Survey on the Equipment and Use of Information and Communication Technologies in houesholds 2nd six months 2006 Results by AA.CC. ICT product usage by persons

Problems encountered when purchasing over the Internet in the last 12 months by Autonomous Communities and type of problem.

Units:Number of persons (16 to 74 years of age) and percentages horizontal

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- Autonomous Communities
  Values that contain
- Type of problem
  Values that contain
  
  Selected:11
  
  Total:11

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	Type of problem
Autonomous Communities	.	.	.
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	.	.	.

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Total: 0seriesy 0cells

Source:National Statistics Institute

Total Persons who have purchased over the Internet during the last 12 months
Difficulties finding information on guarantees
Late delivery
Lack of price clarity
Undelivered or improperly delivered products or services
Payment security issues
Unsatisfactorily attended claims
Non authorized use of personal data
Misleading advertising
Other problems
DK/ DA