22 October 2026 Updated at 13:54

Survey on the Use of ICT and e-commerce in enterprises

Year 2025- First quarter 2026. Definitive data

Main results

  • 33.6% of enterprises with 10 or more employees used artificial intelligence in the first quarter of 2026 and 39.4% used paid cloud computing services.
  • 29.0% of enterprises made e-commerce sales in 2025, with a turnover of €419.706 billion.

Use of ICTs in enterprises with 10 or more employees

In the first quarter of 2026, 68.6% of employees in enterprises with 10 or more workers had access to the Internet for business purposes.

98.3% of companies had an Internet connection. Of these, 82.9% had a website/page and 65.4% used social media.

Main variables. First quarter 2026

Percentage

(1) Percentage of companies with internet connection

ICT specialists

The percentage of enterprises with ICT specialists was 15.4% in the first quarter of 2026.

6.6% of companies had female ICT specialists.

ICT specialists by activity sector First quarter 2026

Percentage

Other technologies in enterprises

33.6% of enterprises used artificial intelligence (AI) technologies in the first quarter. 39.4% used paid cloud computing services.

The services sector was the one that purchased the most cloud computing services (41.9%) and used AI the most (38.2%).

New technologies by activity sector. First quarter 2026

Percentage

Teleworking

37.7% of enterprises with 10 or more employees allowed their employees to work remotely in the first quarter. That percentage rose to 77.3% among companies with 250 or more employees.

The average number of days per week on which employees worked remotely was 2.4. Meanwhile, 19.6% of employees worked remotely on a regular basis.

Remote Work. First quarter of 2026

Percentage

(1) Percentage of total staff of the total of companies

Enterprises that allow their employees to work remotely by size of company. First quarter 2026

Percentage

E-commerce

A total of 29.0% of enterprises with 10 or more employees made sales via e-commerce in 2025. Turnover generated by these sales amounted to 419,706 million euros.

E-commerce sales. Year 2025

Percentage

Data by Autonomous Community

The enterprises with 10 or more employees whose headquarters were located in Comunidad de Madrid, Cataluña and Comunidad Foral de Navarra had the highest figures for the use of ICT in the first quarter of 2026.

In contrast, enterprises in Castilla-La Mancha and the autonomous cities of Ceuta and Melilla recorded the lowest percentages.

Use of ICT by Autonomous Communities and Cities in which the head office of the enterprise is located . Firts quarter 2026

Percentage

(1) Percentage of total enterprises with an Internet connection

Use of ICTs in enterprises with fewer than 10 employees

81.2% of enterprises with fewer than 10 employees had an Internet connection in the first quarter of 2026.

Of the total number of enterprises with an Internet connection, 25.1% allowed teleworking.

Meanwhile, the percentage of enterprises using AI technologies was 21.4%, while the percentage of enterprises selling via e-commerce was 11.8%.

Main variables. First quarter 2026

Percentage of the total number of enterprises with fewer than 10 employees

(1) Percentage of total enterprises with at least 10 employees and with an Internet connection.
(2) Enterprises that sold via e-commerce in 2025.

Data revisions and updates

The data published today are final. All results of this operation are available on INEBase.

From the 2025 reference year, this operation began to code economic activity using the new CNAE-2025 Classification of Activities, in accordance with the Commission Delegated Regulation (EU) 2023/137.

In addition, division 56 and group 95.1 of CNAE-2025 have been included within its population scope. These two facts mean that this year’s data are not strictly comparable with those of previous years.

Methodological note

The main aim of the Survey on the use of Information and Communications Technologies (ICT) and e-commerce in businesses is to obtain the necessary data that will allow the use of ICT and e-commerce in businesses in EU member countries to be measured.

In accordance with Eurostat's methodological recommendations, the survey has a dual temporal scope; the variables on ICT use refer to the first quarter of the year in which the survey is conducted, while the overall company information, e-commerce and ICT training refer to the previous year.

Type of survey: continuous annual survey.

Population scope: enterprises classified in sections C, D, E, F, G, H, I, J, K, M, N, O and group 95.1 according to the National Classification of Economic Activities (CNAE-2025).

Geographical scope: the entire national territory.

Results reference period: the variables on ICT use refer to the first quarter of the year in which the survey is conducted, while general company information, e-commerce and ICT training refer to the previous year.

Information reference period: first quarter of the year in which the survey is carried out.

Sample size: variables by year. For enterprises with 10 or more employees: around 15,000 enterprises; and for enterprises with fewer than 10 employees: around 10,000 enterprises.

Sampling type: stratified sampling by company size, economic activity and autonomous community.

Collection method: multichannel: via the Internet and regular mail.

For more information, you can access the methodology and the standardised methodological report.

INE statistics are produced in accordance with the Code of Good Practice for European Statistics. More information on Quality at the INE and Code of Best Practices.

For further information see Inicio INEbase Official INE account on @es_ine
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