Castellano
Electoral Census
Electronic Office
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New Communication and Information Technologies
Survey on ICT and Electronic Commerce use in Companies
Encuesta de uso de TIC y Comercio Electrónico (CE) en las empresas 2019-2020
Enterprises with 10 or more employees: ICT in enterprises (first quarter of 2020) by economic activity group (except CNAE 56, 64-66, and 95.1) and enterprise size
Websites
Units:
percentage
Select values to consult
Activity grouping (except CNAE 56, 64-66 and 95.1)
Values that contain
Total Enterprises
1. Total Industry (CNAE 10-39)
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)
1.5. Energy and water (CNAE 35-39)
2. Total Construction (CNAE 41-43)
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)
3.2. Transport and storage (CNAE 49-53)
3.3. Accommodation services (CNAE 55)
3.4. Information and communications (CNAE 58-63)
3.5. Real estate activities (CNAE 68)
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)
Selected:
17
Total:
17
Main variables
Values that contain
D.8 % of enterprises with Internet connection and website/web page (1)
D.9.A Web Services: Company Presentation (2)
D.9.B Web Services: Receiving orders or bookings online (2)
D.9.C Web Services: Access to product catalogs or price lists (2)
D.9.D Web Services: Possibility of customizing or designing products by customers (2)
D.9.E Web Services: Online order tracking (2)
D.9.F Web Services: Website customization for regular users (2)
D.9.G Web Services: Links or references to the companys profiles on social media (2)
D.9.H Web Services: Privacy policy statement or certification related to website security (2)
D.9.I Web Services: Job advertisements or receipt of job applications online (2)
D.9.J Web Services: Possibility of electronic submission of complaint forms (2)
D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)
D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)
D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)
Selected:
1
Total:
14
Size of the enterprise
Values that contain
Total
From 10 to 49
From 50 to 249
250 or more
Selected:
1
Total:
4
Choose format of the table
Size of the enterprise
Activity grouping (except CNAE 56, 64-66 and 95.1)
Main variables
.
.
.
.
.
.
.
.
.
Decimals to show:
By default
0
1
2
Notes
1) The codes at the beginning of each literal refer to the corresponding question of the questionnaire or the section from which they are taken 2) main variables: (1) Percentage of total enterprises with an Internet connection (2) Percentage of total enterprises with an Internet connection and and website The symbol '..' means that the data are not published in compliance with statistical confidentiality The symbol '.' means that no information exists
Total:
0
series
y
0
cells
Source:National Statistics Institute
