaction with public administrations or public services through a website or apps provided by these entities, for private purposes, in the last 12 months, by Autonomous Communities and Cities and type of contact

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  • Reference population

    Values that contain

    Total persons Internet users in the last 12 months Internet users in the last 3 months Internet users in the last 12 months who have used a public authority website or app in the last 12 months Internet users in the last 3 months who have used a public authority website or app in the last 12 months

    Selected:5

    Total:5
  • Autonomous Communities and Cities

    Values that contain

    National total Andalucía Aragón Asturias, Principado de Balears, Illes Canarias Cantabria Castilla y León Castilla-La Mancha Cataluña Comunitat Valenciana Extremadura Galicia Madrid, Comunidad de Murcia, Región de Navarra, Comunidad Foral de País Vasco Rioja, La Ceuta Melilla

    Selected:1

    Total:20
  • Type of contact

    Values that contain

    Total Use of any public authority website or app Downloading or printing an official form Making an appointment or booking (for an activity, a medical service...) Submitting own tax return online Carrying out some interaction related to accessing information Information: Accessing stored personal information (pension, employment record...) Information: Accessing public databases or registers (land registry, business registers, etc.) Information: Accessing information (services, benefits, taxes, etc.) Carrying out some interaction related to obtaining documents Documents: Requesting an official document or certificate (birth, residence, etc.) Documents: Applying for benefits or entitlements (pension, unemployment, etc.) Documents: Other requests, claims or complaints (police reports, legal claims, etc.) Average number of types of contact with public authorities

    Selected:1

    Total:14
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  • • 	Type of contact
      Reference population Autonomous Communities and Cities	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) The questions in this section are addressed to Internet users in the last 12 months.
    2) Subtotals have been included by type of contact or interaction.
    3) Average number of types of contact:___.is the average number of interactions of different types or purposes carried out (out of the nine analysed).

• Source:National Statistics Office (NSI of Spain)